We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Can't beat being on the beach!” 4 of 5 bubbles
Review of BEST WESTERN Oceanfront

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN Oceanfront
Jacksonville, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Can't beat being on the beach!”
4 of 5 bubbles Reviewed July 28, 2013

We stayed here during the winter so this review is a bit late!

The hotel is beachfront, which is fantastic for families with little ones who are tired after a long day playing at the beach. It's right in Jax Beach, perfect for adults looking to bar hop or have a night out without needing to have a designated driver.

Our room was clean & comfortable and had an ocean-view. It completely met our needs and there was a jacuzzi tub in the room; however, we didn't use it since it looked a bit grimy. Other than that, the hotel was clean, staff was friendly & helpful. If you are looking to have a hot breakfast or a lot of breakfast options, hit up the local Dennys, Ihop or a Mom & pop diner. There breakfast options leave a lot to be desired.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank dynamos_mommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, August 2, 2013
Thank you for taking the time and sending in your review. We are delighted that our hotel and staff were able to impress you. Being a beachfront property and within walking distance to shops and restaurants around town, the Best Western Oceanfront is a great hotel choice in Jacksonville Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

682 reviews from our community

Traveler rating
    307
    205
    91
    51
    28
See reviews for
197
256
45
81
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Loganville, Georgia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 19, 2013

We decided to take our two boys (5 and 2) to the beach for a couple days and we booked a City/Park View room at this hotel. I wanted an ocean view room (since all the rooms have balconies) but we went with a City/Park view because we wanted to keep the cost of the trip as low as possible. We were greeted by a the very friendly girl at the front desk (I wish I could remember her name but she had long brown hair). She asked us if we had a preference of what floor we'd like to be on and our 5 year old piped up that he wanted to be on the "top floor" so she put us in a room on the "top floor" (3rd).

We booked a room with a king bed and a sofa bed and were pleasantly surprised by the size of the room; it was very spacious (plenty of room for the boys to run around) and clean (we did find a package of cigarettes on the balcony (the hotel is completely nonsmoking) so we threw them away and made sure to tell the girl at the front desk who thanked us for letting them know). The bathroom was also a nice size with a good sized tub (always handy when you have sandy boys to clean off!). There was a surprise when we looked out the sliding door: we COULD see the beach and the ocean! The boys were thrilled. The beds were comfortable (lots of pillows!) and there was a small but adequate breakfast downstairs in the morning. Another pleasant surprise when we were leaving to go down to the beach (just a few steps from the hotel): I went to the front desk to rent an umbrella and two lounge chairs for $15 and the same helpful girl that checked us in said that since we found a package of cigarettes on the balcony she would give us the rental for free. Totally unexpected but very nice! My husband mentioned that the a/c didn't seem to be cooling the room too well and she said she would have maintenance check on it; when we returned from the beach several hours later they had replaced the entire unit! Wow! Talk about service!

We only stayed two nights but both were very comfortable. The hotel was nice and the staff extremely friendly and helpful. It is also in a good location for restaurants and shops. We plan on taking this quick trip down many times in the future and I fully expect that we'll stay at this hotel again. Highly recommended.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, July 25, 2013
Thank you very much for your review and the abundant comments concerning our service, staff and the hotel. At Best Western Oceanfront, we take great pride in extending exceptional experiences and we are glad we could accomplish that with you. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 18, 2013

The customer service at this Hotel was the best. Everyone was friendly and very willing to help. They were knowledgeable about the area and was able to suggest placed to visit and eat. We arrived early in the morning, way before check-in, yet the girls did all they could to get us in a room quickly. We were able to get a room at noon even though we arrived at 9 and check-in wasn't until 3 or 4.

The room was clean and we had a wonderful view of the ocean and city. The beds left a lot to be desired, they were hard, but the pillows were fantastic. The ceiling looked a bit rough and the room sometimes smelled a bit musty, but this is due to it being so close to the water. The balcony was nice, if a bit small.

The hotel was a very short walk to the water and close to some shopping areas (some stores were a bit on the expensive side). The breakfast was from 6-10 am and had a wonderful selection and layout of the continental breakfast foods. The lobby, breakfast area, and elevator are small.

The employees made this hotel the best, and allowed us to overlook the very few faults we found.

Room Tip: We had a "city" facing room on the south side of the building (room 307). This room gave u...
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cathie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, July 25, 2013
Thank you for taking the time to share your thoughts about your stay with us. We are very happy that our staff were able to serve you to their best; you appreciation had been conveyed to them. It would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valparaiso
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 18, 2013

clean, comfortable, great staff, get the ocean front balcony...................... wonderful! We stay here every time we come to Jax beach and am never disappointed. Hot cookies on arrival. Good continental breakfast.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, July 25, 2013
It is wonderful to read such happy experiences from guests; it goes great lengths in motivating us to go beyond the expected. Thank you very much for your review and for choosing us every time you visit Jacksonville Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

The staffs were helpful and friendly; the room was quiet, clean and the hotel location is excellent right in the beach and walking distance to restaurants and night life. ZETA was great place to eat and in other hand Pier was not (stay away from Pier bad food and worst service).

