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All reviews front desk sheridan street denny s ihg member cruise port next morning lauderdale airport pre cruise stay hotel restaurant hot tub would stay here again flat screen tv pool area breakfast buffet beautiful pool stayed one night convenience store
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Reviewed June 3, 2018 via mobile

Renovations coming along great.Much better stay this time.Front Desk & housekeeping are helpful & friendly.We enjoyed our clean room.And room service was prompt. Wish they offered lunch for rainy days.Pool area is beautiful. Look forward to coming back.Close to everything we needed.

Date of stay: June 2018
Trip type: Traveled as a couple
Thank Lady1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00gc, General Manager at Holiday Inn Ft. Lauderdale Airport, responded to this reviewResponded June 3, 2018

Thank you for returning to Holiday Inn Ft. Lauderdale Airport. We are delighted to read you liked the service provided by our Front Desk associates, and that you had a great time by the pool area. We hope to be your hotel of choice whenever you are back in this area.

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2018 via mobile

We were schedule on a Southwest flight that would not allow us on board because the gate closes 1 hour ahead of time which we didn't know. However long story short they provided us a one night stay at this hotel,After a long day that wasnt going well Upon our arrival to the this hotel front desk they made me and my family feel at home.Ive never experienced a level of customer service like this and ive stayed at many hotels as you can see. The room were nice and clean we had a flat screen TV as you can see in the photo the pool was amazing the drinks at the bar was refreshing.That night my mum decided to order room service the food was a bit pricey but hey were on vacation wasnt impreseed to much with the food just being honest,But the highlight of my review are the Front Desk staff omgg You Ladies are assets to this hotel keep up the good work you made our bad day a great one after all and alsso to the room service lady cant remember her name such a sweet lady thank you so much for everything

Date of stay: June 2018
Trip type: Traveled with family
Thank Lj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00gc, General Manager at Holiday Inn Ft. Lauderdale Airport, responded to this reviewResponded June 3, 2018

Thank you for your wonderful review of Holiday Inn Ft. Lauderdale Airport. We are glad to know you were impressed with our hospitality, and that you had a good night’s rest while you were here. On behalf of everyone here, I invite you to come back and stay with us again when in the area!

Sincerely,
General Manager

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Reviewed June 2, 2018

Our check-in experience fell a little short but was quickly resolved when mentioned. As a Spire Elite IHG member we have learned to expect more due to the number of nights we spend away from home traveling ~ Moving on the overall appearance of the hotel which is undergoing upgrades is beautiful ~ The lobby is gorgeous and the pool area is inviting and altogether comfortable and relaxing ~ Our room was spacious and the bathroom was nicely appointed. The king bed was so comfortable but must admit the arrangement of the furniture was a little off making it nearly impossible to get to the bathroom and the if laying in bed not ideal for viewing the tv. I believe adding a sink area to the counter near the coffee maker and microwave would have been a plus. We were attending a workshop at this location so having a sleeping room here made this a great convenience! We were glad we choose the breakfast package as the breakfast buffet was delicious and plentiful ~ We also took advantage of the lunch offered to the attendees of our meeting and was not disappointed by our decision! One more note easy access to the highway makes this location a plus ~ if ever given the opportunity to return we would in a heartbeat!

Date of stay: May 2018
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00gc, General Manager at Holiday Inn Ft. Lauderdale Airport, responded to this reviewResponded June 3, 2018

Linda, thank you for your nice review of Holiday Inn Ft. Lauderdale Airport. We are thrilled to read you loved your well-appointed room and enjoyed everything else that we offered during your stay. We look forward to welcoming you back for another outstanding experience.

Sincerely,
General Manager

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Reviewed May 24, 2018

This hotel looks good since you get into the lobby! The front desk attendant are so corteous and willing to provide a good experience.
If you decide to have breakfast, their buffet breakfast is pretty good. Room was comfortable and clean.
After a day of work, the pool and hot tub were relaxing. The options in the restaurant are limited, but, if you are having just some drinks at the bar, the food is ok.
The only two problems:
Waiting for the shuttle at the airport,which never arrived. When called, they said there was a flat tire and nobody to change it.
The hotel was making some renovations, and that smell from painting was strong in the hallways.
Other than that, is a nice place and good price for a nice facility in Fort Lauderdale.

Room tip: Facing the pool is nicer.
Date of stay: February 2018
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank LUIS O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00gc, General Manager at Holiday Inn Ft. Lauderdale Airport, responded to this reviewResponded May 25, 2018

Luis, thank you for choosing Holiday Inn Fort Lauderdale Airport for your business trip to Hollywood. We are glad to read you had a pleasant stay and that our staff took good care of you. Your praise about our well-appointed rooms and our breakfast offerings are greatly appreciated. However, we apologize you were unable to use our shuttle service. We will be more diligent going forward and ensure it is not repeated. The upkeep work is completing very soon, and we are ready to welcome our guest for an outstanding experience. We look forward to see you soon.

Sincerely,
General Manager

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Reviewed May 13, 2018 via mobile

Stayed here the night before a cruise. The airport shuttle was super convenient. We called right when we got to baggage claim and the shuttle arrived in about 20 minutes. The hotel was clean and everyone was friendly. There is a McDonald’s and Denny’s across the street so we went there instead of the hotel restaurant. The pool area was very cool. The next morning we used the $10/person shuttle service to the port and everything was super smooth. Would definitely stay here again. Our only one tiny complaint was that our room on the fifth floor was right next to a deck that was only used for guests who would go out there to smoke. So we could smell it every time we went in and out of our room.

Date of stay: May 2018
Trip type: Traveled as a couple
1  Thank Renee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00gc, General Manager at Holiday Inn Ft. Lauderdale Airport, responded to this reviewResponded May 14, 2018

Renee, thank you for choosing us for the Holiday Inn Fort Lauderdale Airport pre-cruise stay. We’re glad to know that you liked your accommodations and the hospitality you received from our staff and that the shuttle service worked well for you. We appreciate the recognition of our efforts and look forward to welcoming you back soon.

Sincerely,
General Manager

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