I have been staying at the Comfort Inn Airport/Cruise Port South for years, mostly for business and a few times with my wife after a cruise and have always had a good experience but Sue at the front desk just exceeded my expectations. After conducting business this week (April 2012) in Miami I caught the tri-rail to FLL and tried to call for the shuttle to transport me to the hotel for nearly two hours with no answer. Called Choice Hotels to see if there was a problem but they were no help, other then to confirm my online reservation. I had no choice but to take a taxi ($$$$) and check in. Arrived at the front desk, not hunting for bear, but hoping the place had not burned down. I informed Sue what had transpired and she immediately asked the price of the cab and deducted it from my bill, saying "We take care of our family" since she recognized my face. Ended up their phones had been knocked out and they where not able to receive any calls. It is rare in this age to be treated with such respect since I had not requested this compensation. The rest of my stay was wonderful and relaxing as usual, with a great breakfast. Since I enjoy the exercise, I usually walk to the BJ's and have discovered numerous restaurants within a three mile radius of the hotel. If you don't mind the cardio, I highly recommend it or take a taxi with a group staying at the hotel to Las Olas Blvd for a wonderful evening. Most of the guests are very friendly (cruisers) and you can usually meet them at the pool for a cocktail. Great staff, clean rooms, wonderful value and to be treated like a rock star will keep me coming back.
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- Also Known As:
- Comfort Inn Airport / Cruise Port South Hotel Hollywood
- Comfort Inn Hollywood
- Hollywood Comfort Inn