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Courtyard by Marriott Jacksonville Beach Oceanfront
Certificate of Excellence
GreenLeadersBronze level
Brandon, Florida
Level Contributor
384 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“GREAT LOCATION”
4 of 5 bubbles Reviewed September 4, 2013

Stayed here for 2 days this past weekend and was very please! Awesome views of the beach, good sized rooms (although I think its time for a little updating tho not a deal breaker for me) very nice staff. Very close to a lot of restaurants shops etc. I would definitely stay here again!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, September 23, 2013
Thank you for taking the time to review our hotel. While I do not have an exact date, we are looking to renovate next year. We are really excited about it and once we have more details we will make sure to update our website. Thank you for your business and we look forward to seeing you back in Jacksonville Beach.
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527 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (196)
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LOUISVILLE
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 28, 2013

Jacksonville Beach is Florida's hidden gem! Jacksonville Beach and these two properties....Courtyard & Fairfield Inn by Marriott make my vacations perfect! These 2 properties keep high Marriott standards, are staff friendly, clean, and have the feel of a mini resort! The cost is reasonable and the pool area fantastic! The nightlife is just enough to fun but not overpowering.

Room Tip: Oceanfront if you can afford it!...The Fairfield has nice studio suites with large bathrooms.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank GEORGE K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, September 23, 2013
We couldn't agree more with your statement "Jacksonville Beach is Florida's hidden gem!"

Thank you for choosing the Courtyard by Marriott Oceanfront, and we look forward to having you stay with us in the future!
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Greenville, South Carolina
Level Contributor
138 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed August 19, 2013

Like watching the tide in front of this beach front property, it has it highs and lows. This was probably our fifth stay in over 5 years, so we know the property & staff on first name basis. Alex and his staff work hard, but this visit 4 days/3 nites was really up/down. The hotel has all the right facilities in all the right places and a maintenance staff that has everything spotless, unfortunately can't say the same for housekeeping. Upon check in we headed to our room to find various hairs throughout bathroom and now the yuck part soiled sheets that hadn't been changed from previous guests. After thirty years, this was a new low for Marriott and it's every traveler's worst nightmare. A call to the front desk led to someone upstairs redoing the beds (I would think someone from mgmt should have made the effort to go directly to the room to express regret directly), but the yuck factor lingers for awhile and you have a tendency to watch everything alot closer. Did talk later directly with the GM, did get breakfast comped but would have preferred it nevered happened. Saturday afternoon hanging at pool finally slowing down enjoying the lovely setting when BOOM, you get some local talent playing guitar with amp so loud, guests flee for beach or leave pool entirely to return after 4. This isn't a booze cruise, but it really ruined the blissful family beach environment the hotel has so carefully crafted. We still love this hotel, it's by far one of the best values on the beach in the Jax area, you leave feeling like a near miss and dream of what could have been.

Room Tip: we had room room 240, once its really cleaned it's a great room near pool but not lower level...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, September 20, 2013
Mr. S,
Thank you for your recent stay and taking the time to review our hotel. It was a pleasure having you return to our hotel (I believe this was your 3rd time) and I am sorry and truly disappointed in the way your stay began. Our staff strives to make sure our guests never have this type of experience arrival, and I am confident in saying that this is truly a very rare incidence that has been address. As for the music on the pool deck, I am sorry you didn't care for it. We generally receive very positive feedback with the live music.

Again, I apologize for the issue you experienced while staying with us and thank you for allowing us the opportunity to address it. We looking forward to seeing you back in Jacksonville Beach and if I can be of any assistance on a future stay please contact me directly.
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Orange Park, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 16, 2013

After living in the Jacksonville area for 12 years, my husband's job is taking us out of state and we wanted to spend our last two nights in the area at the beach. The Courtyard Marriott at Jacksonville Beach was exactly what we needed. The Oceanfront room had beautiful views of the ocean and beach access was fabulous. On top of the great hotel, the general manager, Alex, was very helpful and he ensured that our stay was perfect. Thank you so much for taking care of this frequent Marriott guest!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ab2c96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, September 5, 2013
Mr. & Mrs. H, Thank you for staying at our hotel and for the fantastic review. It was a pleasure assisting you and having a chance to meet your family. I hope your move was a success and we look forward to seeing you back in Jacksonville Beach very soon.
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Chattanooga, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 11, 2013

This year we decided to hop and skip around some Florida beaches via hotels....a great departure from our habitual resort vacation. While we were a bit apprehensive to our initial decision, this Courtyard was a pleasant surprise. They have done a great job at giving you the feel of a resort with the price of a hotel stay. The staff was very friendly and attentive to needs. The location is outstanding. Neptune Beach, Atlantic Beach, Jacksonville Beach were a new area of discovery for our family. Loved it! 1.8 miles from Atlantic Blvd. with wonderful dining such as The Fish Co. or Sliders (fantastic for families) and lots of nice shopping. Metro diner is a must for lunch within walking distance of the Courtyard....Fairfield Inn is also right across the street.

Room Tip: We, of course, enjoyed an ocean view and we typically try to get the first few floors to have quick...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JojogoC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, September 5, 2013
Thank you for taking the time to share your comments, we were thrilled to read you had such a great experience at the Courtyard by Marriott Oceanfront. The restaurants you mentioned are some of our favorites as well. We look forward to having you stay with us in the future!
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Atlanta, Georgia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 10, 2013

Catching up on reviews, been a while since my stay.

