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“No better than a thief!!”
Review of Sand Glo Villas

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Sand Glo Villas
Certificate of Excellence
Reviewed October 16, 2007

My husband and I booked a villa in February for a Septemeber 2007 stay using our Discover card. Unfortunately we had to cancel due to illness in our family. We wrote them in July and gave Sandglo the required 60 day written notice for cancellation. We received a letter stating our deposit was being refunded and a receipt that showed where our credit card had been reimbursed but the credit never actually was credited to our account. After leaving messages and sending emails over two months we finally got ahold someone who told us they had computer trouble and we would get our credit when they got it fixed or they would send a check by mail. It is mid October and we still have never received our credit from them. They didn't hesitate to take our deposit in February for a September vacation and now won't give our deposit back. As far as I'm concerned that's theft, plain and simple.

Stayed: September 2007
2  Thank Meows2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 - 131 of 134 reviews

Reviewed May 25, 2007

I had similar experiences with Sandglo. I informed the management that as I was on a business trip that I must have a receipt with a zero balance before I could leave. After calling numerous times, I was told it would be no problem and that it would be brought over before I left. It never showed, but I was told that it would be FAXed to me and left all of my information. I've been waiting for weeks now. I've called dozens of times. No one at that number will pick up when I call and my calls have not been returned in spite of their cheerful message that they "will be happy to return my call". I also would not recommend this place to anyone. Stay away!

  • Stayed: May 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank trav5354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2007

Very similar experience to Jan review in trip advisor.A night mare from start to finish.The episode started when i e-mailed the sand glo and requested dates in early april - 07 . Days went by before we got a response informing us we had a i bedroom beach front villa from march 24th-31st. The only problem was i had no intention of going to florida nor did i have vacation time for those dates.I e-mailed several times without a response so i phoned the place directly spoke to woman who tolm me she was on another line and would get right back to me.She never returned my call so i tried several times finally reaching her.I inquired about my initial request for availability in early april and i was told she was waiting for a call from germany from a couple who might? be renting the same week i intented to travel. I never heard back from her after sending another e-mail asing if the place was available.Because of this treatment i had to scramble and find alternative lodging almost missed my vacation dates. Would not stay at sand glo if they gave me free accomadations!

Stayed: April 2007
1  Thank robin160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2007

I booked online in early December and called back 2 days later and was told I had a reservation. I then tried to pay by credit card and was told I would be called back. This never happened. I tried calling a few time a week for over a month and never received a call back. When I reached her on the phone, she gave and excuse, told me she would call me right back, and hung up the phone. I have never been treated so poorly trying to make and pay for a reservation. I would never consider staying here and urge much caution to others.

Stayed: January 2007
Thank tceinnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2006

Our visit to Sand Glo in September was not our first. We had been pleased in the past, considered it a good value. However, there were problems this time, and other people who'd been there before were complaining as well.

On our previous visit, we'd had fresh flowers in the room, clean towels on time, treats almost every morning and the owner available when you needed her. This time, maintenance of the property was not good (toilets not flushing properly, leaky roof, doors not locking), and the owner did not seem overly concerned at complaints.

I would give this place another chance, maybe, as I realize owners are people who go through bad times. I do hope things go back to the way the place once was.

  • Stayed: September 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank ArabellaA.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2006

We stayed at Sandglo Villas [-] last year in June, for a week. Exactly like the pictures on the website. It is not luxurious, but very clean and nice, and has all the basics. The owner is wonderful, does all kinds of little things for her guest., then sends you a Christmas card. Bath products are the best, and even though she allows pets (which was why we went there originally), I found the condo and complex to be very, very clean.

We were in #9, upper gulfview, liked it very much. Now we're going back for two weeks in the Fall, taking a gulf-front 1BR. Parking is tight, but adequate.

We will get a rate of about $102 day, since we'll stay two weeks. It's a great value, with a great owner!!!

Last year, we could not go in the water, as the Red Tide was very bad then but we simply drove to Caladesi a couple of days (magnificent) and did Tarpon Springs one day (loved it!)

Looking forward to being there two weeks, cooking on the grill outside and just being a beach bum for a couple of weeks! :-) I recommend Sandglo highly!!!

6  Thank bonniebroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2017 via mobile
Google Translation

Stayed: October 2017, traveled as a couple
Thank Stefanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sand Glo Villas

Address: 19316 Gulf Blvd, Indian Shores, FL 33785-2215
Phone Number:
Location: United States > Florida > Indian Shores
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #3 of 20 Specialty Lodging in Indian Shores
Price Range: $167 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sand Glo Villas 3*
Number of rooms: 6
Official Description (provided by the hotel):
Do you want a room near the water? Is outside your door close enough? Because the hotel is located on the narrow section of the barrier island, the waves of the Gulf of Mexico brush the shore about 150 feet from the property. The sound of waves are always present. With only six villas Sand Glo is like your own private house on the beach. Beach towels, beach chairs, beach umbrellas, gas grill, linens, wireless, free long distance, compete kitchens, and off street parking add to the feel of this being your home. ... more   less 
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Also Known As:
Sand Glo Villas Hotel Indian Shores
Sand Glo Villas Indian Shores, Florida

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