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“You defanitly don't get what you pay for”

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Wyndham Garden Fort Walton Beach Destin
Ranked #7 of 29 Hotels in Fort Walton Beach
Reviewed July 12, 2013 via mobile

We came to fwb with no real idea on a place to stay so we ended up calling around and finding this place after lots of laughs on pricing I realized it wasn't going to get much cheaper we paid $251.00 for a bottom floor room for one night anything above the first floor is $100 more needless to say I was very disappointed this hotel even being on the beach is maybe worth $100 a night I've stayed in way nicer for way less couldn't get the wifi to work called the front desk they had no idea over all was an alright hotel served its purpose but at a cost

  • Stayed: July 2013
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Thank Titansar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Fort Walton Beach Destin, responded to this reviewResponded July 30, 2013

Dear Titansar,

We appreciate you sharing your experience regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance
to us and allow us to monitor and improve the quality and service we offer.

Sincerely,

Joel B
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,533 - 1,539 of 1,839 reviews

Reviewed July 11, 2013

The facility is showing it's age and needs a facelift. Doors to the balcony poorly repaired, Elevators well worn. Toilet loose. Poorly lit parking lot. Its on the beach, hence the premium rate. For $300 a night or so(depending on your discounts), they could at least not hold you hostage to the restaurant for breakfast and provide the standard Holiday inn continental breakfast. The pools and spa's are only open 9-9.

Room Tip: Don't get a room in the "middle high rise", the end building stick out and have better...
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  • Stayed: June 2013, traveled with family
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Thank Fireball7709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Fort Walton Beach Destin, responded to this reviewResponded August 1, 2013

Dear Fireball7709,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the facilities, property condition and food selection. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Reviewed July 11, 2013

The view from our room was gorgeous. The pool was great although I wish they have a pool area for toddlers too. It was clean and there were plenty of towels. The staff were courteous and helpful. Aside from the elevator (being slow and sketchy) and air conditioning (making so much noise), everything else was fine. Oh yea, I thought breakfast was free but it costs us $11/person for buffet breakfast (not so much selection though).

  • Stayed: July 2013, traveled with family
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Thank Brad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn B, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this reviewResponded February 25, 2016

Greetings Reviewer,

Thank you kindly for your feedback! It has certainly been a few years since your visit. We are now the Wyndham Garden Fort Walton Beach Destin Hotel. Throughout the years we have transformed into one of the favorite resorts in Fort Walton Beach. Under our new flag, we invite you back into the Wyndham Garden, to create a memory that will last for many generations to come.

Sincerely,

Evelyn B.
General Manager

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Reviewed July 10, 2013

Our room was above one of the pools with a great view of the Gulf. Late check in was no problem and the staff was very helpful and polite. The layout was a little confusing as the lobby is located in a different building and my room door was actually in a stairwell. There were a few loud people during the night going up/down the stairs and the sound wasn't muffled at all by the door. The room was definitely damp and could have been cleaner. The staff and the view made it all worth it. Great value for the money!

Room Tip: Stairwell rooms are noisy and inconvenient to find.
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  • Stayed: May 2013, traveled on business
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Thank Jeff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Fort Walton Beach Destin, responded to this reviewResponded August 1, 2013

Dear Jeff D,

Thank you for your considerate review. It is lovely to hear you enjoyed the view from your room and found the staff helpful and polite. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you our guest to let us know how we are doing and how to better meet your needs. I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed.

We appreciate your feedback and look forward to hosting you again.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed July 9, 2013 via mobile

However the air conditioning was severly lacking, the elevators were a bit sketchy and the room decore was a bit out date and in need of refreshing for the nightly room rate. Hotel staff were all friendly and helpful!

  • Stayed: July 2013
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Thank OOOSSSUUU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn B, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this reviewResponded February 25, 2016

Greetings Reviewer,

Thank you kindly for your feedback! It has certainly been a few years since your visit. We are now the Wyndham Garden Fort Walton Beach Destin Hotel. Throughout the years we have transformed into one of the favorite resorts in Fort Walton Beach. Under our new flag, we invite you back into the Wyndham Garden, to create a memory that will last for many generations to come.

