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“Good hotel”

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Crowne Plaza Hollywood Beach
Ranked #7 of 69 Hotels in Hollywood
Certificate of Excellence
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good hotel”
Reviewed May 24, 2014

Great room, great staff, perfect location, not so much traffic, good beach, great pool area. Parking price and the breakfast was a little expensive. If you do not want accommodation in Miami downtown or south beach, I would recommend this hotel.

Room Tip: Self parking price 16usd
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sinan75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review, May 28, 2014
Dear Sinan75,
Thank you for taking the time to share your pleased experience with us. Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,368 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (408)
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Orlando, Florida
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 18, 2014

Not impressed. The hotel is not on the beach, the pool faces the intracoastal and some condominiums. Our rooms are on the 6th and 7th floor. Spacious and with a balcony and the bathroom has been renovated. The hall and general appearance are ok. The staff is friendly but I would not stay here again. This does not look like a four star hotel.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cf54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review, May 19, 2014
Dear cf54,
We truly appreciate you taking the time to share this feedback with us. We hope to have the opportunity of welcoming you back to our hotel in the near future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kodaikanal, India
Level Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 15, 2014

Breathtaking views, happy staff, great service, several restaurant options, a stone's throw away from a clean beach, do I need to say anymore! The staff I would like to commend are Jorge and Danilo right at the door, Jeff, Veronica, Leidi at the reception, Sugandhi in the restaurant, Gaelle at the Starbuck's, last but not the least, Ms Alvares who was most efficient with all our requests and helped set up an event in the waterfront pavilion. Our experiences here could not have been any pleasanter! Loved every minute here and would definitely return.
My only suggestion is that Alan at the front desk be better trained to exercise patience and consideration when dealing with international guests.

Room Tip: We were given a corner suite that gave us views of the beach and the intracoastal waters! Heaven!
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wingsnwheels86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review, May 19, 2014
Dear Wingsnwheels86,
Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay with us and appreciate all of the compliments on our staff services.Your feedback is very important to us and we will be sure to discuss these concerns with our management team for improvement.Thank you for your time and we hope to see you in Hollywood soon!
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 13, 2014

I was exhausted from flying in from California for work, and the welcoming, smiling, and accommodating service that Elizabeth Middleton provided me was PRICELESS! She not only made me feel welcome, but sensed my mood made me feel relaxed with her demeanor and actions. She served me a cup of chilled water, then even called me once I was in my room to say "Goodnight- get a good nights sleep- you deserve it!" A refreshing change from most hotels..... Stay here!

Room Tip: Corners are the best
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Oscar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review, May 14, 2014
Dear Oscar A,
Thank you for sharing this excellent review with us. We appreciate all of your compliments on our staff with the special mention of Elizabeth. She is a star member of our team and will be recognized with providing you such memorable service. We're looking forward to your future stay. See you soon!
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New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 13, 2014

I was traveling from the west coast of Florida and decided to stay at the Crowne Plaza in Hollywood beach, Florida. As I walked in the valet was rude and when I went to register at the front desk there was an argument going on between two guest and the agent. Apparently these two different parties had booked in advance for early check in and they were now waiting for four hours to get a room. They were tired and the staff couldn't care less. I had to wait 1.5 hours to get a dirty room. One of the guest asked to speak to a manager and he was just as bad if not worst than the two girls behind the check in counter. I cant believe these people have degrees in hospitality. I would like to know where they purchased them? The bathroom was disgusting. The shower tile was moldy, two lights were not working in the room, the microwave and refrigerator were dirty and had hand prints all over. the glasses were spotted, the electrical outlet was not working by my night stand, the alarm clock did not work, the floors and carpet were dirty, the bed was uncomfortable and the sheets were stained. I would never recommend this hotel to anyone, not even my worst enemy.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank micny227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review, May 14, 2014
Dear micny227,
Thank for taking the time to share your experience with us.
We appreciate all your feedback and apologize for the inconvenience you encountered during your stay. We will look into your concerns with our management team and take necessary actions to improve. We certainly hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2014

I stay at this hotel yearly (sometimes twice a year for Dolphins games etc). This hotel is excellent. The Elements Restaurant is okay. The food can be better,but it is not horrible. The price is high for the food offered and should be reduced by $2.00 for most iteams on the menu.
The Tiki bar can use a slightly better happy hour offering of beverages at a price of $1.00 less per drink. But, overall this is an excellent hotel and the first two mentions are so trivial that they almost don't count in my review. Room service and beds are great and valet guys (Count Dracula) is awesome. Good bunch of guys. Tip the people at the hotel and the service goes up as with any other hotel. Get to know the maid, bar staff etc... Grease the palm and service is A+++. Service is an A regardless but everyone likes a little extra...Afterall it is the service industry. Overall, you can not ask for a better place to stay and Scott Cutler is the man poolside! He gets you your drinks and food lightning fast with a great personality (all before the tip of course and even better when tipped). Total pleasure at the Crowne. Love that place!

Room Tip: Pick the end rooms. Great views.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank RO F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review, May 14, 2014
Dear RO F,
We appreciate you taking the time to share this review. We are pleased to know you enjoyed your stay with us and we greatly appreciate your compliments on our staff services. We look forward to seeing you soon for your next Dolphins game!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
97 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed May 10, 2014

Yes the Crowne Plaza overall was a good stay. Rooms were big and well appointed. Service from front desk was courteous and concierge was adequate. Pool are was nice though service from the bartenders can be more friendly and quick.

Beach is walking distance 5 minutes (public). The only complain I have is that the cleaning service was bad, i left my sheets on the floor with the intention to be changed and just to find that the maid just pick it up and make the bed again with the same old sheets. So I suggest to the manager talk to housekeeping about this as sheets tend to get dirty on beach area hotels very quick and needs to be changed maybe every 2 days.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GiancarloA330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review, May 12, 2014
Dear GIANCARLOSILVESTRI,
We appreciate you taking the time to share this review. We are pleased to know to know you enjoyed your stay with us and we greatly appreciate your compliments on our staff services.Your feedback is very important to us and we will be sure to discuss these concerns with our management team for improvement. We look forward to seeing you in the near future. Thank you again for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hollywood Beach

Property: Crowne Plaza Hollywood Beach
Address: 4000 South Ocean Drive, Hollywood, FL 33019-3010
Phone Number:
Location: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Hollywood
#6 On the Beach Hotel in Hollywood
#9 Business Hotel in Hollywood
#14 Family Hotel in Hollywood
#15 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Number of rooms: 311
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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Also Known As:
Crowne Plaza Hollywood Beach Hotel Hollywood
Hollywood Crowne Plaza

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