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“Loved the hot tub!” 4 of 5 bubbles
Review of Comfort Inn University

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Comfort Inn University
Ranked #4 of 45 Hotels in Gainesville
Certificate of Excellence
Davenport, FL
Level Contributor
71 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Loved the hot tub!”
4 of 5 bubbles Reviewed March 19, 2014

We stayed at this property when we were in Gainesville for the Gatornationals. We had a suite, and the rate was one of the best in the area. The big surprise was the hot tub in the room - just what we needed after sitting on hard metal bleachers all day! I truly enjoyed that! The room was large, the bed extremely comfortable and the staff friendly and efficient. The warm cookies at night were a little added bonus. This property is located right off I-75, with shopping and restaurants easily accessible.
Our only complaint was the loud group of young women in the next room who wanted to party all night, however, this was not a fault of the hotel. When I finally gave up at 4:15am and called the front desk to complain, my complaint was handled immediately, and by 4:30am, there was not a sound coming from the room. I want to thank the staff member that handled that situation for us.
We will definitely stay at this hotel next year on our return trip to the Gatornationals.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dragonflymomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    225
    114
    42
    9
    9
See reviews for
151
101
23
75
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Winter Springs, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 16, 2014 via mobile

The room was very comfortable and clean. Ariana (front desk) fingers crossed I spelled her name correctly. She was great! She made sure we were in our room by 11:30 am so we cld make our wedding on time! breakfast was nice and 4 cookies!

Stayed March 2014, traveled as a couple
Helpful?
Thank gogators87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, March 17, 2014
Dear gogators87,

Thank you for writing a review about your stay at our hotel in March. We are so happy to hear that our front desk attendant Ariana was great and that she was able to give you any assistance during your time at the property. We are also glad to hear that both breakfast and our chocolate chip cookies were great as well. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
5 of 5 bubbles Reviewed March 11, 2014

Family came to Gianesville for a 3 day/2 night adventure. Room was clean. Staff was professional and friendly and always available. Breakfast was very tasty and satisfying. Can't wait to return for next year.

Room Tip: Be very specific about what kind of room you want. - non smoking/ no pets, etc.
See more room tips
  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Charlee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, March 17, 2014
Dear Charlee C,

Thank you for writing a review about you and your family’s stay at our hotel in March. We are thrilled to hear that your room was clean, our staff was both professional and friendly, and that you really enjoyed our breakfast selection. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
winter springs
Level Contributor
6 reviews
4 hotel reviews
4 of 5 bubbles Reviewed March 9, 2014

Room was clean. Comfortable. Service was good. Location excellent. Few upgrades with the furniture and bathrooms would make it great motel. Staff was friendly. Rates were fair. The only negative was the free breakfast. Cooked foods very generic. The cookies at night were great. Would stay again.

Room Tip: Good place to stay. Very dog friendly.
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, March 17, 2014
Dear Charles L,
Thank you for writing a review about you and your family’s stay at our hotel in March. We are very happy to hear that your room was comfortable, our staff’s service was good, and that the location of our property was excellent. We are also glad to hear that you really enjoyed our fresh baked chocolate chip cookies that our front desk serves at night. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tallahassee
2 reviews
5 of 5 bubbles Reviewed March 8, 2014

Awesome staff, clean rooms, beats competitor's by a mile! Stay here because of the hotel staff from manager Jay to front desk & breakfast set y
Up this hotel is excellent! Rooms are clean and hotel is safe! Staff treats you like family, very professional & kind are helpful!

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shirley-Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, March 17, 2014
Dear burnets,
Thank you for writing a review about your stay at our hotel in March. We are so glad to hear that you feel everything about our hotel is awesome, including our staff’s friendly/family oriented personality and our clean bedrooms. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
miami
1 review
4 of 5 bubbles Reviewed March 4, 2014

We stayed for three nights, and the hotel was very nice. The room was comfortable and and the air conditioned was nice and cold. The beds were very comfortable as well. The staff was very pleasant and helpful.

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kathryn k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, March 17, 2014
Dear kathryn k,
Thank you for writing a review about you and your family’s stay at our hotel in February. We are so thrilled to hear that during your three night stay, you and your family had a very comfortable and pleasant stay at our hotel. We are glad that you also enjoyed the air conditioning and the beds in your room. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TALLAHASSEE
1 review
4 of 5 bubbles Reviewed February 28, 2014

The facility is great, everyone is friendly. My only concern is that I accidently left something in the room and obviously the cleaning staff threw it away versus saving it for me. I called back right away and the item could not be found. In fact I called back twice. The item was not something that anyone else could have used but was obviously something that was important to me and easily could have been identified by the cleaning crew as an item that should be saved and held for me. I use this property fairly often and planned to stay there duing my future frequent trips to Gainesville. I felt disappointed that my personal property was not respected I may have to think twice about staying there again. I was also told that this could not be discussed with the cleaning crew as they did not speak English.

Stayed February 2014, traveled on business
Helpful?
Thank Lillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, March 17, 2014
Dear Lillian B,
Thank you for writing a review about your stay at our hotel in February. We are glad to hear that you like our facility, the front desk service, and that you plan on visiting our hotel again in the future. In regards to the missing item, both myself and our General Manager did an internal investigation to find out what could have happened to your property. We assure you, our housekeepers are very diligent in making sure not to throw out any private property or belongings, other than food and beverages that have been left open and sitting out. After conversations with the housekeeper who cleaned your room and our hotel’s House Cleaning Supervisor, it seems that the item you have written about was not left in the room that you checked out of. We believe that perhaps the item was misplaced or lost outside the hotel, during your time in Gainesville. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn University

Property: Comfort Inn University
Address: 3440 Southwest 40th Blvd., Gainesville, FL 32608
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Gainesville
#4 Romantic Hotel in Gainesville
#8 Family Hotel in Gainesville
#10 Business Hotel in Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn University 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Come enjoy the newly renovated Comfort Inn, located conveniently near I-75 & Archer Road (Exit 384)- this premier location provides quick access to the University of Florida, UF Health & Shands, VA Hospital, Shopping and Restaurants. Our 100% Non-Smoking hotel offers complimentary hot breakfast, free internet, pet friendly designated rooms, and complimentary shuttle service for your convenience. The modern amenities and service will make your visit to Gainesville a great experience whether you are visiting family, the award winning healthcare facilities, attending sporting events and the many reasons that bring you to Gainesville. ... more   less 
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Also Known As:
Comfort Inn West Hotel Gainesville
Comfort Inn Gainesville
Gainesville Comfort Inn
West Comfort Inn

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