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“Ms.”

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Crowne Plaza Hollywood Beach
Ranked #5 of 71 Hotels in Hollywood
Certificate of Excellence
Lawrenceville, Georgia
1 review
“Ms.”
Reviewed October 9, 2010

My five year old daughter and I spent three nights at this hotel at the end of July. The room was nice. The decor was modern and updated. There was a mini-kitchen with a microwave, small refrigerator, sink and cabinet space to store groceries. We didn't have a rental car and were able to walk to the nearby Walmart, which was probably about a mile away, to get snacks and breakfast items. The staff was friendly. We both enjoyed the infinity pool. The beach was across the street. The street is busy but easy to cross in the crosswalk. There is a trolley that stops right in front of the hotel that is $1 per ride. The only thing that would have improved the stay would have been complimentary wi-fi in the room rather than just the common areas. When my daughter was sleeping, it would have been nice to be able to do research to plan our itinerary for the day. We enjoyed our visit to the hotel and would stay there again.

  • Stayed July 2010, traveled with family
    • Value
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Helpful?
Thank SavannahGirl17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Director of Sales at Crowne Plaza Hollywood Beach, responded to this review, October 29, 2010
Dear savannahgirl17,

We are SO glad to hear that you and your daughter had a nice time with us recently and that you were able to enjoy the pool and the beach. While we don't offer wi-fi in the rooms, we do offer complimentary wired high speed internet access in our guest rooms and will be happy to help you connect that on your next stay with us.

Enjoy your beautiful town of Savannah and when you are looking for another escape from home, we hope you consider the Crowne Plaza Hollywood Beach!

Misty P.
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Katy Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 8, 2010

This was a very nice hotel especially for the location and the price. The beach was right across the street from the hotel and close to many restaurants and bars. Great pool area where you can watch the speed boats and the bridge rise and close.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank caymantraveler04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Director of Sales at Crowne Plaza Hollywood Beach, responded to this review, October 29, 2010
Dear caymantraveler04,

The news in the Houston area must be spreading about our hotel and thank you for noting your positive comments about your recent stay with us. Please continue to tell your friends about us and we look forward to seeing you again in the near future!

Misty P.
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Brussels, Belgium
Level 5 Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 2, 2010

This hotel is somewhere between a upscale Holiday Inn and downscale Crowne Plaza.

Whats good : Big rooms , very nice view if you have a corner room towards ocean, furniture, equipment, everything in working order.

Whats neutral: staff, housekeeping (done quite hastly, alway clean for important things like bed and bathroom, but for the rest ....., and attention to details missing)

Whats not so good: Air conditionning (working good, but old style, thus noisy and sending freezing air right onto you). Restaurant and Bar. They are allegedly two of each, but one of each is the poolside extension of the main one, so basically, only one . Restaurant serves very good food, but this,is overshadowed by the bar location, right in the middle of the restaurant. Talking about the "Bar" : it is located around a corner into the restaurant, separated by a small wall, with only 5 or so bar chairs available. So definitely not a cosy bar when you can sit and relax at a table, and quickly full ! Redesign strongly suggested here !

  • Stayed September 2010, traveled on business
    • Value
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Helpful?
Thank gt2638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Director of Sales at Crowne Plaza Hollywood Beach, responded to this review, October 29, 2010
Dear gt2638,

I appreciate you taking the time to share your recent experience at our hotel on TripAdvisor and am glad to hear that you enjoyed our sleeping rooms and view of the Intracoastal Waterway. Of course, the other comments made have been forwarded to the appropriate managers so that we can address each and every one of them. I'm not sure if you had a chance to visit our Lava Tiki Bar, located on the Intracoastal Waterway but this may be a nice option for you on your next visit where you can enjoy the same great food as in the restaurant with a very nice and relaxing ambiance.

Look forward to seeing you again,

Misty P.
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Madison, Wisconsin
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 30, 2010

I stayed at the Crowne Plaza on a recent business trip and found that while the room was nice, there were several irritations that added up to be not being totally happy.
The clock in my room was set incorrectly, making me miss meeting times with colleagues - should be checked regularly by housekeeping staff. There was no bottled water available in the hotel, except for the very expensive stuff from room service - I had to walk to a sketchy 7-11 late at night on the night I arrived for water. Hallway noise was a problem and I was awakened several times in the night by staff going about their business - 4am, delivering papers, etc. I ordered room service and they brought it (mediocre) but forgot silverware, so left the plate to retreive silverware - for 10 minutes, while my meal got cold. Not even an apology.

If you're going there - enjoy the comfortable room and free high-speed, trolly stop right out front...but, don't expect the details to be taken care of making your visit as comfortable as you'd expect from a hotel of this quality.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank TravelSnob19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Director of Sales at Crowne Plaza Hollywood Beach, responded to this review, October 29, 2010
Dear Travelsnob19,

Thank you for taking the time to post about your recent stay with us and I have forwarded your comments to our executive team so that all of these can be addressed. I apologize for the noise in the hallways and your experience with our room service; of course this does not reflect our standard of service and we hope that you will give us another try on your future business trips.

