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“Good property, convenient as alternate/overflow for the Westin Diplomat” 4 of 5 bubbles
Review of Crowne Plaza Hollywood Beach

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Crowne Plaza Hollywood Beach
Ranked #11 of 66 Hotels in Hollywood
Henderson, Nevada
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Good property, convenient as alternate/overflow for the Westin Diplomat”
4 of 5 bubbles Reviewed July 22, 2013

I attended a meeting at the Westin Diplomat earlier this year, and was unable to get a room at the host hotel. This property was close (a short, two-block walk) and provided a nice, quiet room at a favorable rate.

The hotel restaurant serves good food and the service is prompt. Front desk, bell and valet staff are friendly and responsive.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mdwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 25, 2013
Dear mdwest,

Thank you for sharing your experience with us.
We are happy to know that you enjoyed your stay and found our hotel convenient for your trip. We truly appreciate all of your feedback and hope to be your host hotel the next time you are in Hollywood. Have a great summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,078 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (360)
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English first
Clearwater, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 22, 2013

I was disappointed in the overall value of this hotel stay, considering it was listed as a 4 star hotel. It cost $17 for me to self park for one night, there were only 2 bath towels & one coffee pack in the room, & the lobby & halls were hot compared to the other hotels I've stayed in during July in this area. My room entry card didn't work & even after I got a 2nd card, it took about 10 tries to unlock my room.

  • Stayed July 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank QueenSheb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 25, 2013
Dear QueenSheb,

We greatly appreciate you taking the time to share this review.
We apologize for the inconveniences you encountered during your stay with us. We hope housekeeping was able to replenish your supplies in a timely manner. Your comments will be reviewed with our management team and please be sure that the necessary action will be taken to improve our guests experience. Thank you again for your time and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed July 22, 2013

Overall the hotel was nice and the location near the beach was great. It is located across the street from the beach and there was a path to the public beach was less than a block away. Also all of the rooms had balconies. Unfortunately the front desk staff was not very friendly and an extended length of time elapsed from me walking to the counter until I was greeted by the staff. There were no other customers there but the staff was typing on computers. A simple "I'll be right with you" would have been appreciated. Finally, I would recommend valet parking. It is only $2 more per day than self parking and there is no close entrance to the hotel from the self parking. To exit the parking lot to get back to the hotel, there is no sidewalk and you have to walk in the exit lane where cars are exiting the parking lot which was not safe, especially with children.

Room Tip: All rooms have a balcony but many overlook parking lots. Ask where the location of your room is if y...
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank wilsonkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 25, 2013
Dear Wilsonkat,

Thank you for taking the time to share your experience with us.
We are happy to know that you did enjoy your vacation. We will review your feedback on our staff services with our team and ensure that this type of behavior does not occur in the future. We truly appreciate this review and look forward to welcoming you back to Hollywood soon. Have a great summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 19, 2013

Hotel is right on the Intracoastal Waterway. The room was clean and the air conditioner worked well kept the room cool. The people were nice and helpful. The breakfast was a little expensive along with the self parking. Pool was clean had a good time. 10 minute walk to the beach. We didn’t have any problems during our stay.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sherry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 22, 2013
Dear Sherry S,

Thank you so much for sharing this lovely review with us.
We are pleased to know that you enjoyed your vacation and hope to see you again in the near future. Have a wonderful summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed July 17, 2013 via mobile

we stayed here for one night before we went on our cruise. The hotel was beautiful. Parking fee$18. The beds were so soft and the soap was spa worthy.we had a balcony no view but okay with a few chairs. The pool sits right on the inter-coastal it was amazing walk in pool with beautiful palms and great surround..very slippery. I would have made this my new hotel of choice as we cruise 3 times a year but...the staff were SO rude unhelpful and not friendly. They rolled their eyes and turned their noses up at us. When I told them I needed extra water because there was a boil order and I wanted coffee in my room. I guess when you are paying for luxury you want to be made to feel wanted welcomed and appreciated

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank mommalisa1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 22, 2013
Dear mommalisa1976,

We truly appreciate your time in writing this review.
We are very pleased to know that you enjoyed our hotel and amenities. Our bath soap is a favorite amongst our guests. :)
On the other hand, we apologize for any service you received from our team members that were not satisfactory. We will certainly review your feedback with our team and ensure this does not occur in the future. Thank you again for sharing your experience with us and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, NY
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed July 17, 2013 via mobile

Stayed here for 3 nights for a business trip. Location and staff both at the front desk and tiki bar were top notch and very helpful. Room was not exception and not as clean as you might like but serviceable. Tiki bar was nice on the river. Pool area was plentiful. Overall value very good I thought.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patrick&Jennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 22, 2013
Dear Patrick & Jennifer,

Thank you for taking the time to share this review with us.
We are very pleased to know you enjoyed your vacation and look forward to welcoming you back to Hollywood real soon. Have a great summer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 16, 2013 via mobile

First of all c/in was very slow.we were checking in about 15 minutes,usual it takes 3-6minutes.our stay was not for a short time but no one cares about it in crown plaza Hollywood beach and I guess they don't assign rooms before arrival as it usual happens in another popular hotel chains.our room was noisy because of some kind of vent system under our balcony and also a garbage under it.its a "wonderful" view for a guest who's staying more than 5 nights,don't you think so??;)and of course it's "fantastic" to have connecting door in the room!i think housekeeping staff cleans the room depending on it's mood.overall it is not a 4* service!reception team smile more often;)

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Mistaluckious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 22, 2013
Dear Mistaluckious,

Thank you for sharing this review with us.
We greatly apologize for the inconveniences you encountered during you stay with us. Please be sure that these issues are not common in our hotel. We would really appreciate it if you would email us at sales@cphollywoodbeach.com to discuss this further. We look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hollywood Beach

Property: Crowne Plaza Hollywood Beach
Address: 4000 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hollywood
#8 On the Beach Hotel in Hollywood
#9 Business Hotel in Hollywood
#14 Family Hotel in Hollywood
#15 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Number of rooms: 311
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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Also Known As:
Crowne Plaza Hollywood Beach Hotel Hollywood
Hollywood Crowne Plaza

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