We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Horrible Service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Inn and Suites
Ranked #13 of 29 Hotels in Fort Walton Beach
Certificate of Excellence
Arkansas
1 review
“Horrible Service”
3 of 5 bubbles Reviewed October 8, 2009

I stayed in this hotel this summer & when we went in to get a room they put in room 406. We had driven 10 hours that day & were ready to lay down for a few minutes. When we opened the door, they had put us in a dirty room! So we called down and they said well we will put you in room 408 so we go out and the house keeping staff tried to open the door and it wouldn't open. The manager came up and said well we will put them in room 404, then the housekeeper informed them that it was dirty. SO they ended up making stay in room 409 for an hour while they cleaned room 408. They told us not to lay on the bed or anything. Let me remind you we had just driven 10 hours! So when the hour was up the lady knocked on our door and said give us just 15 more minutes to vaccum and dust, by this time I was irrate!! It was absolutely ridiculous!! Neeless to say even though we had to wait forever the rooms where very nice.

  • Stayed June 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Volleyballgirl32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortFortwaltonBch, Manager at Comfort Inn and Suites, responded to this review, October 29, 2009
We are sorry for your less than pleasant stay, we hope in the future you will come back and give us a second chance. We are a brand new hotel and our staff is one of the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

190 reviews from our community

Traveler rating
    96
    46
    27
    11
    10
See reviews for
74
40
8
36
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Sandusky, Ohio
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 17, 2009

I am writing this review literally within an hour of checking in. From the moment I walked in, I was greeted by the wonderful desk clerk who had me checked-in 60 seconds later. As we walked into the room, we realized how wonderful our stay was going to be. The decor of the room is wonderful, not to mention the cleanliness. At this point, even if I do encounter a problem, I will look the other way because of my first impression. Convenient location, wonerful rooms, at a hotel ownwer, I give this place an A+.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank f1xpf1xp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfort inn 137 miracle strp pkwy fwb
1 review
1 of 5 bubbles Reviewed June 11, 2009

we stay for 5 nights unfortunately. the first day the room was clean. day 2 roach#1 showed up and died by the garbage can . day 3 roach #2 showed up and was running across the floor. we killed it. day 3 still not vacuumed the floor or put put any cleaner in toilet , cleaning person swished brush w/out bleach in toilet. bathroom & toilet smelled disgusting . Same wet towel stayed on floor for 3 days.day 4 floor vacuumed to clean up evidence of roaches. my daughters pillow case was never changed out I know shes a messy toddler w drinks. don't expect an apology just a nice little joke about the PALMETTO BUGS aka LARGE COCKROACHES. DAY 5 glad to be gone if your wondering why we stayed there we only slept there at night , day time we were gone being tourists.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susan8105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Missouri
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 1, 2009

My family came to Fort Walton Beach for Spring Break, 2 adults & 2 kids (13 & 9). Other properties were cheaper, but this was a great value. The motel seemed brand new. Very comfortable rooms. Staff was friendly and helpful. Breakfast daily from 6-10 had fruit, waffles, milk, juices, cereals, danish and bagels. Nice small indoor pool open 7-11. Flat screen TV and cable in room. Beaches are a short drive away. We would stay here again and recommend it to our friends.

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeekendsOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Fort Walton Beach hotels
1.3 mi away
BEST WESTERN Ft. Walton Beachfront
BEST WESTERN Ft. Walton Beachfro...
#2 of 29 in Fort Walton Beach
4.5 of 5 bubbles 1,206 reviews
0.6 mi away
La Quinta Inn & Suites Fort Walton Beach
La Quinta Inn & Suites Fort Walt...
#3 of 29 in Fort Walton Beach
4.5 of 5 bubbles 555 reviews
1.8 mi away
Emerald Coast Inn & Suites
Emerald Coast Inn & Suites
#14 of 29 in Fort Walton Beach
4.0 of 5 bubbles 305 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Holiday Inn Resort Fort Walton Beach
Holiday Inn Resort Fort Walton B...
#1 of 29 in Fort Walton Beach
4.5 of 5 bubbles 545 reviews
0.9 mi away
Marina Bay Resort
Marina Bay Resort
#10 of 29 in Fort Walton Beach
4.0 of 5 bubbles 200 reviews
1.9 mi away
Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest
Holiday Inn Express Hotel & Suit...
#12 of 29 in Fort Walton Beach
4.5 of 5 bubbles 73 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn and Suites

Property: Comfort Inn and Suites
Address: 137 Miracle Strip Pkwy SW, Fort Walton Beach, FL 32548-6614
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Fort Walton Beach
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn and Suites 2*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Choice Hotels, Hotwire, Travelocity, TripOnline SA, Cancelon, Cheap Tickets and HotelQuickly so you can book your Comfort Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Fort Walton Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing