We frequently stay in different hotels in Hollywood. This is the first time we stayed at the MARRIOT. We normally stay at the Westin Diplomat or the Crowne Plaza, all on Ocean Drive. I don't normally write reviews, but felt that our experience needed to be heard. The plus side is that the staff was amazing, and this extended to not only the desk staff, but even the maids, bartenders, beach and pool staff, valets, etc. There wasn't a person that worked for this hotel that didn't stop to say hello and ask us how they can help. We felt like we had personal relationships with some of the staff, they knew our names, and rectified any issues we had without question. All of the staff were friendly, but I have to give a shout out to desk agent Samuel and concierge room attendant Freddie, as they made us feel like royalty. Our flights back home were cancelled due to weather and the staff were able to give us rooms at reasonable rates for two extra nights. They offer water and champagne to guests at the desk, and had a great breakfast and afternoon snack menu in their concierge room at the top of the hotel. The staff in the concierge room were also amazing. One morning we arrived to the room after breakfast was over and they went our of their way to bring us hot coffee, fresh fruit, bagels, yogurt, etc. We've been to 5 star hotels before that didn't match this level of hospitality. The only bad comment I have about our stay was that the hotel had a group of over 200 foreign high school students at the hotel for a two night stay. During this time the hotel felt like a Motel-6. The hotel had no control over the group, and other guests services were almost unusable, including the elevators. I expect these group outings from lower quality hotel chains, and believe that MARRIOT lowered itself by allowing them to take over the property for the entire weekend. Our other 5 nights were on standard with many of the Marriots that we've stayed. The management at this hotel are doing "service" the right way. They just need to keep a closer eye on group outings and their impact on other guests. This is the only reason why we didn't rate our stay with 5 stars.
Long Island, NY
- Official Description (provided by the hotel):
- Welcome to the Hollywood Beach Marriott, a South Florida boutique hotel that is situated directly on the famed Hollywood Broadwalk and on the Atlantic Ocean. As the only Marriott hotel on the Broadwalk, and only five miles from Fort Lauderdale International Airport and eight miles from Port Everglades, this Hollywood Florida hotel that is on the beach is nestled away from the busy strip of tourist hotels near Fort Lauderdale, which captivates a true hometown, beach town experience for the best in accommodations. The Hollywood Broadwalk is rated as one of the best beach boardwalks by Travel + Leisure magazine and USA Today, offering almost three miles of strolling, biking, dining, and nightlife, all connecting to the hotel so you can walk to so many attractions. In walking distance, Florida action awaits you! Featuring 229 guest rooms lined with amazing water views, the Hollywood Beach Marriott also offers an indoor and outdoor restaurant to satisfy, plus a delightful beachfront pool and Jacuzzi for serenity. Casual and cool, we boast the perfect function space for your next beach Wedding, Mitzvah, or Corporate meeting. Whether on vacation or getting down to business, you can do it right in Hollywood, Florida ... more less
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- Also Known As:
- Marriott Hollywood Beach Hotel Hollywood
- Hollywood Marriott