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“Good stay for good price !” 5 of 5 stars
Review of Quality Inn & Suites Airport / Cruise Port South

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Quality Inn & Suites Airport / Cruise Port South
Ranked #43 of 69 Hotels in Hollywood
Florence, Colorado
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good stay for good price !”
5 of 5 stars Reviewed November 5, 2012

Nice hotel, very accomodating, wonderful staff, clean rooms. a good bargain for the money. We booked out room several weeks in advance and were very happy with what we got, even thought the place was packed with cruise customers and people in for the local boat show. All the staff was very friendly and helpful. Highly recommend this for the price.

Room Tip: Staff was very accomodating, just needed to tell them what we needed and everything was great.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jmwsmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, November 9, 2012
Dear jmwsmw,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for the review posted on Trip Advisor. I am delighted to read that you found the staff so accommodating and wonderful. Every day I witness them going above and beyond providing the best customer service Florida has to offer. I am equally happy to read that you found us a great value. I will be sure to share your kind words with all our team members. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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981 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
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English first
Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 4, 2012

For $149 we expected more from this hotel in the way of current updates, appearance of room and breakfast served. The photos on the internet are not a good representation of the quality of this hotel. Staff was friendly but definitely lacked in their appearance and sharpness of their uniforms. Really the only benefit to staying at this hotel is the free transportation to/from the airport/cruise ports but I would rather stay at a nicer/more up to date hotel and pay for my transfers. Lesson learned! Do yourself a favor and stay somewhere else. The floors in the room are dirty, cigarette burns on the bedspread and the “free” breakfast, well let’s just say there is a reason it is free. Not worth eating. Go to McDonald’s next door to the hotel! The only positive thing I can say about staying here is that the KSA transportation rep was awesome!

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank ThisTabs4U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, November 9, 2012
Dear ThisTabs4U,

Thank you for taking time out of your busy day to leave us a candid review of Comfort Inn Ft. Lauderdale Airport/Cruise Port South. I am very surprised by your comments about our room and breakfast. I apologize if you had any housekeeping issues. If this was reported to our front desk we would have been happy to correct the issue by sending a housekeeper or a room change. In contrast, I am very happy to read that you found the staff to be friendly and the shuttles services to be a great value. Thank you again and we hope you will give us another chance the next time you travel to Ft. Lauderdale, Florida.

Sincerely,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 2, 2012

Carol was friendly, courteous and as it was our first stay went out of her way to help us including going to the snack bar to place our order and have it delivered. This act of kindness was definitely not part of her job description. She also introduced us to the property general manager.

Room Tip: 1st floor is mure conveniebt for luggage etc. even though there is an elevator available
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Edward P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, November 3, 2012
Dear Edward P,

Thank you for your recent review of Comfort Inn Ft. Lauderdale Airport/Cruise Port South on Trip Advisor. We appreciate you taking the time out of your busy schedule to let us know about your stay. I am delighted to read that one of our team members Carol made such a great impression that you felt the need to post a review for everyone to read. I will be sure to share your kind words with her. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southeast, Michigan
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 1, 2012

We stayed at this Comfort Inn prior to our recent cruise. The airport shuttle service was prompt and efficient. Hurricane Sandy was offshore during our stay, so things were understandably far from normal. The electricity went out for an hour or two while we were there, but that was obviously not the fault of the hotel. There were lots of stores and restaurants close by and we did walk to several of them. (In the wind and rain!) The room entrances were outside rather than from an interior corridor. The beds were comfortable, the wifi worked great, and the rooms were actually quite nice. Breakfast had of a wide variety of items to choose from. Overall, this was a nice property and I would stay here again.

Stayed October 2012, traveled with family
Helpful?
Thank Linda_in_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, November 3, 2012
Dear Linda_in_MI,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for the review posted on Trip Advisor. I am delighted to read that a fellow Michigander was able to enjoy all the free amenities we offer at our hotel and take refuge from hurricane Sandy. South Florida was very lucky to only get a small part of hurricane Sandy. Thank you for being a valued guest and we look forward to your next visit to Ft. Lauderdale.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed October 30, 2012

I hate to say it but this place is worn and in desperate need of upgrading. The carpet was really bad.....dirty. The bedding ......oh geez, the whole place was not good. I think the owners have sucked the life out of this facility. Owners, please spend some money on this place rather than just filling your pockets. Cruise travel companies use this place for their customers, why I do not know.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Janice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, November 3, 2012
Dear Janice K,

Thank you for taking time out of your busy day to leave us a candid review of Comfort Inn Ft. Lauderdale Airport/Cruise Port South. You have my sincere apology that the room did not meet your standards. Was the issue you faced with the room reported to the front desk? If so, we would have been happy to move you to another room. Guest feedback is important because it shows us areas where we are doing well and areas where we could improve. If you would like to discuss the matter in more detail my email is provided below. Thank you again and we hope you will give us another chance the next time you travel to Ft. Lauderdale, Florida.

Sincerely,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beloit, Wisconsin
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 24, 2012

Hotel staff was good, told us how to get to different areas of Hollywood and got us some cheaper taxi rides. Did not relize rooms were from the outside where you actually don't walk in a hotel, this reminds me more of a motel. Rooms were ok. We had 5 people in the room with an roll away, the only downfall to this there is hardly any room left when unfolded. Lots of stores nearby to check out and fast food resturants right next to property. If have to would stay again but would check for an actuall indoor hotel first.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Ruby1218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, October 25, 2012
Dear Ruby1218,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for writing a review posted on Trip Advisor. I am very happy to read that you found all the staff to be very friendly and helpful. I am equally delighted to read that you enjoyed the area and were able to do some shopping. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlantic City, New Jersey
Level Contributor
3 reviews
4 of 5 stars Reviewed October 22, 2012

Although the pool needs to be cleaned & skimmed more frequently, overall the accomodations were adequate. The rooms could use some updating and sprucing up. Our shuttle reservations were mixed up from the port back to the Inn. We did go over the reservations thoroughly with the gentlemen prior to our departure before our cruise, but we still had to wait for a second shuttle to pick up the remainder of our group. The desk staff were efficient and friendly. Henry the bell hop was awesome. He was efficient and tended to our every needs. He obviously enjoys his job. He is a true asset to the Inn. Shopping close by is a plus, too. Much of what we needed could be found within walking distance. We did not use the fitness center or restaurant. Air conditioning was fine.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, October 25, 2012
Dear CindySab,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for the review posted on Trip Advisor. I am very happy to read that you found the location to be great and the staff to be very helpful. It was a pleasure meeting all your group members and having you stay at our hotel. I will make sure to pass along all your kind words to the team members. Thank you again for the review and we look forward to your groups next visit.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Airport / Cruise Port South

Property: Quality Inn & Suites Airport / Cruise Port South
Address: 2520 Stirling Rd, Hollywood, FL 33020-1122 (Formerly Comfort Inn Airport / Cruise Port South)
Phone Number:
Location: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 69 Hotels in Hollywood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Airport / Cruise Port South 2.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Comfort Inn Airport / Cruise Port South Hotel Hollywood
Comfort Inn Hollywood
Hollywood Comfort Inn

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