Joyce, the owner, is very easy to work with and responds quickly if not immediately to all calls. She really wanted to make sure everything went well for us. My wife is handicapped and needed a place where there was no danger of tripping and falling because of Parkinson's. This worked perfectly for us, because it's on the second floor right on the beach, and was a quick, short walk right to the ocean, and there were no impediments inside. Very tastefully decorated, and modern features. I needed a second bedroom because of Parkinson's and the need to sleep separately, and was very comfortable and right across the hall where I could hear my wife or, for others, the kids. Balcony had nice furniture, and the folks downstairs who operate the rental agency for others in the building were helpful also. The location is superb as there are plenty of restaurants in the area, esp the Salt Rock Grill, that are reasonably for early birds and families. Beds comfortable, entire unit cleaned thoroughly, beach equipment in closet on balcony if desired (we used the folding chairs), and it was mostly quiet. Can't do anything about folks upstairs, and noise can happen in any rental. Sounded like kids hammering for four nights, then that group left. We called upstairs to ask them to please be quiet, but kids answered and were rather rude, so parents appeared to be problem. Only better option would be higher floor, but this worked well. Outside is a bit dated and we understand renovations are scheduled. Parking is outside for this unit, and it would be better underneath, esp in bad weather, but folks at rental office were very good at helping us with a handicapped space for my wife when other rentals weren't in use. The elevator is extremely slow, so you need to be patient about going and coming from the condo. But, overall, we were very pleased and really commend Joyce for her help and a well decorated, comfortable place for families or couples.