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“Ok hotel, out of date facility”

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Ramada Hialeah/Miami Airport
Ranked #3 of 6 Hotels in Hialeah
New Jersey
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Ok hotel, out of date facility”
Reviewed February 7, 2014

I stayed 2 nights at this hotel. The staff were nice & pleasant, however the building, rooms, furniture, etc are in dire need of a refurbishment. The hotel appears to date to the 1960s and little has been done to update it to modern standards. The hallways were dark & had exposed piping running their length. The elevator was old and worn. The rooms were mostly clean, but the furniture and walls were banged up, carpet old and faded, and the balcony overlooking the pool was sealed off with solid windows, presumably out of fear of liability. The one bright spot was the pool area, which appeared to have been recently upgraded. It looked nice and had a pleasant cabana area with sofas, where you could chill out in the shade, read a book, etc However the pool is not heated, so it was freezing cold, even though the outside temps were in the 80s. The hotel had a sports bar, but it was closed for some reason & the regular restaurant was completely empty at what would be normal dinner time. The wi-fi was also weak and slow, especially during peak usage times. The location is good, next to a freeway, mall, restaurants, supermarket, etc. Until Ramada decides to upgrade this property to modern standards, it'll be trapped in an old budget motel-level standard.

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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armando H, General Manager at Ramada Hialeah/Miami Airport, responded to this review, February 10, 2014
Dear Guest

Thank you for your review. I'm happy to see that our staff was "nice & pleasant". We pride ourselves on delivering excellent to each and every guest we service. Thank you for your comments and we value your feedback.

Thank you for your business.

Armando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,685 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
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1 review
Reviewed February 3, 2014

This was the first leg of our trip and the first person who greeted us was Claudia at the desk. She was sweet, friendly and helpful. She had the greatest attitude. That was not the end of it. The woman who helped us store our luggage and the gentleman who signed us in were outstanding. This is how a hotel should be run. The manager should be proud of his staff. I would come back and I would recommend to friends and family

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pcaira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armando H, General Manager at Ramada Hialeah/Miami Airport, responded to this review, February 5, 2014
Dear Guest

Thank you for your review. I'm pleased to hear that Claudia was able to exceed your expectations during your recent stay with us. I will share your comments with her and recognize her for an Excellent job!

Our ultimate goal is to provide EXCELLENT service to each and every guest we serve.

Sincerely,

Armando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Hialeah/Miami Airport

Property: Ramada Hialeah/Miami Airport
Address: 1950 W 49th St, Hialeah, FL 33012-2983
Phone Number:
Location: United States > Florida > Hialeah
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Hialeah
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Hialeah/Miami Airport 3*
Number of rooms: 254
Official Description (provided by the hotel):
Located in the heart of South Florida's Shopper's Paradise, the Ramada Miami Airport North is within walking distance of many retail stores and restaurants.We are approximately 10 miles from the Miami International airport, away from the typical congestion and noise of an airport hotel. Free airport pickup and delivery is available from 6 am to 9 pm daily.Few Miami airport hotels offer a better location than the Ramada Airport North. ... more   less 
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Also Known As:
Ramada Inn Miami Airport North Hotel Hialeah
Ramada Inn Hialeah
Ramada Miami Airport North

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