The hotel in itself is fine. I generally really like Hampton Inn in Georgia and Florida. Went to the FL location for work with several colleagues. We've spent thousands of dollars here this week for rooms and conference room. The day clerk was wonderful, I asked her name and I believe it was Odiessa. The evening clerk however, Lanimar, was a horror. She was so dismissive, she went behind the wall at the front desk almost everytime we approached, and we would have to wait for her to return to even ask what we needed. We had to fly in two more colleagues who arrived at 1am and asked her for a luggage trolly. She told them, "they're all over the place, on different floors and so on, you'll just have to look around." Are you kidding me?! When I asked the morning person, I found out that the rude lady is actually a desk supervisor! Outraged. We've spent more than 10,000 dollars here this week easily and you can't find a luggage trolly? I won't be staying again. It was shocking, and I hate to say this because I actually prefer Hampton Inn, but it goes to show how one person can smudge your reputation. I will throw out there that everyone else was great, and if it wasn't for that one lady I would have rated highest possible. Hampton Inn, if you're reading this, I'm pretty sure about her name, she's a Caucasian woman with glasses that was working in the evenings. Thank you-
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- Also Known As:
- Hampton Inn Hallandale Beach/Aventura Hotel Hallandale
- Hallandale Hampton Inn