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“Customer Service at its best ! ! Not used to seeing that these days” 5 of 5 bubbles
Review of Sleep Inn & Suites University/Shands

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Sleep Inn & Suites University/Shands
Ranked #8 of 44 Hotels in Gainesville
Certificate of Excellence
Aiken, South Carolina
1 review
“Customer Service at its best ! ! Not used to seeing that these days”
5 of 5 bubbles Reviewed February 15, 2011

My wife & I had to travel here to visit family in the hospital and had already booked online. After inquiring what brought us to Gainesville, the Hotel Manager insisted they make some phone calls to get our rate lowered by receiving a "Hospital Discount". We even said not to worry about it, but she (Manager) insisted. The rest of the stay was very nice as well. The hotel was very clean, local to many shops & restuarants, and they served a nice complimentary breakfast

  • Stayed February 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lee1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
    295
    124
    44
    9
    6
See reviews for
207
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
young harris, ga
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 14, 2011

These people were all friendly and showed an obvious interest in our welfare. They went out of their way to please us and give us the best service. We've stayed in a lot of Choice Moels and this one is the best. Kudos to manager Bruce.

  • Stayed February 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gmeierw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 13, 2011

We came to Gainesville because my son had to have surgery at Shands. The staff were very caring and thoughtful and understanding on how tramatic our visit to the hospital was and little things made the biggest difference. A fairly new hotel and the room was very large and clean. The price was great. We had fresly baked cookies and popcorn upon arrival. Make my son's night.

  • Stayed January 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AlishaI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GatorFan49, Owner at Sleep Inn & Suites University/Shands, responded to this review, February 15, 2011
Thanks for choosing to stay at our Sleep Inn in Gainesville. We have a lot of patients who have to come to Shands Hospital for medical reasons and our staff is truly committed to providing our customers with the best stay possible. I am glad you were able to experience our hospitality and of course the cookies and popcorn!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hahira, Georgia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 8, 2011

The Staff was EXCELLENT,When it was raining ,one of the staff at front desk went and got my truck for me,,how nice ,my husban was in gainesville to go to va hosp ,to have heart tmt, and the staff ask ask how he was doing , they made us feel right at home ,close to va hosp, and food places,great hot breakfest ,,clean room,s and great staff,,, and we thank you

  • Stayed February 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank humpelnavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 7, 2011

We were presented with the General manager's personal cell phone number at the beginning of the stay in case anything happened and we needed to talk to him. Where have you ever been to a hotel where anyone cared enough to give you their personal cell phone to use. The letter told us to call 24 hours a day if we needed him. I was amazed. The staff was great. The hotel was wonderful. The breakfast had sausage gravy, biscuits, waffles, hard boiled eggs, scrambled eggs, sausage, bacon and more. The hotel was the best hotel I have stayed at in a long time.

  • Stayed February 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ihdagryhnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hainesport, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 5, 2011

The employees were friendly and helpful. We were pleased with the cleanliness of the entire building and our room. The continental breakfast was the best we have ever had at a motel. We would recommend this hotel and would stay again.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tech_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
306 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 bubbles Reviewed December 30, 2010

This new Sleep Inn is a great deal and is next to I-75. There is tons of shopping near by. Lots of restaurants as well. The rooms are very nice and the breakfast is not what you would expect at a Sleep Inn: the usual plus scrambled eggs, bacon, boiled eggs, sausage, biscuits, gravy.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank onehappyretiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GatorFan49, General Manager at Sleep Inn & Suites University/Shands, responded to this review, January 29, 2011
Thanks for taking time to acknowledge the extras you get at our Sleep Inn with the expanded breakfast and the new condition of our property. We look forward to having you stay agin the next time your are back in Gainesville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites University/Shands

Property: Sleep Inn & Suites University/Shands
Address: 4110 SW 40th Blvd, Gainesville, FL 32608-2306
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Gainesville
#6 Family Hotel in Gainesville
#8 Romantic Hotel in Gainesville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites University/Shands 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn & Suites of Gainesville Florida is situated at I-75 and Archer Road. Very convenient to the University of Florida, Shands Hospital, VA Hospital, shopping, dining and entertainment venues. Newly constructed in 2008, this 100% Non-smoking hotel offers Complimentary Hot Breakfast, Free In-Room Internet, Business Center, and Guest Laundry Facility. ... more   less 
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Also Known As:
Sleep Hotel Gainesville
Sleep Inn And Suites
Sleep Inn Gainesville
Gainesville Sleep Inn

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