Stayed here one night due to being a Hilton HHonors member. The hotel and rooms are great. And the lobby is posh and second-to-none. However, I am giving this place only 3 stars due to one of the *worst* front desk clerks I have ever met, and I have traveled all over the world, so that is saying a lot.
She worked during the day on Friday, October 26th, and I won't put her name here, lest it be removed. But Hilton should be ashamed of hiring such a lazy, rude, and useless front desk clerk. Many guests were waiting to check-in, even though rooms were ready. She should be hitting the unemployment line, if there is any justice in the world.
(by comparison, the next morning, the front desk clerks were awesome)
I most likely will never return to this location again, because of that one horrible person. In a hotel, the first impression you get is of the person welcoming you. She was someone who refused to take any action to help anyone, coming up with every excuse in the book. Terrible.
p.s.: The location isn't actually in the cool part of UF. You will need a car to get to the hip spots of W University Ave. If you're looking to walk in the fun parts of downtown, this is NOT the place.
- Official Description (provided by the hotel):
- Situated on the Southwest corner of the University of Florida campus, in the heart of “Gator Nation”, Hilton University of Florida is the perfect spot for conducting essential business without missing out on the pleasure. This property has been completely renovated in the last three years, offers complimentary wireless internet in our lobby, complimentary parking, and a complimentray business center for guest use. A full service restaurant is available for breakfast, lunch or dinner. Two Bit's lounge or room service can make your day easier. Visit the Olympic size outdoor pool or our complimentary fitness center. ... more less
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- Also Known As:
- Hilton University Of Florida Conference Center Gainesville Hotel Gainesville
- Hilton Hotel Gainesville
- Hilton Gainesville
- Gainesville Hilton