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“Great place BAD service !!”

Upper Deck Ale & Sports Grille
Certificate of Excellence
Price range: $6 - $19
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Dinner, Late Night, Lunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Hollywood, Florida
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great place BAD service !!”
Reviewed December 29, 2013 via mobile

I have been to this place many times ! Solid food for a bar , real solid food . The service on the other hand needs help last sunday I was here and waited 23minutes before a bartender even said hi , 23 minutes beforebi said something to one of the 4 behind the bar and even after that they still didnt care that I was a paying customer there to spend money and watch the game ! I odered fries n asked for an extra plate as they were falling of the plate on to a dirty bar and was giving the evil I .
These girls were cleary hung over n didnt want to be there talking about it .
If ur in the service industry your job is to serve not complain about working. The only bartender that has any kind of personality is Rachael n she only works in the evening from what ive seen . Just cuz its a sports bar dont mean ur customers want bad service ~ most are here on holiday n want a memorable time watching there home team. GET THIS RITE AND U HAVE A WINNER CUZ THE FOOD IS WORTH COMING BACK TO !

Helpful?
Thank Rocco T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 reviews from our community

Visitor rating
    66
    66
    20
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Orlando, Florida
Level Contributor
53 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“A sports bar with some class!”
Reviewed December 23, 2013

We enjoyed a nice dinner here. The place has a classier feel than your average sports bar. The service was very attentive and the menu was diverse. Not just typical sports bar food. For an appetizer, we shared the spinach dip. My girlfriend had fresh salad topped with grilled chicken and French onion soup. I had the steak salad. Everything was fresh and the steak was very tender. We will definitely be back.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank SCBADVR88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, Massachusetts
Level Contributor
25 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great Place for Dinner and a Game”
Reviewed December 22, 2013

I have been to Upper Deck several times before and the food has always been great. They have a wide range of choices from steak and seafood to pizza to tavern food favorites. I had the ribs this time and they were tender and tasty. The pizza is also a favorite when I get down there. Drink prices are reasonable and they always have specials and a happy hour too.

There are two areas: An outdoor bar and a more traditional indoor restaurant/bar section. Both have TV's all over the place and they carry just about any game you could want. The staff was very helpful in putting on the Bruins for me on this night. There also seem to be a good number of Montreal Canadiens fans who like to watch games there too.

When I get the chance to head to South Florida, this is always a place I enjoy visiting.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank BlueGold75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
472 reviews
361 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
“Great place for lunch”
Reviewed December 13, 2013

I have only been in for lunch, but found the food to be very good, the service very good and a nice sports bar atmosphere. I would recommend it to anyone that wants a sports bar type food. Drinks were excellent and they had a nice outdoor area. I don't know why, but this place seems to be overlooked somewhat, but its worth stopping by.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Wano16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
108 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Excellent food”
Reviewed September 8, 2013 via mobile

After being ignored by the 2 bartenders at the outside deck, I decided to go to the inside bar, where I found great service and an outstanding plate of Salmon and Shrimp (better than a nice seafood restaurant).

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fugitive54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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