Sincerely,

Evelyn B.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

The accomodations were ok. The grounds had lots to do. Staff was extremely nice. Unfortunately it rained the whole time we were there, cell service was not very good. We were under the impression when I booked the room they offered breakfast every morning. They do but we were told breakfast cost $11

  • Stayed: July 2013, traveled with family
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Thank margaret k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn B, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this reviewResponded February 25, 2016

Greetings Reviewer,

Thank you kindly for your feedback! It has certainly been a few years since your visit. We are now the Wyndham Garden Fort Walton Beach Destin Hotel. Throughout the years we have transformed into one of the favorite resorts in Fort Walton Beach. Under our new flag, we invite you back into the Wyndham Garden, to create a memory that will last for many generations to come.

Sincerely,

Evelyn B.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2013

Another platinum member here who received the worst customer service from the blonde manager at the front desk. Couldn't care less that we are platinum members. To top it off, had to be given the absolute (I hope) worst room in the whole hotel. Small room right next to pool equipment and loud music. The room had an oversize fan "drying out" the room which had paint peeling off the walls. My husband has allergies and immediately said no way are we staying here. We checked out within 5 minutes. We have been trying to get our points back for a week but the manager claims we stayed there AND got a 2 PM checkout! Luckily the maid service has reported no one stayed there. Case being reviewed by the GM and then MAYBE we can get a resolution. So sad considering the Destin HI (which is being renovated) is so nice and the staff is top notch there.

  • Stayed: June 2013, traveled with family
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2  Thank Jodi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this reviewResponded July 17, 2013

Dear Our Valued Platinum Member;

We apologize for the inconvenience, to which your family were subject. We thoroughly investigated your concerns. We are pleased to make you aware that the facts underline that your husband did not stay with us. As a result, we returned the priority club points to his account. We appreciate your patient while resolving this issue. It was a matter of confusion.


Best regards,

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Additional Information about Wyndham Garden Fort Walton Beach Destin

Address: 573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548-6912 (Formerly Holiday Inn Resort Fort Walton Beach)
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Fort Walton Beach
#6 Family Hotel in Fort Walton Beach
Price Range: $107 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Fort Walton Beach Destin 3*
Number of rooms: 195
Official Description (provided by the hotel):
Wyndham Garden Fort Walton Beach/Destin, Florida is a family oriented beachfront hotel tucked away from the Destin traffic on Okaloosa Island. No other location compares to the world's whitest beaches and emerald green waters. With fishing, golf courses, shopping, and other attractions nearby, you are sure to find a way to pass the sultry Florida days. Our full service resort features all the helpful amenities needed for a comfortable stay, including luxurious penthouses and one bedroom suites with kitchens. Romantic getaway? Our fabulous honeymoon suite presents cozy bedding in a warm setting and a deluxe view of the Gulf of Mexico from the Jacuzzi tub. Visit the Crab Island Cafe specializing in seafood entrees, or our seasonal poolside Manatee Grill & Bar. We haven't forgotten the business traveler or conventioneer. With 3,500 sq. Ft. Of meeting space, we are ideally suited to accommodate any function from a business conference to a wedding celebration. Relax, our professional event and catering staff can offer creative, budget-conscious ideas for a successful event. Want to add some fun to your day on the beach? Take advantage of all that is offered for free - bikes, ping pong, bingo by the pool, beach service with chairs and umbrella. Our Dive-in movies deliver drive-in quality in a wet atmosphere as our main pool becomes a cinema. Guest under the age of 24 must be accompanied by parent or guardian. ... more   less 
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Also Known As:
Holiday Inn Resort Fort Walton Beach Hotel Fort Walton Beach
Holiday Inn Fort Walton Beach
Fort Walton Beach Holiday Inn

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