We celebrated our 30th Anniv. and our Daughter's graduation at the Marriott. We booked a Jr Suite through AAA and it was completely paid before we arrived for our 6 night stay.. Upon our arrival we were told by an extremely RUDE front desk employee that our Jr Suite with our ocean front balcony did not exist. She made us look at another room which had a view of the hotel back. We immediately called AAA and within seconds our Jr Suite appeared. We were told by this incompetet employee that this room is not offered to AAA members. We finally got the room we PREPAID for and it was wonderful. All the luxuries you could possibly want. Watch out for the cleaning staff! They totally forgot us one day and our room was serviced at 10:30 PM. She also seemed to ignore the coffee supply. We loved Stephanie (Concierge) she was most helpful and classy. She made up for the total ignorance and conceitedness of the Front Desk staff. At check out we got another employee who was equally as rude. We loved the pool, pool staff, waiters, waitresses. Stay away from the Front Desk and you will have a wonderful time. We have contacted AAA to thank them for their immediate help and we are in the process of filing an official complaint. Would we go back? Yes.....All the wiser!
- Official Description (provided by the hotel):
- Welcome to the Hollywood Beach Marriott, a South Florida boutique hotel that is situated directly on the famed Hollywood Broadwalk and on the Atlantic Ocean. As the only Marriott hotel on the Broadwalk, and only five miles from Fort Lauderdale International Airport and eight miles from Port Everglades, this Hollywood Florida hotel that is on the beach is nestled away from the busy strip of tourist hotels near Fort Lauderdale, which captivates a true hometown, beach town experience for the best in accommodations. The Hollywood Broadwalk is rated as one of the best beach boardwalks by Travel + Leisure magazine and USA Today, offering almost three miles of strolling, biking, dining, and nightlife, all connecting to the hotel so you can walk to so many attractions. In walking distance, Florida action awaits you! Featuring 229 guest rooms lined with amazing water views, the Hollywood Beach Marriott also offers an indoor and outdoor restaurant to satisfy, plus a delightful beachfront pool and Jacuzzi for serenity. Casual and cool, we boast the perfect function space for your next beach Wedding, Mitzvah, or Corporate meeting. Whether on vacation or getting down to business, you can do it right in Hollywood, Florida ... more less
- Reservation Options:
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- Also Known As:
- Marriott Hollywood Beach Hotel Hollywood
- Hollywood Marriott