I chose to stay at this hotel, in spite of the "roach" situation that one guest experienced and wrote about here. I weighted my options and decided that I would give it a chance because it was still highly rated on TripAdvisor and other sites. I found this place to be a gem and well worth anyone's stay. My suite was clean, smelled fresh and the furniture was free of dust. I felt at home and my king size bed was soft and comfy. Here goes my pros and cons list:
1-It was such a peaceful place to be. Extremely quiet and I could hear the ocean waves outside my door, especially at night.
2-Bernadette was so awesome, very friendly and accommodating. In fact, she was the first person I spoke with over the phone when I completed my reservations and she told me she would be working the day of my check-in. She explained up front what was amenities or features were not working (see con's list) and we both made a compromised. I found her initial straight-forwardness honest; therefore I knew this hotel had integrity.
3-I liked their continental breakfast because the fruits were fresh and everything was clean and organized
4-I was really impressed with their laundry facility and it came in useful. In fact, the washer and dryer were both $1.00 each and they provided complimentary laundry detergent of different varieties, as well as dryer sheets...who does that?...I was impressed! and believe me, I've traveled around the world to know what I am talking about
1-As explained to me beforehand, there was a technical issue with the cable/internet. My cable worked well in the living room of my king size suite, but not so great in the bedroom. I was ok with that because I wanted to spend more time on the beach anyway just to find tranquility because I had an ocean front suite. I really never even watched TV to be honest.
2-The internet was not working in my room specifically, as explained to me beforehand, but it gave me the perfect opportunity to sit at pool side or in the court yard to enjoy the cool breeze and use the wifi there.
3-Both bathrooms in my suite were tiny, but the other rooms within my suite were spacious and made up for that.
4-There were no telephones in my suite at all and I wanted to call the front desk for an iron and ironing board, but luckily I saw Bernadette outside and I asked her for one.
- Official Description (provided by the hotel):
- True relaxation begins when you arrive at the Neptune Hollywood Beach Hotel. Full of sunshine, warmth and delight and that's just our customer service, get away from the distractions of life and immerse yourself in comfort and style in one of our 29 stylish suites. With ample room to relax or dine in, our layout includes an air conditioned spacious contemporary suite with a dining room table for four, comfortable sleeper sofa, LED TV with over 100 channels for easy entertainment plus a complete kitchen with all amenities including a full-size refrigerator, microwave, stove and more.Enchanting serene views that will be remembered for a lifetime await you as you look out your ocean view room to the sandy beach and the vibrant blue Atlantic Ocean.Savor your downtime and decompress on a comfortable pillow top mattress under crisp linens and get a peaceful rest as you lay your head on our comfy pillows. Enjoy the ocean breeze as you lie on one of our lounge chairs, sun bathe poolside or catch up on the book you have been meaning to finish, and then take a dip in the pristine swimming pool to cool off from the Florida sunshine.Centrally located between Miami and Fort Lauderdale; the attractions, dining and entertainment options are unlimited and the Neptune Hollywood Beach Hotel is just minutes away from all of them. ... more less
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- Also Known As:
- Neptune Hollywood Beach Club Hotel Hollywood