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rasta A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, July 17, 2013
Thank you for writing in with your review. Within walking distance from the beach and located close to shops and restaurants, the Best Western Oceanfront indeed makes for an excellent hotel choice in Jacksonville beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 13, 2013

Paid for a Ocean front with room with a Jacuzzi and walked in the room which looked like a "swingers" club nightmare. The Jacuzzi was actually IN THE ROOM and beat up used and dirty. The "view" from the little window was another buildings window (maybe 30-40 feet way). If you pressed your face to the window and looked east...you could make out the blue from the ocean down the alley. But the windows were too dirty to be sure. Furniture, carpet, paint...everything was just old and used. For almost $200 in the summer?!?!...that was a compete rip off.

Really wish I would have taken pics to show you!

We left the hotel immediately (within 3 min) and went next door to the Choice Hotel...not much better...but at least it had a balcony on the ocean...and cost less the this incredibly horrible Best Western!!!!!!!

NEVER AGAIN!!!!

Room Tip: Dont stay at this hotel...period.
See more room tips
  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Xcytor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, July 17, 2013
We are extremely disappointed that your experience at our hotel did not meet your expectations. Please accept our apologies. We do offer rooms with partial and full ocean view rooms to our guests. It seems you rented one of our off-ocean rooms. We will address your concerns regarding the in-room spa tub.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heidelberg, Baden-Württemberg, Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed July 10, 2013

Having read previous positive reviews, I was certain my stay would be a good one, but it was not. I've never felt inclined to write a bad review about any hotel, but certainly did in this case. I don't want to see others make the same mistake I did.

Positives: beach is close.
Negatives:
- room service lacking: didn't make beds and claimed belongings were on bed when they were not; another time they claimed the 'do not disturb' sign was on the door even though it wasn't but somehow they changed the towels.
- breakfast area is far too small. It encroaches into the lobby area. The first day I asked if the 4 tables were enough for all the guests and the manager said they seem to manage fine, but that was not my experience at all. Many people ended up taking their breakfast outside or up to their rooms due to lack of tables.
- AC unit is a window unit and there is not any central AC; you can tell the hotel was an old one that was renovated/modernized but left out some important upgrades.
- No gym, but I knew that going in....at least they gave me a free pass to use the Holiday Inn Express heading inland about a mile, and after seeing it, I wish I'd stayed there.
- About half the staff were professional and the other half not.

If you just want to use the beach and don't expect much else, it's fine, but there is plenty of parking around and recommend you stay somewhere else and make the quick drive over. Otherwise, it's pretty expensive parking area, is all.

Room Tip: Saw a roach in mine, but that's Florida for you.
See more room tips
  • Stayed June 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Kurt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Jacksonville Beach
0.8 mi away
Hampton Inn Jacksonville Beach/Oceanfront
Hampton Inn Jacksonville Beach/O...
#3 of 9 in Jacksonville Beach
4.5 of 5 bubbles 1,376 reviews
0.2 mi away
Four Points by Sheraton Jacksonville Beachfront
Four Points by Sheraton Jacksonv...
#1 of 9 in Jacksonville Beach
4.5 of 5 bubbles 921 reviews
0.8 mi away
Courtyard Jacksonville Beach Oceanfront
Courtyard Jacksonville Beach Oce...
#4 of 9 in Jacksonville Beach
4.5 of 5 bubbles 519 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Holiday Inn Express - Jacksonville Beach
Holiday Inn Express - Jacksonvil...
#5 of 9 in Jacksonville Beach
4.5 of 5 bubbles 420 reviews
2.3 mi away
One Ocean Resort & Spa
One Ocean Resort & Spa
#1 of 3 in Atlantic Beach
4.5 of 5 bubbles 976 reviews
2.6 mi away
Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area
Hampton Inn Jacksonville/Ponte V...
#2 of 9 in Jacksonville Beach
4.5 of 5 bubbles 653 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Oceanfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Oceanfront

Property: BEST WESTERN Oceanfront
Address: 305 1st St N, Jacksonville Beach, FL 32250-6908
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Jacksonville Beach
#6 On the Beach Hotel in Jacksonville Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Oceanfront 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Located in the heart of Jacksonville Beach, the Best Western Oceanfront is surrounded by restaurants, shops and nightlife, as well as facing the beautiful Atlantic Ocean. We are convenient to Freebird Live concert venue and offer a complimentary shuttle to the Mayo Clinic Hospital. Oceanfront rooms available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Best Western and Orbitz so you can book your BEST WESTERN Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Oceanfront Hotel Jacksonville Beach
Best Western Hotel Oceanfront
Best Western Jacksonville Beach
Jacksonville Beach Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing