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“A Very Good Experience” 4 of 5 bubbles
Review of Wyndham Garden Fort Walton Beach Destin

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Wyndham Garden Fort Walton Beach Destin
Ranked #7 of 28 Hotels in Fort Walton Beach
Hattiesburg, Mississippi
Level Contributor
349 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
“A Very Good Experience”
4 of 5 bubbles Reviewed February 20, 2013

We had an opportunity to make a return visit to this property in January and found things "Oh, So much better". The major renovations to the lobby and restaurant are now complete. The desk clerk called us in route to inform us that she was offering a Platinum Member up-grade. She checked us in to a very nice 6th floor "full gulf view" suite. It had a separate bedroom, sitting room, large balcony and very nice kitchen. Clean and Quiet. The weather was very cooperative and we had a very nice week-end stay. Thank You Holiday Inn. We'll see you in the fall.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jaded-Bird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, March 7, 2013
Dear Our Platinum Guest;

We thank you for your loyalty to our brand. Secondly, we appreciate the fact that you took time away from your agenda to provide us and other guests your feedback about the great experiencestay you had at our hotel. Every word of your survey is valuable to us. Your comments serve us as a tool to motivate our staff toward conitinually delivering execellent service to our guests.

We are looking forward to seeing you again.


Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,539 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (226)
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English first
Mainz, Germany
Level Contributor
81 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed February 14, 2013

Traveled to FWB for buisness and recieved a great rate for this Hotel. Arrived late and did not have a problem with check in. Room was a suite, so I had pleanty of room, even bought the kids down for the weekend. Hotel is on the beach- amazing view of the gulf water. Nice pool too. Lobby was nice and updated. Staff is incredibly friendly. Really did everything right to make me feel welcome. Would stay again.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stbunco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, February 15, 2013
Dear Our Valued Guest;

We would like to thank you for taking time to share with other guests the memorable experiences, which you had at our hotel. Your feedback is very invaluable to us. It allows us to measure the efficiency of our continued improvement. We are excited to know that you noticed our renovations around the property. Also, we gratly appreciate your business.

We are looking forward to seeing you again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Walton Beach, Florida
Level Contributor
331 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 bubbles Reviewed February 6, 2013

Good location, great staff and good value. The hotel is showing it’s age and needs a facelift. I had a nice room over looking the gulf. The room was tired. I would stay here again as the staff and other facilities were very good.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sail2fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, February 15, 2013
Dear our Value Guest;

Thank you for taking time to fill out the survey for us. We appreciate your comments ; and they are invaluable to us for the continued improvement of the property. Our renovations have not been done yet. We are taking your feedback into great considerations. Also, we greatly appreciate your insight concerning our superior guest service delivery.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
U.S.A.
Level Contributor
186 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed February 3, 2013 via mobile

Hotel is on the beach- amazing view of the gulf water. Nice pool too.

Lobby was nice and updated.

Staff is incredibly friendly. Really did everything right to make us feel welcome.

Rooms could use an update, mine had a hole in the dated carpet that was about the size of a soda pop can.

Would definitely stay again!

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SenatorMcCain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, February 13, 2013
Dear Our Vaalued Guest;

We would like to thank you for thebusiness, and for the time you took out of your nomal routine to fill out the survey. Your feedback is very invaluable to us. We appreciate your great stay experience with others. As you mentioned, we finished with the lobby renovation. Right now, the remodel of the rooms including the carpet is almost done . Our ultimate goal is to inseparably deliver superior product and service to all our guests. For, your commnents serve us as a great tool.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gray, Georgia
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 31, 2013

The room was clean and the view perfect! The balcony was a little narrow for spending extended time outside but it was workable. We were a bit dismayed at check in when the clerk chose to answer an extended phone call without even acknowledging us, but once she switched her focus to us the service was good. HUGE kudos to the staff of the bar and restaurant. Our service at both was amazing. They are a fun group and it was a delight to sit in the bar for an hour to pass the time and enjoy some well made Iibations. Breakfast was very relaxing as well. The pool was under construction beneath our window, but nothing too loud. The elevators could definitely use an upgrade.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank catchersmom99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, February 5, 2013
Dear our Valued Guest;

We would like to thank you for taking time to tell us and other guests about your stay experience. We are excited to know that you had such a great time at our property. Your feedback is very unvaluable to us. We will utilize as a training tool for the continued improvement of our guest service.

We are looking forward to seeing you again.


Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 3, 2013

I had a Dec. 18-22 stay at this Holiday Inn in Ft. Walton Beach. I wrote an earlier review that gave the hotel shining marks except for the fact I was overcharged for three nights and thus, downgraded the overall rating to three stars (based on the actions at checkin not to give me the proper rate). Since my stay and very recently, Holiday Inn contacted me and corrected the mistake and it has already been credited to my account. They did so with professionalism and promptness and therefore I have upgraded my review.

The hotel is undergoing renovation (almost completed) and I was given an upgrade to a room with a great ocean view on the sixth floor. I only heard a drill for about five minutes the entire four days. The workmen were courteous. The room I stayed in was evidently the first time it had been occupied since renovation. It was exceptionally clean and modern as was the entire hotel. All of the employees from maid service to front desk were very friendly. One of the pools was not working because of a leak. The beach is just a 30-second walk across the dunes. I did not try the restaurant....note breakfast not included in price. I prefer Ft. Walton Beach because there are not as many high rise condos and the beach atmosphere is nicer and not as crowded. Not many people on the beach this time of year which was fine.

Again, my experience there was fantastic, room was exceptional (clean, modern, great Internet reception, great TV) and I would not hesitate to stay there again (just be sure to check to make sure you are receiving the proper rate----I feel it was just an accidental oversight).

Room Tip: I believe the extensive renovation is about to be completed or is complete, but you might want to as...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank grussll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, January 7, 2013
Dear Our Valued Guest;

Once again, we thank you for having given us the opportunity to resolve the matter to your satisfaction. We are very appreciative of the time you took to share with others the superior service experience , which you received from our dedicated team members. Your feedback has been an invaluable lesson to our team.

We are looking forwad to seeing you again.


Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 15, 2012

We knew this was off season but had to attend a weeklong training event so I wanted to make the best of it by staying at a hotel on the beach, with room service and restaurant attached.

Hotel is undergoing significant renovation. One of the two pools is drained and being repaired, painting going on everywhere, noise, dust and usual construction inconveniences. Manager (Ms. Blackwell) went out of her way to compensate. We were upgraded to 7th floor suite overlooking the beach. The room must have just been redone because it still had the faint new paint smell. The manager discounted our weeklong stay because of the construction. I feel we did get our money's worth and kudo's again to staff.

The staff was very courteous and helpful. We had room service dinner several times. Food came quickly and was kept hot in a portable metal container. Steak was excellent and seafood was good too, breakfast was more than filling.

Look forward to coming back when repairs are complete to see how good this hotel can really be.



Free DVD checkout service excellent!

Room Tip: Room with a Gulf view is a must, otherwise why are you here LOL.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank odessacj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, December 28, 2012
Dear our valued Guest;

We would like to thank you for your business. Also, we are very appreciative of your positive comments about our renovations. Nonetheless, we apologize for the inconveniece you encountered during your stay with us. We are also glad that you were satisfied with the way it was handled. We almost finished with our renovations. The lobby is completed. We are looking forward to seeing you again. Thanks again for your patience and tolerance!


Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Fort Walton Beach Destin

Property: Wyndham Garden Fort Walton Beach Destin
Address: 573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548-6912 (Formerly Holiday Inn Resort Fort Walton Beach)
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Fort Walton Beach
#6 Family Hotel in Fort Walton Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Fort Walton Beach Destin 3*
Number of rooms: 195
Official Description (provided by the hotel):
Wyndham Garden Fort Walton Beach/Destin, Florida is a family oriented beachfront hotel tucked away from the Destin traffic on Okaloosa Island. No other location compares to the world's whitest beaches and emerald green waters. With fishing, golf courses, shopping, and other attractions nearby, you are sure to find a way to pass the sultry Florida days. Our full service resort features all the helpful amenities needed for a comfortable stay, including luxurious penthouses and one bedroom suites with kitchens. Romantic getaway? Our fabulous honeymoon suite presents cozy bedding in a warm setting and a deluxe view of the Gulf of Mexico from the Jacuzzi tub. Visit the Crab Island Cafe specializing in seafood entrees, or our seasonal poolside Manatee Grill & Bar. We haven't forgotten the business traveler or conventioneer. With 3,500 sq. Ft. Of meeting space, we are ideally suited to accommodate any function from a business conference to a wedding celebration. Relax, our professional event and catering staff can offer creative, budget-conscious ideas for a successful event. Want to add some fun to your day on the beach? Take advantage of all that is offered for free - bikes, ping pong, bingo by the pool, beach service with chairs and umbrella. Our Dive-in movies deliver drive-in quality in a wet atmosphere as our main pool becomes a cinema. Guest under the age of 24 must be accompanied by parent or guardian. ... more   less 
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Also Known As:
Holiday Inn Resort Fort Walton Beach Hotel Fort Walton Beach
Holiday Inn Fort Walton Beach
Fort Walton Beach Holiday Inn

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