Misty P.
Director of Sales & Marketing
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Laurel, Maryland
Level 1 Contributor
3 reviews
Reviewed September 30, 2010

Returned for our fall visit and brought 4 other family couples for long weekend. Just what we expected, great time with friendly and helpful staff! We decided at the last minute to arrange a business lunch and Marty & Jeff quickly assisted and pulled it off without a hitch,, we never had to get out of pool or make a single call! The Lava Tiki bar staff was in top form - it was great to see the gang!

Got out before the weather hit, if they could only control that.....
special thanks to everyone from Valet to Housekeeping - great job!

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank terpbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Director of Sales at Crowne Plaza Hollywood Beach, responded to this review, October 11, 2010
Dear terpbb,

We love it when repeat guests come back and stay with us and can count on a nice relaxing "home away from home"! And our outstanding team members are what helps us stand out from the competition and am so glad that Marty and Jeff and the Tiki Bar gang were there to help make your stay more enjoyable.
We look forward to seeing you again soon!

Misty P.
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bryan, Texas
1 review
Reviewed September 30, 2010

Our stay at the Crowne Plaza Hollywood Beach hotel was wonderful. Our room was clean and met our needs. The pool area is very relaxing and has a beautiful view. The staff was very helpful and willing to meet our requests. We were allowed to check-in about one hour early and check-out late so we could attend church before leaving for the airport. We would highly recommend this hotel for the value and friendliness of the staff.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank dgreensage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Director of Sales at Crowne Plaza Hollywood Beach, responded to this review, October 11, 2010
Dear dgreensage,

We appreciate you sharing your great experience with others and hope that you let all of your friends in Texas know we are the place to stay in South Florida.
Look forward to seeing you again for a future stay!

Misty P.
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2010

I was able to stay here last weekend (Fri-Sat night) during my recent trip to south Florida, and due to planning a last minute trip decided to bid on a room through a travel website. After bidding on a four star hotel in the Hollywood Beach area I ended up getting the Crowne Plaza.

My impressions were mixed. The hotel is generally clean and most of the staff were friendly. The rooms were clean and offered a mini fridge and a small wet bar, which was nice. The rooms also offered decent square footage and were generally consistant with decor in a three to four star hotel. Complimentary internet was provided in the room and was a nice touch.

As a guest you have two choices for parking, self parking at $15 or valet at $18, plus tax. I have not had many good experiences with valet and due to my frequent coming and going decided to opt for the self park. Unfortunately the parking lot requires you to walk from around the side of the hotel and the spots are hard to come by at night. While other hotels in the area also charge, such as the Westin Diplomat, there is a garage and a walkway that is well lit, secure, and dry with plenty of spots.

A second issue that seemed to stick out was an overall lack of attention to detail that is often found at some of the nicer hotel properties. While most of the staff was polite, there were some issues that I found to be somewhat annoying that could have been solved with a higher attention to detail. Within my room, there were two lamps that had bulbs that were completely burned out. No kidding, not unplugged, but the fillement was literally toasted and the bulb was bad. Also of the two clocks in the room both were significantly off. Both of these issues are often attended to at finer hotels, and even by my impression at chains such as Hampton and Hyatt Place. This would just take a few seconds by the housekeeping during the cleaning and would make a much better overall impression for the hotel.

The pool was also nice, but again not quite on the same level as the Westin down the road.

Final downside is the hotel's policy regarding a credit card authorization. They place a hold of $50 per day on your card regardless if you use extra hotel amenities or not, and if you prefer to travel with a bank card, this can be held from your account for 10 or so days depending on your specific bank.

Overall not bad but not as good as previous stays in the same area at other properties, and would reccomend if there were not better choices in the area and if not for some of the small negative issues listed above.

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelfun4284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Director of Sales at Crowne Plaza Hollywood Beach, responded to this review, October 11, 2010
Dear travelfun4284,

Thanks for taking the time to share your recent experience at our hotel and appreciate your positive comments about our rooms and our service, which is one of the things that sets us apart from our competition. I only wish we had exceeded your expectations in all areas as it relates to our hotel. I have shared your comments with your Executive Team as our goal is to provide outstanding accommodations with attention to the small details being the most important. We do hope that you will consider staying with us again on your next visit to South Florida.

Misty P.
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hollywood Beach

Property: Crowne Plaza Hollywood Beach
Address: 4000 South Ocean Drive, Hollywood, FL 33019-3010
Phone Number:
Location: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Hollywood
#4 On the Beach Hotel in Hollywood
#9 Business Hotel in Hollywood
#14 Family Hotel in Hollywood
#15 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Number of rooms: 311
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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Also Known As:
Crowne Plaza Hollywood Beach Hotel Hollywood
Hollywood Crowne Plaza

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