We recently had a room booked at the Hyatt across the street and we pre-paid for the advance rate. When we arrived we were informed they overbooked and told us a room was waiting for us at the Hampton Inn & Suites. I wasn't a very happy person. Well, I am glad we did because the staff at this hotel is excellent. It was 11:00 PM when we arrived and we were tired and still had to return our rental car at the airport. The front desk clerk, Kyron Burnette checked us in and went out of his way to make sure we were comfortable. I was not happy when I arrived to say the least. Kryon went out of his way to make sure we were satisfied. He was so patient with us even though I was difficult at first. He is a true asset to this hotel. There was so much going on that night with the phone ringing, requests from hotel guests and people walking in and requesting rooms. He handled every situation with professionalism and grace. He was so personable and accomodating with every request. If I am ever in the Fort Lauderdale area I will make sure I reserve my room at this Hampton Inn. I will also recommend it to everyone that is traveling here. It has exceptional customer service, very nice rooms, great location and nice breakfast. I hope to see Mr. Burnette in a management position because he has the natural talent and skill set to be highly effective and successful.
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- Also Known As:
- Hampton Inn & Suites Ft. Lauderdale-Airport Hotel Hollywood
- Hampton Inn And Suites Ft. Lauderdale-Airport
- Hampton Inn Ft Lauderdale Airport
- Hampton Inn Hollywood
- Hollywood Hampton Inn