The property is lovely. The lobby, the beach and pool area are attractive and clean. The front desk staff, however, were neither helpful or welcoming. We were celebrating our anniversary and our daughter called from Ohio to request a celebratory wine and snack tray as a surprise. She was told that our reservation was cancelled. Of course she called me and questioned this. I had not cancelled the reservation so I called. I spoke with Ashley who was curt and would only say that the reservation was called by phone by "someone". I requested that the reservation be restored and she said she didn't do thus and I should go back on line and make another reservation if a room was available. I obviously pushed back and requested a manager. She put me on hold and came back in 60 seconds and told me the reservation was restored. When we checked in I asked about the possibility of an upgrade (note-not complimentary ) and was told "we just don't do that-you need to do that on line." I heard other guests make requests which we're not received we'll by the staff. The staff in the pool, bar, and restaurant were great. Very accomodating and great food and beverages.
- Official Description (provided by the hotel):
- Courtyard by Marriott Jacksonville Beach Oceanfront offers spacious and comfortable guest rooms for you to enjoy, along with the many amenities and proximity to Jacksonville Beach attractions. Our Jacksonville Beach hotel's location is just a half hour from downtown Jacksonville and minutes from some of the best shopping in the area. Jacksonville Beach, Florida is a great destination for business travelers and family vacationers. All types of guests can sit on their balcony and listen to the waves crash ashore, enjoy a meal in our oceanfront restaurant, or just take in the beauty of the place from our oceanfront patio. Gorgeous weather and beautiful scenery are some of the many magical things you can experience when you visit Jacksonville Beach, FL. Our Jacksonville Beach hotel is recognized by the State of Florida as a Green Lodging Property & Most Sea Turtle Eco-Friendly Hotel. Our spacious rooms perfectly integrate business conveniences with luxurious comfort - beachside! Our junior and executive suites have a large oceanfront private balcony and a separate sitting area offering panoramic views of the Atlantic Ocean. All rooms are non-smoking and have an LCD screen TV, mini refrigerator, microwave, in-room coffee, and high-speed wireless Internet access. Enjoy a reasonably priced breakfast buffet with an ocean view. Relax in our oceanfront heated outdoor pool and our whirlpool with Tiki Bar. Our hotel is equipped with an exercise room that has cardiovascular equipment and free weights. East coast Sports Rental offers surfboards, skim boards, kayaks, bikes, beach chairs, and umbrellas to rent for a day of fun at the beach. Reserve your room today! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Marriott, Hotwire, Travelocity, Expedia, Hotels.com, Priceline, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Courtyard by Marriott Jacksonville Beach Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Jacksonville Beach Oceanfront Hotel Jacksonville Beach
- Courtyard Jacksonville Beach Oceanfront
- Jacksonville Beach Marriott
- Jacksonville Beach Courtyard