The physical hotel was wonderful, especially the beds AND the morning breakfasts; however it was the staff that set it apart. We were there for medical reasons but have stayed there in the past due to location in visiting relatives and of course, being close to the beach restaurants was very appealing. My husband and I were so impressed by JOSH HODGE, front desk manager who did everything I need from keeping frozen ice packs in their freezer (I would ask for them 3 x per day and then return them to put in their freezer again) that my husband needed recovering from surgery to giving me the easiest and clearest directions to that hugh mall, St JOhns Town Center. Josh is certainly an asset to this nice, clean hotel. We are returning in Sept. and will return other times. We look forward to seeing Josh each time but I have an idea he may go up in management and we would be proud for him. Also, JEREMY(dont' recall last name) was very helpful and he helped with ice packs. Also, another man(don't know name) who was taller and wore glasses who worked at front desk was nice and helpful. All employees that had interaction with us were polite. The GM was also nice but we didn't meet him until the end of our stay. Clean.......friendly.......and LOCATION, LOCATION, LOCATION!
- Official Description (provided by the hotel):
- This 82 room hotel is a few short blocks from the beach. With deluxe amenities like flat panel televisions and free wifi throughout the hotel, the Holiday Inn Express - Jacksonville Beach is the best hotel for any traveler. Our hotel is located in close proximity to the Mayo Clinic Hospital, Naval Station Mayport and the beach. We offer complimentary shuttle service to/from the Mayo Clinic. Our award winning hotel is always ranked top in the area by our guests! ... more less
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- Also Known As:
- Holiday Inn Express - Jacksonville Beach Hotel Jacksonville Beach
- Holiday Inn Jacksonville Beach
- Jacksonville Beach Holiday Inn