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“Great service, great prices!”

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Holiday Inn Express Gainesville/I-75 SW
Ranked #22 of 44 Hotels in Gainesville
Sanford, Florida
2 reviews
“Great service, great prices!”
Reviewed August 10, 2012

Starting from the reservation service, e lady who attended me and my girlfriend was real nice and helpful. We stayed for a weekend, but it was a wonderful service. The room was clean, and every day we had clean sheets. It was a calming and relaxing experience, specially when much rest was needed.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sp0rkticus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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270 reviews from our community

Traveler rating
    84
    92
    45
    19
    30
See reviews for
99
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39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 24, 2012 via mobile

The service in this hotel is the worst that I have ever encountered. I stay all over for different things and have stayed here before. It WILL be my last!!! The manager should lose his job for his rudeness and being so unprofessional.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bucsfan911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammieVaughn, General Manager at Holiday Inn Express Gainesville/I-75 SW, responded to this review, July 27, 2012
Good Morning, I am sorry for the bad experience that you had at our hotel. We are bound by the IHG Employee Benefit Program rules that the proper documentation must be presented at check in to receive the employee rate. Upon arrival without the proper documentation, the best we could do is offer you the friends and family rate, which you found unacceptable and exercised your choice to stay at another property in Gainesville, which we hope you found to be a great experience. I would be happy to speak with you regarding this matter. I can be contacted at 352-376-0004.
Thank you,
Tammie Vaughn, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Gainesville hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 16, 2012

Came here to visit family in the area. Room.was clean but small, however it met our needs. Desk staff was exceptional and seemed genuinely happy to help. After waking up the first day. Our sink was full of ants. Troy W.was more than happy to rectify the situation and moved us to a poolside room. He was very apologetic and couldn't have been more helpful. My son was thrilled! No problems with second room. Breakfast was great. So many choices and well attended to. Thank you for a great stay and making us feel welcomed and important.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anotherhappymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceville, Illinois
Level Contributor
209 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 7, 2012

Place to stay..overall clean, rooms decorated nicely. The staff is friendly. I don't know about breakfast as we just got in our room. Cracker Barrell next door is handy. This is a good place to stay over night on your travels. My only complaint is the smell of cigarette smoke when you come in the hotel. I am an ex-smoker and don't mind the smell of smoke but stale old smoke is not a pleasant greeting.

Stayed July 2012, traveled with family
Helpful?
Thank jamiern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Georgia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 25, 2012

I usually stay at Holiday Inn's on my way to and from South Florida. This is possibly the worst I've experienced. Musty smell in room. TV only worked after swiveling set and plugging jack back in. Toilet kept running. Lifting the lid to the cistern revealed a thick layer of mold. Bathroom shower curtain reeked. If the wind is blowing across the garbage bin at the next door Cracker Barrel the smell is revolting. Stay away from this overpriced dump.

Stayed June 2012, traveled solo
Helpful?
1 Thank bardian68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Gainesville/I-75 SW, responded to this review, August 1, 2012
Dear bardian68,

Thank you for your recent stay with us and reviewing our property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I'm sorry your stay was negatively affected by the smell and the room amenities. I understand the inconvenience this has caused you. Our hotel is very proud of its level of service, cleanliness and quality of its product. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything you need next time you stay with us, please do not hesitate to let us know.

Sincerely,

Zelyn N
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fkennedy
Level Contributor
92 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed May 31, 2012

we stayed here one night and i would not hesitate to go back, very friendly staff and clean room, what more could you ask for

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fkennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 29, 2012

We’ve have stayed here a couple times when visiting our son at the University; it is by far the best hotel we’ve stayed at in Gainesville. The pool area is clean and well maintained, the rooms are perfect, oversized and very well maintained. The breakfast is very plentiful and always clean and well organized and the staff is very professional and pleasant – we just love this hotel!

Room Tip: Every room is equally nice
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BakerCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Gainesville/I-75 SW

Property: Holiday Inn Express Gainesville/I-75 SW
Address: 3905 SW 43rd St, Gainesville, FL 32608-2217 (Formerly Baymont Inn)
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 44 Hotels in Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Gainesville/I-75 SW 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
The cozy and charming Holiday Inn Express Hotel Gainesville, Florida is centrally located between the Wild Adventures and Walt Disney World theme parks. Just two miles from the University of Florida, home of the Florida Gators. This charming property is conveniently located off Interstate 75 Exit 384. Special in room amenities include free high speed internet, ceiling fans, free local calls, and fresh baked cookies every Monday through Thursday evening. BUSINESS: Nationwide Insurance, Farm Bureau Insurance, Gainesville Regional Airport HOSPITALS: Shands Hospital, Veteran Administration Medical Center, North Florida Regional Medical Center UNIVERSITIES: University of Florida, Santa Fe Community College Local Attractions are Kanapaha Botanical Gardens, Butterfly Museum, Payne s Prairie Reserve, Hippodrome Theatre, Haile Plantation Golf Course, and Gainesville Raceway. ... more   less 
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Also Known As:
Holiday Inn Express Gainesville/i-75 Sw Hotel Gainesville
Holiday Inn Gainesville
Gainesville Holiday Inn Express

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