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“Response to "Unorganized"”

Cattywampus Eco Adventures
Ranked #1 of 16 Tours in Fort Walton Beach
Certificate of Excellence
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: Cattywampus is home of the Seashell Safari, a 3-hour day cruise that tours the waters and stops for a mid-cruise snorkel session where you can swim with fish, collect shells, and see various coastal birds and dolphins. This cruise is great for people of all ages and little ones are only $10.00! Adults are $35.00 + tax and gratuity. We also offer sunset cruises.
Useful Information: Bathroom facilities, Activities for older children, Activities for young children
Reviewed June 8, 2014

Dear Guest,
We are sorry for any inconvenience you were caused by our trip cancellation. After reviewing our phone records and talking with the booth staff, we found this information: a forty second phone call was placed the Wednesday before your Friday trip to cancel, not confirm, your Friday reservation. The young woman who answered the phone was hasty and obviously misunderstood. This is confirmed by the fact that she claims we called to confirm the trip. With over one hundred reservations a day, we only call to confirm private charters. Again we are sorry for any inconvenience this caused your party.

Thank Kristy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 - 169 of 188 reviews

Reviewed May 27, 2014

We took the 3 hour dolphin and snorkeling cruise May 22, 2014 and had a blast !!! Tony and Josh were super friendly and had activities to keep the kids busy during the cruise. We all thought it was the best part of our week in Florida. Sorry to hear the other person didn't get their cruise Friday morning and were disappointed. I'm sure it was just an oversight as these were very nice people who provided us a great adventure that the kids will never forget !!!

1  Thank sstout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2014 via mobile

Booked a week early for 6 people on may 23rd Friday before memorial day. Lady was pleasant and gave me a follow up call on may 21st to confirm. Cruise was at 9am and she asked we arrive 30 min early. I got the family up early and headed there excited....pulled up at 820 and saw a trailer that was closed. I waked up to a guy working on the boat and let him know we were there...He abruptly let me know there would be no cruise because he was painting. So annoyed right now....DO NOT book with this company!!! It wont be worth your time to get ready and make the trip to get stood up.

Thank reecedanderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2014

We did the 3 hour cruise for my daughter's 16th birthday party. Everyone had a blast and the crew was super helpful.

1  Thank LoraRH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

We did the 3 hour tour with Tony and Josh. As we were headed out we saw some dolphins, tried to do some snorkeling however the water was really cold do to all the recent rain. Found lots of hermit crabs. Tony and Josh made the trip super fun. I will do another tour on my next trip. Excellent family trip and kid friendly.

Thank TonyBR549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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