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“Peaceful week”
Review of Vistana Beach Club

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Vistana Beach Club
Certificate of Excellence
Greenville, Pennsylvania
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Peaceful week”
Reviewed July 30, 2012

Just returned from a week's stay at the Vistana's Beach Club. We had the corner room on the eighth floor of the ocean front building. Our balcony was amazing. We ate almost every meal outside.

The staff was wonderful, friendly and helpful.

The water was warm and the beach is simply beautiful.

If you are looking for a relaxing vacation with sun, sand and swimming - this is a great spot.

Room Tip: Corner rooms in the ocean front building have wrap around balconies. It is amazing.
See more room tips
  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roberta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this review, August 6, 2012
Thank you for posting your recent stay here at Vistana’s Beach Club on Trip Advisor! My staff are dedicated to providing memorable vacation experiences to last a life time. This is a great Resort and area as you stated. We hope to see you back in the very near future!

Sincerely,

Chris Egan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (153)
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English first
Nashua, New Hampshire
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 28, 2012 via mobile

The positives were few and far between.
The location is wonderful - great beach! Beach chairs were $3/day per & umbrellas $5/day per. There are some great restaurants in the area and nearby Ft Pierce is great. You do need a car to get anywhere.

When we arrived it was obvious that the vacuuming in the unit had not been done. Upon further inspection, there was hair (many more than one) in the master bathroom vanity drawer and the shower floors did not look clean. After a call to the front desk someone came up and looked around, didn't introduce himself, and then sent up a housekeeper "because she was still there". She was very pleasant and spent about a half hour cleaning and apologizing although it wasn't her floor that day.

For a "resort" under the Sheraton umbrella and a timeshare we expected much more. General lack of maintenance, dated and worn furnishings and uncleanliness were really a surprise.

In addition there were no amenities other than tiny bars of Dial soap. When we inquired we were told the owners were cost saving.

There is constant music at the pool and you can hear it with the sliders closed, along with screaming children, of which there were too many. Obviously a family resort as all the activities were centered around children. I don't go on vacation to listen to other people's uncontrolled brats.

The pool towels, which you are not trusted with, must be checked out with a resort card - I donate better looking towels to the SPCA!

We went to the timeshare meeting, voiced our displeasure and said no thank you. One would think that a manager would have followed up with us since they were trying to sell us. No one did.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this review, August 6, 2012
We are disappointed that we did not meet your expectations here at Vistana. As you stated, we are a Resort with families and children this time of year. We actually increase on-site events in our Activities department due to all the children we have on property. One activity is our weekly pool party with Barry as our DJ. The following night we show “movies under the stars” on a 20’ by 20’ screen on the pool deck. Some of our complimentary pool towels are in better condition than others.

We hope you give Vistana another try and would suggest you come when the children are back in school.

Sincerely,

Chris Egan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2012

My sister and her family were coming to visit for a family reunion. I booked them at the Vistana Beach Club and they loved their accommodations. Very friendly staff, the rooms sleep 6 and very spacious. The activities were fun for everyone. Movie night at the pool, pool tables, make your own ice cream sundae and many more. I would highly recommend the Vistana Beach Club. It's right on the ocean and from every room you have a incredible view of the ocean.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dh34996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meaford, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2012

Just got back from the Vistana Beach Club. The staff was great....Mella at the front desk was very helpful from the moment we arrived! My kids loved all the activities that were planned and Leah (my daughter) lost track of time helping and playing with NIcole (summer employee) and Barry (I believe the director). The beach was quiet and the water a beautiful blue-green. We're planning a stay next year at this resort and the fact we would drive back from Toronto says a lot doesn't it!!!!
Chris Egan, whom I got to speak with at the BBQ area, is also a very personable GM and was willing to assist in anyway he could.

Robert Stevens

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RJS984031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jensen Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 3, 2012

We had an absolute blast celebrating my brother's bday. Everything was perfect.....from check in to villa cleanliness to our stay to check out.

Kitchen is fully stocked, which was such a nice convenience too.

