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Reviewed September 12, 2012

Our team travels to Gainesville annually for three months minimum. The hotel worked to earn our business and we very much appreciate all the effort. But it's the service and willingness to go over and above for us daily we receive at Albert's, the hotel restaurant, that has made our stay so pleasant. The team at Albert's goes out of their way to make our down time pleasant. That make sure we have everything we need, ask for and don't think to ask for. This level of service continues to bring additional members of our team from other hotels to stay at the UF Hilton. If you have a business or personal need that brings you to Gainesville, FL, I highly recommend this hotel and dining at Albert's. They treat all guests well not just groups. Our team is not huge, but you would think there were 200 of us with the treatment we receive. Hotel staff, sales staff, really everyone is a pleasure to deal with. I travel a lot with my job and frequent quality hotels. The service at this property is a distinct cut above. The hotel is pet friendly, people friendly, business, personal and family traveler friendly. Albert's hits the mark with in-room and dining room service three squares a day. Thank you for making business travel a lot easier for me and my colleagues. It just makes the work week better.

As a final kudos, UF Hilton and Albert's have converted this Marriott rewards member to a Hilton gal gor good. There are perks and then there are PERKS that only come from consistent quality customer service. Thank you again for providing this for us. I rarely submit a review, but this was very much worth my time as its such a treat to be treated so well so consistently. At UF Hilton and Albert's they are true "hospitality professionals.". They set the bar very high then reach or exceed it daily.

Stayed: September 2012, traveled on business
1  Thank Holly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

My family and I really enjoyed our stay we will be back real soon. Hospitality was on point. I will always book at Hilton. My family really enjoyed there stay, The front/check in was really great they had the best

  • Stayed: August 2012, traveled with family
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1  Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

I stay in hotels 4 months a year. I have never had a hotel that went out of there way for me. The food is great & they even called in their engineer to get my xbox on to xbox live. You cam tell they want to earn your business. I used to stay at the Marriott but not anymore

  • Stayed: September 2012
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1  Thank thetealandblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

First time staying at this hotel. A wonderfully decorated, clean room was a surprise. The service could not have been better. The manager seemed to have slept there because he was at dinner and breakfast all weekend. The service really was what you would expect from a much more expensive hotel. I felt like I was the only guest there by the way they treated myself, my daughter, and my mother. I truly nice experience, I will stay there again.

  • Stayed: September 2012, traveled with family
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1  Thank Tammy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

The best hotel in the city of Gainesville! The staff goes above and beyond to make certain you are taken care of. Rooms are nice and comfortable. Slept like a baby each night. Ate in the restaurant/bar several times and was always welcomed back with a smile!!!! Try the steak salad....which ended up being my favorite. If I travel back to Gainesville I will definetly stay at this hotel again. Thanks Hilton!

  • Stayed: September 2012, traveled on business
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1  Thank Bholla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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