Picked this hotel as it was on the beach. We had reserved an oceanfront room with a balcony but at check in they did not have any available. Gave us a suite instead which turned out to just be a room with a couch and a bed, no balcony. We could still see the beach a little over the roof of the hotel. After taking items up to our room I went back down to park the car and found every spot was full. Went back to the desk to see if they had any suggestions and was told to park across the street at the Fairfield Inn as they share the parking lots. It seems the hotel as more rooms than parking spaces, during our stay we never parked at the hotel we were staying in.

After we checked in and parked we walked down to the boardwalk area to have dinner. When we returned we walked back in the dark on the beach. Since we had not seen our hotel from the beach prior we walked along looking for a Marriott sign but never saw one. Had to use the GPS on the phone to find the hotel, we had already passed it.

Slept good on the bed, room was nice as well as the pool area from what I recall. Breakfast the next morning was also good. Only other issue we had was the provided games in the lounge area, every game was missing pieces.

Couple of issues but I would stay here again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GwinnettGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, September 5, 2013
Thank you for taking the time to leave a review regarding your stay. We welcome all feedback so that we can work on any issues to better serve our guests on a day to day basis. I am sorry you didn't receive the room you had requested, we strive to make sure this doesn't happen. I also understand parking can be tricky during the summer season since our main lot does fill up very quickly. The hotel was designed with an additional lot directly across the street for overflow parking. I also wanted to thank you for letting us know about the board games missing several pieces, we will be ordering new games immediately.

I hope that when you return to the area we will have another opportunity to deliver those expectations and more.
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Senoia, Georgia, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

My husband, daughter and I went down for a two night stay! The hotel is very clean. This part impressed me. Our room was very spacious and nice as was our bathroom. The balcony had a beautiful oceanfront view of the ocean. The breakfast buffet was average! Way too much money for what you got if you ask me. $32.00 for two adults and one child. The breakfast is something you would get at a Holiday Inn express. The pool area was nice, especially the bar area. Tasty drinks and nice staff. I thought it was just nice. Nothing too extravagant. Cleanliness is a big thing for me and it was clean. The maids use orange cleaner and it is very strong, so if you get migraines from strong smells, I would not suggest staying here. Overall we had a great time. The beds were very comfy.

Room Tip: Choose a room on a higher floor, so you can get a better view of the ocean and not the sand dunes!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rebecca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, August 21, 2013
Rebecca, Thank you for taking the time to leave a review regarding your recent stay. It’s great to hear you state how clean the hotel and rooms are, this has always been a high priority for our staff and myself. As for our breakfast buffet, we have tried to add more fresh fruit (berries and pineapple) along with an station for Omelet’s made to order to improve it over your average hotel continental breakfast. We also offer several packages that include breakfast or you can also consider our al a cart items, all at a reasonable price. When your back in town I hope you can give us a second chance to really show our hospitality and if needed we can clean your room with non scented sprays.
Again, thank you for taking the time to share your comments.
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Additional Information about Courtyard by Marriott Jacksonville Beach Oceanfront

Property: Courtyard by Marriott Jacksonville Beach Oceanfront
Address: 1617 N. First Street, Jacksonville Beach, FL 32250 (Formerly Courtyard by Marriott Jacksonville Beach Oceanfront)
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Jacksonville Beach
#4 On the Beach Hotel in Jacksonville Beach
#5 Business Hotel in Jacksonville Beach
#5 Family Hotel in Jacksonville Beach
#6 Romantic Hotel in Jacksonville Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard by Marriott Jacksonville Beach Oceanfront 3*
Number of rooms: 150
Official Description (provided by the hotel):
Courtyard by Marriott Jacksonville Beach Oceanfront offers spacious and comfortable guest rooms for you to enjoy, along with the many amenities and proximity to Jacksonville Beach attractions. Our Jacksonville Beach hotel's location is just a half hour from downtown Jacksonville and minutes from some of the best shopping in the area. Jacksonville Beach, Florida is a great destination for business travelers and family vacationers. All types of guests can sit on their balcony and listen to the waves crash ashore, enjoy a meal in our oceanfront restaurant, or just take in the beauty of the place from our oceanfront patio. Gorgeous weather and beautiful scenery are some of the many magical things you can experience when you visit Jacksonville Beach, FL. Our Jacksonville Beach hotel is recognized by the State of Florida as a Green Lodging Property & Most Sea Turtle Eco-Friendly Hotel. Our spacious rooms perfectly integrate business conveniences with luxurious comfort - beachside! Our junior and executive suites have a large oceanfront private balcony and a separate sitting area offering panoramic views of the Atlantic Ocean. All rooms are non-smoking and have an LCD screen TV, mini refrigerator, microwave, in-room coffee, and high-speed wireless Internet access. Enjoy a reasonably priced breakfast buffet with an ocean view. Relax in our oceanfront heated outdoor pool and our whirlpool with Tiki Bar. Our hotel is equipped with an exercise room that has cardiovascular equipment and free weights. East coast Sports Rental offers surfboards, skim boards, kayaks, bikes, beach chairs, and umbrellas to rent for a day of fun at the beach. Reserve your room today! ... more   less 
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Also Known As:
Courtyard By Marriott Jacksonville Beach Oceanfront Hotel Jacksonville Beach
Courtyard Jacksonville Beach Oceanfront
Jacksonville Beach Marriott
Jacksonville Beach Courtyard

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