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“Not too happy. I left my wedding ring in the room and it was not found” 2 of 5 stars
Review of Holiday Inn Miami West - Hialeah Gardens

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Holiday Inn Miami West - Hialeah Gardens
3.0 of 5 Hotel   |   7707 NW 103rd Street, Hialeah Gardens, FL 33016 (Formerly Howard Johnson Plaza Hotel - Miami Airport)   |  
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Ranked #1 of 1 Hotels in Hialeah Gardens
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1,331 reviews from our community

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Detroit, Michigan
2 reviews
5 of 5 stars Reviewed May 11, 2013

You order and the guy tells you 35 mins. Call back at an hour and 10 mins and the guy says the driver just got there and would be another 35 mins. When I finally got the food the garlic bread/rolls or whatever they were, were hard as a rock and no garlic on them and th steak and cheese subs didn't have any steak on them . It was just some kind of mystery meat that was not anything near steak. Major FAIL with Farina's fake pizzeria.

Room Tip: Don't Buy from Farina's unless you like to get ripped off.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank t m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert E, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review, May 23, 2013
t m--Thank you for taking the time to post your review on Trip Advisor. I appreciate the high marks that you gave us with our cleanliness and service survey. As far as your assessment of Farina’s Pizza, I agree. They are a Miami area restaurant that delivers to my hotel and I have no influence over them. I would prefer that you would have tried one of our delicious pizzas! Please give us a try the next time that you are with us.

Safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
1 review
3 of 5 stars Reviewed May 8, 2013

We love to stay in this hotel, but from last time to now is in bad shape, the carpets in the halls are so dirty, need to be replace now!, the door to our room was so filthy, I won't touch with my hands, needs paint now!, the bathtub has rust all over the base, come on, just a little paint will solve this problem. Our room smell to smoke (even that is a smoke free room), can you image, we both are allergic, today we are starting to feel better of our headache and allergy. This hotel is crying for a good maintenance, is a shame because we love to stay here, but not next time, I'm sorry.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Howard Johnson

Helpful?
Thank Estaban P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert E, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review, May 23, 2013
Estaban P--Thank you for taking the time to post your review of your recent stay. I am so sorry to hear about your experience regarding cleanliness and I apologize if it caused you any inconvenience. I have shared your comments with my housekeeping team and they are making sure best practices are in place so these issues do not surface again. Cleanliness is a top priority and we appreciate you letting us know what you experienced.

Thanks again and safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 5, 2013

Whatever you do....DO NOT order from farina pizzeria!!!!! Worst food u will ever have in your entire life! I walked into my room & the menu was on the floor & it sounded good so I decided to order (HUGE MISTAKE) garlic rolls had not one ounce of garlic, pasta had not sauce & meatballs were the size of dimes, pizza was completely dry & cold! Disgusting food DO NOT order!!!!

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kayla1490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo Na Postal Cod
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed April 29, 2013

The give a smoking room in the smoker level, with a terrible odor; the room carpet is dirty and impossible to place you feet on it, hair in the bathroom,etc. People at nigh talk aloud down the corridors. No security at all. It is impossible to park on Friday night as there is a disco in the lobby and get crowd at night.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service

Review collected in partnership with Howard Johnson

Helpful?
Thank Luis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert E, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review, May 2, 2013
Luis C-- I am sorry to hear that we did not meet your expectations during your stay at Howard Johnson Plaza Hotel. I appreciate the feedback and I value what my guests have to say regarding their experiences. I have shared your comments with the appropriate departments and we will address the items immediately.

Safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Miami West - Hialeah Gardens

Address: 7707 NW 103rd Street, Hialeah Gardens, FL 33016 (Formerly Howard Johnson Plaza Hotel - Miami Airport)
Phone Number:
Location: United States > Florida > Hialeah Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hialeah Gardens
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn Miami West - Hialeah Gardens 3*
Number of rooms: 263
Official Description (provided by the hotel):
Complimentary onsite parking and WiFi, outdoor pool and onsite dining are just a few of the many reasons people choose our hotel when planning a Miami vacation. ... more   less 
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Also Known As:
Howard Johnson Plaza Hotel Miami Airport
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens

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