We have ridden Segways before and know it is an easy, fun way to see an area and have an activity kids and teens will love. We had 4 teens, 1 child, 1 adult. Our guide is very easy going, which was important with the teens who of course wanted to go fast and have fun. I stayed back with the 9 year old who was more cautious and he kept up with the boys. He had a smile on his face all the while, even when cautioning some of the more shall we say, less attentive teens. The boardwalk is clean and beautiful, and it was great to see it day one on the Segway so we knew what we wanted to do and see after that. It is busy though, so Segway early. The hands free Segway was interesting, preferred having the handle version but fun to try. I would rate service and friendliness of this operation a 5. As excursions go, it was very good, not take your breath away awesome which gets my 5 ranking, but worthwhile and hope you enjoy as much as we did.
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