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“Don't waste your money!!”

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Hollywood Beach Marriott
Ranked #6 of 69 Hotels in Hollywood
Certificate of Excellence
Boiling Springs, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't waste your money!!”
Reviewed November 4, 2013

I just want to start off by saying that I booked a king room and when I arrived, I was told that I would be receiving a room with double beds because they were sold out of king rooms. I was very angry and not once did the front desk clerk offer to try and switch me the following night when another guests checks out or any other solution. The lady who works at the coffee shop in the hotel is also very rude. I barely slept because either the room was too hot or too cold no matter how you adjusted the temperature. And worst of all when the air did come on, it sounded like a woodpecker was in my room. Maid Service only showed up ONCE in my 3 day stay and she was using my pants to clean the one day that I did walk in on her. She said she was using the pants to get the sand off the bed....well the bed she was dusting had not been touched by me so I question how sand got there in the first place?? The halls of the hotel smell horrible (like urine) and worst of all the people in the room next to us were smoking!!! If you have evening plans then go ahead and plan on leaving 30 minutes early to get out of their parking garage because it takes 15 minutes to try and get your room key to work to lift the gate and you eventually have to go get someone from the hotel to let you out....we were not the only guests complaining about the security gate at the hotel garage not working!! Oh and when we first arrived to the hotel, our towels were dirty....the hand towel in the bathroom had lipstick on it. If you spend 300+ a night for a hotel then you expect a lot more. This place is horrible....Don't waste your money!!! I would have been better off spending half the money on a non-branded hotel such as Sheldon, Neptune or Crystal Tower which all looked like decent places. I normally don't write reviews, but after my horrible experience here, I had to tell consumers to BEWARE!!!! The only nice thing I can say about the hotel is that the location is wonderful and the food at their restaurant is outstanding.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ruth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (406)
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Sherborn, Massachusetts
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 2, 2013

We stayed here this month and what a treat it was. From the moment we walked through the door we felt nothing but welcomed. The front desk staff were so pleasant as was ever other staff member in this hotel.
The room was a good size and very comfortable. It even has a balcony that faces the ocean. The boardwalk and the beach are right outside the hotel.
Now the food at Latitudes. AMAZIMG!!!!! Everything we had was outstanding. For breakfast you have to try the crispy french toast with fresh fruit. It was so good I had to have it more than one time.
I just love this hotel and can't wait to go back.

Room Tip: All rooms have an ocean view but the ones with the loser number (example 501 502) will be closer to...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barryfan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boynton beach fl usa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2013

Wonderful place to stay. The view is breathtaking. The Boardwalk is exciting. Loved watching the people enjoying themselves. Every hotel employee was very helpful. The room was comfortable and clean. Food in the restaurants was good and served nicely. We would go back. Thanks for a wonderful weekend.

Room Tip: request ocean view
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jundiaí, Sao Paulo, Brazil
Level 6 Contributor
135 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 31, 2013 via mobile

It is in the middle of my customer, close of Weston , Fortlauderdale, Miami and the North, is a pleasure place with all advantages ! Good Food and beach! Free Wi-Fi. The gym saloon is not so good , must to replace the machinies!

Stayed October 2013, traveled on business
Helpful?
1 Thank Ivini G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 28, 2013

Look at my previous reviews. Now the spa is even closed. They will have a hard time competing with the new Margaritaville Hotel that is coming soon. Too bad for a prime property to decline soo fast. This was the only service and area that was above average at one time. One of their Massage Therapists was wonderful is now gone a year before this closing. They said that the area will be utilized for something else, what on the 2nd floor near other rooms could possibly be appropriate? It will probably be a gapping hole of nothingness which is typical for FLA bad decision making ways. This is a franchise Marriott that is tarnishing the brand big time!!!

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MABB26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottbeachfront, Manager at Hollywood Beach Marriott, responded to this review, October 30, 2013
Greetings and thanks for your note. Looks like you have stayed with us several times already and keep coming back, so thank you.
Our Spa area will be enhanced to offer yet even more amenities here. We are also looking forward to enhancing many other areas in the hotel to make our guests even happier, as you can see from all of our wonderful reviews.
There are 2 spas in our area that offer delightful services for all our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
Level 6 Contributor
123 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 25, 2013

We stayed here for a conference with a group of 50. The rooms are quite large with 2 Queen size beds. We stayed on the 9th floor and had a great view of the ocean, hollywood beach and the canal. Each room has a small balcony. The great value of this hotel is the proximity of the beach: you are really on the beach without a busy road. The hotel has a great outside terrace for drinks or meals. The quality of the breakfast buffet is excellent: really fresh scrambled eggs rather than the dried out muck we unfortunately find in many hotels. The staff is really friendly and helpful so you actually find yourself in holiday mood. Only negatives: the internet connection kept breaking down and the air conditioning system is somewhat old and noisy. But the positives most certainly outweigh these minor glitches. Great place!

Room Tip: Get a room at a high floor so you can enjoy the really great view. We had room 924 which is somewhat...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peterp_belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camden NSW Australia
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 25, 2013 via mobile

We stayed just one night after a long flight from Australia, before transferring to a cruise out of Port Everglades.
We found our room very large and comfortable, with a spectacular view out over the palmtree-lined beach.
Staff were very friendly and helpful, answering all our requests, including a late check-out.
Would recommend this hotel.

Stayed October 2013, traveled as a couple
Helpful?
Thank 2013Dianne06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hollywood Beach Marriott

Property: Hollywood Beach Marriott
Address: 2501 North Ocean Drive, Hollywood, FL 33019-3604
Phone Number:
Location: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hollywood
#4 Business Hotel in Hollywood
#5 On the Beach Hotel in Hollywood
#10 Romantic Hotel in Hollywood
#11 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hollywood Beach Marriott 4*
Number of rooms: 229
Official Description (provided by the hotel):
Welcome to the Hollywood Beach Marriott, a South Florida boutique hotel that is situated directly on the famed Hollywood Broadwalk and on the Atlantic Ocean. As the only Marriott hotel on the Broadwalk, and only five miles from Fort Lauderdale International Airport and eight miles from Port Everglades, this Hollywood Florida hotel that is on the beach is nestled away from the busy strip of tourist hotels near Fort Lauderdale, which captivates a true hometown, beach town experience for the best in accommodations. The Hollywood Broadwalk is rated as one of the best beach boardwalks by Travel + Leisure magazine and USA Today, offering almost three miles of strolling, biking, dining, and nightlife, all connecting to the hotel so you can walk to so many attractions. In walking distance, Florida action awaits you! Featuring 229 guest rooms lined with amazing water views, the Hollywood Beach Marriott also offers an indoor and outdoor restaurant to satisfy, plus a delightful beachfront pool and Jacuzzi for serenity. Casual and cool, we boast the perfect function space for your next beach Wedding, Mitzvah, or Corporate meeting. Whether on vacation or getting down to business, you can do it right in Hollywood, Florida ... more   less 
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Also Known As:
Marriott Hollywood Beach Hotel Hollywood
Hollywood Marriott

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