We went to Shucker's, which is a restaurant and bar on the beach with indoor and outdoor seating. We sat outdoors and listened to a great band.

We highly recommend a vacation at Vistana's Beach Club and we will be returning.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChickyCindyCabrera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this review, July 19, 2012
We are pleased you had a blast for your brother's birthday at Vistana! Shucker’s is one of my favorite restaurants and just a mile north from the resort. We look forward to your next stay here at Vistana’s Beach Club.

Sincerely,

Chris Egan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed June 19, 2012

This was our second stay at Vistana’s Beach Club from June 5 – 9. We arrived a little early and were immediately checked into our room. On our first stay we were in the building closest to the road (Phase II) and this time we were ocean front. If you check in on the weekend the day you check in dictates the building. If you check in on a Tuesday like we did then it is luck of the draw. There isn’t a lot of difference between the buildings. In the ocean front you have a larger balcony and are right on the beach with a great view. The 2nd bathroom is smaller and the washer and dryer is at the end of the floor vs. in the unit. Other than that the furniture and layout is very similar with flat screen TVs in each room.

Most of the staff has been with Vistana for many years and they take a lot of pride in what they do and making sure their guests are comfortable. The beach chairs are inexpensive, but you will need to bring your own umbrella if you want one. If the weather had been sunnier we planned to rent chairs and umbrellas at the Marriott (about a half mile away), but decided not to do that since it was overcast and intermittent showers.

The pool and hot tub is located between the buildings. The pool area is relatively small and was very relaxing on our visit last October. However, in June there were a lot more people at the resort so the pool was a little busier this time and not quite as relaxing. When it got busier and louder we would go to the beach.

There is a CVS less than a mile and the Publix is about 4 miles from the resort. There are several restaurants nearby and we went to Shuckers a couple of times. We planned to visit Dena’s but they have closed and went to Jan’s Place instead and enjoyed breakfast. You have a full kitchen and grills on site so it is easy to eat several meals in too. Last year the free wi-fi was rather slow and they promised an upgrade was coming. The upgrade was completed and there was excellent coverage if you needed to work or wanted to access the internet.

Overall Jensen Beach is a quiet place in a beautiful area and you can’t go wrong at Vistana. There are numerous pros I have already mentioned, a few cons:
• No fitness center on site.
• Printing boarding passes is still a pain. They will do them at the front desk, but it takes way too long and they need to setup a PC and printer that only allow you to print your boarding passes.

Room Tip: Higher floors have better views and corner rooms are the best.
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank dgtray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this review, July 19, 2012
Thank you for describing Vistana and the surrounding are so well. As you stated, we do not have a fitness center. I am currently working with our Information Technology team to see if we can install a computer and printer as you suggested. Thank you for posting your recent stay with us on Trip Advisor. It is an honor coming from a seasoned Trip Advisor member like you. I see you have been a member of Trip Advisor since 2003. We hope to see you again in the near future.

Sincerely,

Chris Egan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 17, 2012

Relaxing, beautiful beach, fishing, snorkeling,sea turtles nesting,history in the area, quaint shops and great sea food.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LLJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this review, July 19, 2012
You did an excellent job describing this area in just a few short words. Thank you for posting on Trip Advisor and we hope to see you again at Vistana in the near future.

Sincerely,

Chris Egan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vistana Beach Club

Property: Vistana Beach Club
Address: 10740 S Ocean Dr, Hutchinson Island, FL 34957-2607
Location: United States > Florida > Hutchinson Island
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hutchinson Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Vistana Beach Club 3*
Number of rooms: 76
Official Description (provided by the hotel):
Enjoy the spectacular ocean view from your private balcony, only steps from the resort's private beach access. Vistana Beach Club is the perfect getaway resort, featuring stylish two-bedroom villa accommodations and just-like-home amenities including complimentary Wi-Fi, in-villa washer/dryer, spacious living and dining areas, fully equipped kitchen, and private bedroom access. Daily housekeeping services also included. ... more   less 
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Also Known As:
Vistana`s Beach Club Hotel Hutchinson Island
Vistanas Beach Club

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