When we arrived, the A/C was broken and it was HOT. After contacting the owner, she had someone come out and fix it within a couple hours. While speaking with the owner, I got the impression she was reluctant to have the A/C fixed that evening and suggested that we (two small kids included) stay and use fans and open doors to sleep until the next day for repairs. Luckily, she decided to have the A/C tended to quickly and we stayed comfortably the first night and the rest of out stay. with cold A/C. Thanks "Bess" for the quick response, it was the right thing to do and my family thanks you. The beach view was great and we were away from all of the congestion in Destin, yet close enough to venture out and check out the sights.