We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“A fine and comfortable stay.” 4 of 5 bubbles
Review of Wyndham Garden Fort Walton Beach Destin

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Wyndham Garden Fort Walton Beach Destin
Ranked #7 of 28 Hotels in Fort Walton Beach
Write a Review

1,525 reviews from our community

Traveler rating
    519
    482
    287
    145
    92
See reviews for
650
482
31
109
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Cleveland, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 27, 2013

We spent 3 nights at the Wyndham Garden in Fort Walton beach and was very disappointed by the rudeness of hotel staff, the cleanliness of the suite, comfort, and overall customer service. The hotel turns the air conditioning off to all rooms. When asked to turn it on the reply was "no one else has complained" A hotel room that is 85 degrees is not comfortable. And it stayed that way for all 3 days of our stay. We were unable to enjoy the sounds of the waves and the peacefulness of being on the beach due to the blaring music by the pool that plays 24 hours a day; which also interrupted our sleep. We complained that the music was to loud and once again we got the same response "no one else has complained. And the volume of music was never turned down. The blow drier in the bathroom did not work , nor did the microwave. We have been vacationing in the Destin Fort Walton Beach area for over 30 years and this was by far the worse experience ever! We will definitely continue to vacation in the area but not at the Wyndham Garden!

Room Tip: The rooms in Building B have an excellent view.
See more room tips
  • Stayed October 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ginger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, October 30, 2013
Dear Ms. Ginger;

Beside my reply to your e-mail, I would like to publicly apologize for the inconvenience, which you were subject to while you stayed with us. On the other hand, I would like to thank you for having taken time to share your feedback with me. It is very valuable to me and my staff. I would like to address your concerns as follows: First, It is true that our suites are on central unit system. This becomes only an issue when the outside temperature varies. I would like to clarify that the thermostat simply controls off and on position, not the degree. Nonetheless, each of our standard rooms has its own heating and cooling system. Next time, I will ensure that we present you both options.

Secondly, I already reiterate to the maintenance team, based on your feedback, to turn off the pool radio by 7:00 PM. Furthermore, I evaluated the amenities and the service issues with each department by taking immediate actions to rectify them and to avoid any re-occurrence..

Third, our culture is embedded in the spirit of providing great quality of service to our guests through our ambassadors, our staff. Our ultimate goal is to create the reality that our guests have expected during and after reservations are booked until check-out. For, we have a zero tolerance policy when it comes to employees’ rudeness. Numerous positive surveys in this site underline our passion for delivering great guest' service. Ms. Ginger,
Please help me identify any staff member who was being rude to you; so, I can take disciplinary actions immediately. I value your business and appreciate your feedback as it provides my team and myself a training tool toward the continued improvement of our guest' satisfaction.

Ms. Ginger, Based on your scenario, we failed our culture and your expectations. Thus, I would please ask you to give me a call at 850-244-8686, so we can discuss this further.. I hope you will not let these isolated incidents deter you from coming back to experience the corrective actions taken..

I am looking forwarding to hearing from you..


Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seminole
1 review
3 of 5 bubbles Reviewed October 20, 2013

This place was not up to my standards hence only a 1 night stay.If you sat on front edge of bed this matress in back went up 2 feet into air.Behind bed by nightstands had a lot of dirt and dead bugs.It is need of a remodel

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro C, Guest Relations Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, April 5, 2016
Dear Robert S,

I am very sorry we were not up to your standards during your visit. We have since replaced our mattresses and stepped up our game in all areas. It would be a pleasure to welcome you once more to experience these changes. Thank you kindly for your feedback.

Best Regards,

Pedro C
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Fort Walton Beach hotels
1.2 mi away
Holiday Inn Resort Fort Walton Beach
Holiday Inn Resort Fort Walton B...
#1 of 28 in Fort Walton Beach
4.5 of 5 bubbles 483 reviews
0.6 mi away
BEST WESTERN Ft. Walton Beachfront
BEST WESTERN Ft. Walton Beachfro...
#2 of 28 in Fort Walton Beach
4.5 of 5 bubbles 1,141 reviews
1.2 mi away
Four Points by Sheraton Destin- Ft Walton Beach
Four Points by Sheraton Destin- ...
#6 of 28 in Fort Walton Beach
4.0 of 5 bubbles 899 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Courtyard Fort Walton Beach-West Destin
Courtyard Fort Walton Beach-West...
#11 of 28 in Fort Walton Beach
4.5 of 5 bubbles 46 reviews
0.9 mi away
Hampton Inn Ft. Walton Beach
Hampton Inn Ft. Walton Beach
#4 of 28 in Fort Walton Beach
4.0 of 5 bubbles 635 reviews
0.5 mi away
La Quinta Inn & Suites Fort Walton Beach
La Quinta Inn & Suites Fort Walt...
#3 of 28 in Fort Walton Beach
4.5 of 5 bubbles 530 reviews
Show Prices
Show Prices
Show Prices

Been to Wyndham Garden Fort Walton Beach Destin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Garden Fort Walton Beach Destin

Property: Wyndham Garden Fort Walton Beach Destin
Address: 573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548-6912 (Formerly Holiday Inn Resort Fort Walton Beach)
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Fort Walton Beach
#6 Family Hotel in Fort Walton Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Fort Walton Beach Destin 3*
Number of rooms: 195
Official Description (provided by the hotel):
Wyndham Garden Fort Walton Beach/Destin, Florida is a family oriented beachfront hotel tucked away from the Destin traffic on Okaloosa Island. No other location compares to the world's whitest beaches and emerald green waters. With fishing, golf courses, shopping, and other attractions nearby, you are sure to find a way to pass the sultry Florida days. Our full service resort features all the helpful amenities needed for a comfortable stay, including luxurious penthouses and one bedroom suites with kitchens. Romantic getaway? Our fabulous honeymoon suite presents cozy bedding in a warm setting and a deluxe view of the Gulf of Mexico from the Jacuzzi tub. Visit the Crab Island Cafe specializing in seafood entrees, or our seasonal poolside Manatee Grill & Bar. We haven't forgotten the business traveler or conventioneer. With 3,500 sq. Ft. Of meeting space, we are ideally suited to accommodate any function from a business conference to a wedding celebration. Relax, our professional event and catering staff can offer creative, budget-conscious ideas for a successful event. Want to add some fun to your day on the beach? Take advantage of all that is offered for free - bikes, ping pong, bingo by the pool, beach service with chairs and umbrella. Our Dive-in movies deliver drive-in quality in a wet atmosphere as our main pool becomes a cinema. Guest under the age of 24 must be accompanied by parent or guardian. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Groupon, Expedia, Odigeo, Travelocity and Hotels.com so you can book your Wyndham Garden Fort Walton Beach Destin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Fort Walton Beach Hotel Fort Walton Beach
Holiday Inn Fort Walton Beach
Fort Walton Beach Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing