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“Not perfect, but a good choice” 3 of 5 bubbles
Review of Hilton Garden Inn Gainesville

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Hilton Garden Inn Gainesville
Ranked #10 of 45 Hotels in Gainesville
Certificate of Excellence
Traverse City, MI
Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Not perfect, but a good choice”
3 of 5 bubbles Reviewed December 30, 2012

After staying at a number of other hotels along the I-75 corridor in Gainesville, we decided this year to try the HGI because of the in house dining facility. Unfortunately, diner dining service will not be available until February 2013. But desk clerk Miles suggested a Texas Roadhouse room delivery and that worked out fine.

The HGI is a bit dated and Miles indicated that a refurbishing program will start in the spring and should be completed by this time next year. All in all, this is the best place for one overnight we have found so far. Not perfect, and it will be better next time.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MITraveler307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 5, 2013
Thank you for your great feedback! I am glad we were able to make your stay an enjoyable one. We strive to have a professional and friendly team that focuses on every detail of our guests' experience. We appreciate your business and hope you continue to stay with us!

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn - Gainesville, FL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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609 reviews from our community

Traveler rating
    339
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    60
    28
    22
See reviews for
238
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
West Bloomfield, Michigan
1 review
5 of 5 bubbles Reviewed December 27, 2012

This hotel made my 9 day vacation enjoyable. It was clean, friendly, and very comfortable. One particular person that stands out at this hotel was Jessica. She always said hello and asked me how my day went, if everything was satisfactory in my hotel room, and if i needed anything. She always had a smile on her face and the way she interacted with other customers was very professional in the way she greeted them, whether it be when she answered the phone or if they were just walking by the service desk. I would stay at this hotel again in a heartbeat.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 5, 2013
Thank you for taking the time to let us know how we are doing! I appreciate the great feedback for the Hilton Garden Inn Gainesville, FL and have passed it along to our team. We continue to strive to make each and every stay great and are gracious for feedback to know when we have succeeded. I hope you continue to stay with us when you are in Gainesville in the future.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Florida
Level Contributor
5 reviews
5 of 5 bubbles Reviewed December 26, 2012

This hotel is operated by amazing, caring people. I was having a difficult experience which was the reason for my trip, but these people made the sun shine over the seven days i needed to be there. The rooms are clean, comfortable, reasonable, great internet access, and the people make you think you are home. Incredible place to stay! We wouldn't think of staying any place else now that we have experienced this hotel. Breakfast isn't free, but it is a full menu with freshly cooked food to your order. Give them a try. Sorry about rating the spa, I didn't use it, but couldn't remove the rating.

  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 5, 2013
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aiken, South Carolina
1 review
5 of 5 bubbles Reviewed December 25, 2012

We had a great 4 night stay at this hotel. The front desk and breakfast staff were top notch, very courteous and helpful! The hotel was immaculate and very comfortable. Our stay was perfect thanks to the friendly staff and their attention to every detail. Great hotel, great managers, great staff! I highly recommend staying at this hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JackJohn92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 5, 2013
Thank you for your great feedback! I am glad we were able to make your stay an enjoyable one. We strive to have a professional and friendly team that focuses on every detail of our guests' experience. We appreciate your business and hope you continue to stay with us!

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn - Gainesville, FL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 23, 2012 via mobile

We spent one night here and were very pleased with our hotel selection. The place was perfectly clean, the rooms are comfortable and in excellent condition. Our room was located in the 4th floor, so we experienced no noise.
The front desk personnel and breakfast area waitress were very helpful and corteous. I highly recommend this place.

Stayed December 2012, traveled with family
Helpful?
Thank Isabel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 5, 2013
Thank you for taking the time to let us know how we are doing! I appreciate the great feedback for the Hilton Garden Inn Gainesville, FL and have passed it along to our team. We continue to strive to make each and every stay great and are gracious for feedback to know when we have succeeded. I hope you continue to stay with us when you are in Gainesville in the future.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Level Contributor
113 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 20, 2012

In town for a funeral, quick and smooth service, close to good restaurants and bars in walking distance. One of the better Hilton garden Inns. The hotel was immaculate and I enjoyed the personable desk staff.

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Spamky17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, December 22, 2012
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merritt Island, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 27, 2012

I stayed here one night and received excellent service overall. The hotel was immaculate and I enjoyed the personable desk staff. Breakfast coupons were given to us, in addition to cookies, and breakfast was delicious. Great stay overall!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, December 22, 2012
Thank you for your great feedback! I am glad we were able to make your stay an enjoyable one. We strive to have a professional and friendly team that focuses on every detail of our guests' experience. We appreciate your business and hope you continue to stay with us!

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn - Gainesville, FL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Gainesville

Property: Hilton Garden Inn Gainesville
Address: 4075 SW 33rd Pl, Gainesville, FL 32608-2371
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Gainesville
#5 Family Hotel in Gainesville
#6 Business Hotel in Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Gainesville 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Hilton Garden Inn Gainesville Hotel Gainesville
Hilton Gainesville
Gainesville Hilton Garden Inn

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