The hotel itself was really nice. It is extremely clean, kept up very well. I find the website to be very misleading, as it makes it sound like the restaurant on site has a full menu, when all it serves is burgers and bagged chips. We were very tired from traveling all day on airlines, and we had to leave the hotel to find somewhere for dinner. We were supposed to get free drinks from the bar as we were part of the Snooze and Cruise package, and when I went to the front desk to get the coupons, it was like this big deal, had to show my room number again, and I had to go through that for all eight people to get their drink coupons! I made my reservations well over a year in advance for eight people! The shuttle experience was just awful! We were told we had to sign up right away when we got there, which we did. The hotel was so full, and so many ships were going out. The lady at the desk told me she would call out our names, and the name of our ship. She did niether, as I stood next to her waiting to hear our names. A bus shows up, people start getting on, and I wait. Soon the bus is almost full, and I said to her, what is the bus for? She says "The Freedom" which was our ship! She never called out anything, and if I hadn't asked,we would have missed it. Very disorganized,very upsetting!
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- Also Known As:
- Comfort Inn Airport / Cruise Port South Hotel Hollywood
- Comfort Inn Hollywood
- Hollywood Comfort Inn