I had verbal and email confirmation for my reservation from, Hugh, the owner 2 days before my arrival date. Later than 10 PM on the night of my late arrival an email was sent to me saying my room was not available. I called and Hugh said a guest stayed an extra day so my room was taken. If this was true, then why did he wait till 10 PM to make contact when check out is 11 AM and the information would be know?
It was spring break weekend and it took 3 people 45 minutes on the phone at midnight to find another room at cost of 50% more. See my glowing review of the Marriott on Hollywood beach!
This was not a low paid flunky making a decision; this was the owner that left me on the street at midnight on a spring break weekend.
Look at my past reviews, I’m a positive easy to please traveler. The Villa Sinclair failed me.
Oh, he did offer me a 50% discount on a nights stay in the future. The odds are zero I will “attempt” to stay again.
- Official Description (provided by the hotel):
- Rated 3 Diamonds AAA,3.5 Emeralds SSHVW, SEH, HBBA & first & Only BBB A+ Rated Hotel Rating since 2005 in Hollywood Beach Florida. Villa Sinclair offers oversized Studios, 1 & 2 Bedroom Beach suites very well appointed all with Full equipped Kitchen, full Bath, 32" Flat Screen TV-DVD-CD-IPod-IPhone Docking-Phone-Fax-Fast Internet. Rates include a lot of free goodies like complimentary welcome pineapple, chocolates on the bed, sun cream lotion, Beach towels, Beach chairs Cooler, Coffee, Tea, Creamer, Coconut Shampoo & conditioner & Soap, Candles, 200 FREE cable Channels, 40 FREE Dvds movies in suite, 2000 to exchange, 10 FREE Cds to listen to & 1 Hour per day/suite detailed FREE Daily Maid Service. 100 Feet from the Beach & Boardwalk, Property features 6,000SQF of Tropical Lounge, Hot tub, Sauna, 2 Outside Showers, 5 BBQs, 2 fire places, 2 Hammocks, 5 Beachside Cabanas, Outside Bathroom & Sundeck, a covered IPad Cafe Beach Lounge with FREE WIFI, IPad Rental, Espresso, Cappuccino, Teas, Bar d'Eaux, Soft Bar, with 50" Flat Screen TV Outside with cable & Netflix, 6 feet Wide Movie screen with Projector, Bicycles Rental, Free Beach toys for the kids, Laundry with washer, dryer & Iron & Iron board, VIP City wide Parking Pass or VIP Reserved Parking on Property & Property owner on site almost 24/7 to respond to all guests needs. ... more less
- Reservation Options:
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- Also Known As:
- Villa Sinclair Beach Suites And Spa
- Villa Sinclair Beach Hotel Hollywood