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“Nice hotel, great location, disappointing pool” 4 of 5 bubbles
Review of BEST WESTERN Oceanfront

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BEST WESTERN Oceanfront
Level Contributor
118 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Nice hotel, great location, disappointing pool”
4 of 5 bubbles Reviewed March 16, 2013

This is an old hotel with a face lift. It is very clean and the rooms are spacious. We had ocean front with a balcony but the balcony was extremely small with a limited view due to the sides being slanted in and concrete. Adequate. The pool is in the parking lot and the pool chairs are rickety, wooden, chained down with only one lounge chair. The pool is small but it was clean. The breakfast room is tiny and the breakfast is limited but ok.

Room Tip: We enjoyed the ocean front room.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Workout247p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, March 22, 2013
We regret for not having kept up with your expectations. Your concerns regarding the pool furniture will be addressed.

At Best Western Oceanfront, we are consistently striving to provide the best value of any oceanfront hotel in Jacksonville Beach. We hope you would choose to stay with us again; we will ensure your stay would be a memorable one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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684 reviews from our community

Traveler rating
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    92
    51
    28
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
Dallas, Georgia, Usa
2 reviews
4 of 5 bubbles Reviewed March 12, 2013

Staff and location were wonderful. My son and I really enjoyed our stay at Best Western Oceanfront in Jacksonville Beach, FL. The hotel is right on the boardwalk so it's very close to shops and restaurants.


  • Stayed March 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland City, Tennessee
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed March 2, 2013

My wife had a conference in Jacksonville and let me tag along ... because I did, she (instead of registering at the conference hotel, downtown) booked a room at the Best Western in Jacksonville Beach ...

The room they gave us was on the second floor (of three), literally overlooking the beachwalk and the Atlantic Ocean ... I spent four days working on two songs I was writing, with the door to our balcony open, listening to the waves ...

An older hotel (we have an affinity for older places with character all their own), it was clean, friendly and the staff was excellent, from the front desk to the housekeeping staff ...

Interestingly enough, though we had not asked for that, there was a jacuzzi tub, in the room ... we didn't use it (just because we didn't want to fool with it), but we still thought it was pretty cool ...

There's an excellent Mexican restaurant a couple of blocks away where we ate twice, because the only seafood restaurant nearby is a Joe's Crab Shack, and we can go eat there in Nashville, so we didn't go there ... ther was (unfortunately) a seafood restaurant that was there on Tuesday, but had closed (apparently for good) on Thursday of our week there (which was why we went back to the Mexican restaurant we'd found ...

All in all, an excellent experience ...

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, March 4, 2013
Thank you for your choosing to stay with Best Western Oceanfront, and for your review.
We are pleased that you enjoyed the hotel experience and that the unbridled view of the ocean from your balcony served as an ideal atmosphere for writing your songs.
We look forward to welcoming back during you next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 1, 2013

Jacksonville Beach itself is old and run down. The city is making improvements, but very slowly. I agree with another poster that this end of the strip is is not a vacation type neighborhood. Angie and Jaimie at the front desk were amazing! Southern hospitality at it's best. I was there 2/17-2/23 2013 for my son going to the Mayo clinic. Beds are extra comfy, breakfast plentiful, and the grille next door called "Off the Hook" had good food. If you are going to Florida for a family vacation, I would either pick a beach further south or if you have to stay in Jacksonville, choose a larger hotel and pay a little more for the room and total atmosphere.. Don't get me wrong, this hotel was perfect for our purpose for a place to stay on the beach and make the best of the in between time at Mayo.

Room Tip: Def. pay for an oceanfront. Balconies are small but better than looking out at the parking lot or b...
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mommyof5or3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GA
1 review
4 of 5 bubbles Reviewed February 26, 2013

Second time staying at this hotel. Enjoyed our stay both times. Staff (Jaime & Angela) was friendly and helpful, answering any questions we had. We were upgraded to oceanfront, great veiw of beach and pier. Breakfast was the typical pastries and cereals. Very quiet, no excessive noise. A few minor maintaince problems, but I have stayed in higher priced hotels with same issues. Close to area attractions (St. Augustine, Veteran's Arena, etc.) Had no problem with the area, felt safe. Will stay again, and probably make it our annual winter break place.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TDS_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
5 of 5 bubbles Reviewed February 24, 2013

This Is A Very Nice Hotel With Excellent Customer Service. I Had Problem With
a Banking Issue , And They Bent Over Backwards To get it resolved, JAMIE,ANGIE,
and the rest of the staff really care. The problem was resolved. I highly
Recommend this hotel and will return in the future.Customer service is important these competitive
day's and they know what it is. I thank them and would say they are an excellent asset to the Best Western name.
Thank You,
Michael A. Langone

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank michael l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, North Carolina
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed February 23, 2013

We started our stay with a broken elevator and had to go up 2 flights of stairs. Thank goodness we were only staying one night and didn't have any heavy luggage and the hotel is only 3 stories. For an elderly or handicapped person this would have been a terrible experience. The stair entrance was outside and our key wouldn't work but it so happened that someone else's did and they let us up. When we came back down the stairs, they had propped the door open (great security, huh?). The staff didn't seem to be apologetic about the inconvenience at all. The room was nice and fairly good price & our room had been upgraded to ocean view which was beautiful the next morning.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SatisfiedtravelerApr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Oceanfront, responded to this review, February 27, 2013
Thank you for taking the time to give us your feedback. It is very regretful to learn that your stay was not up to your expectations. At Best Western Oceanfront we do strive to give our guests a comfortable and memorable stay. However, we apologize for your inconvenience and would be happy to turn this around during your future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Oceanfront

Property: BEST WESTERN Oceanfront
Address: 305 1st St N, Jacksonville Beach, FL 32250-6908
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Jacksonville Beach
#6 Business Hotel in Jacksonville Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Oceanfront 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Located in the heart of Jacksonville Beach, the Best Western Oceanfront is surrounded by restaurants, shops and nightlife, as well as facing the beautiful Atlantic Ocean. We are convenient to Freebird Live concert venue and offer a complimentary shuttle to the Mayo Clinic Hospital. Oceanfront rooms available. ... more   less 
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Also Known As:
Best Western Oceanfront Hotel Jacksonville Beach
Best Western Hotel Oceanfront
Best Western Jacksonville Beach
Jacksonville Beach Best Western

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