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Holiday Inn Miami West - Hialeah Gardens
3.0 of 5 Hotel   |   7707 NW 103rd Street, Hialeah Gardens, FL 33016 (Formerly Howard Johnson Plaza Hotel - Miami Airport)   |  
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Ranked #1 of 1 Hotels in Hialeah Gardens
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1,332 reviews from our community

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Sao Paulo Na Postal Cod
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed April 29, 2013

The give a smoking room in the smoker level, with a terrible odor; the room carpet is dirty and impossible to place you feet on it, hair in the bathroom,etc. People at nigh talk aloud down the corridors. No security at all. It is impossible to park on Friday night as there is a disco in the lobby and get crowd at night.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service

Review collected in partnership with Howard Johnson

Helpful?
Thank Luis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert E, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review, May 2, 2013
Luis C-- I am sorry to hear that we did not meet your expectations during your stay at Howard Johnson Plaza Hotel. I appreciate the feedback and I value what my guests have to say regarding their experiences. I have shared your comments with the appropriate departments and we will address the items immediately.

Safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
4 of 5 stars Reviewed April 22, 2013

Jorge Luis Mendoza works in the banquet hall of this Hotel and I would like to recognize his hardwork and diligence as a worker.Throughtout the week I inteact with him bacause he helps with the set up of the the banquet hall for the church services. He always assures that all needed equipment is ready for service, On his part he assures that the lobby and other areas of the banquet hall are presentable. Jorge is a very diligent worker who goes beyond the dut of call. He is very outgoing and respectful to all church members, by this posting I would like to praise and recognize his work ethic.

Freddy.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank FREDDY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert E, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review, May 2, 2013
FREDDY M—Thank you for taking the time to post your review of the Howard Johnson Plaza Hotel. I agree that Jorge is a hard working and diligent team member! He assists in many departments but is focused on taking care of the large church functions. It is his attention to detail and positive guest interaction that earned Jorge “Employee of the Month” for March. I appreciate the recognition of his strong work ethic and consistent performance.
See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christ Church
1 review
4 of 5 stars Reviewed April 22, 2013

Staff was friendly and accommodating. Had made a request when I made my reservations for a fridge and microwave. Did not get a room with them but on request received prompt service. Thanks very much..

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Howard Johnson

Helpful?
Thank Eulaine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 19, 2013

Robert at the front desk was great! We have been in the same clothes for two days since the airlines lost our luggage and Robert saved the day- he offered us complimentary deodorant, razors, tooth brush and tooth paste, and combs! He was a lifesaver since we did not have any of these items. He was so friendly and welcoming and just made our hardship a lot easier to manage. Thank you, Robert!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Service
Helpful?
Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Miami West - Hialeah Gardens

Address: 7707 NW 103rd Street, Hialeah Gardens, FL 33016 (Formerly Howard Johnson Plaza Hotel - Miami Airport)
Phone Number:
Location: United States > Florida > Hialeah Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hialeah Gardens
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn Miami West - Hialeah Gardens 3*
Number of rooms: 263
Official Description (provided by the hotel):
Complimentary onsite parking and WiFi, outdoor pool and onsite dining are just a few of the many reasons people choose our hotel when planning a Miami vacation. ... more   less 
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Also Known As:
Howard Johnson Plaza Hotel Miami Airport
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens

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