We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good but not GREAT”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Inn and Suites
Ranked #14 of 29 Hotels in Fort Walton Beach
Certificate of Excellence
Baton Rouge, Louisiana
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good but not GREAT”
Reviewed July 23, 2012

For the price and location of the hotel I would definitely stay here again. However, you should beware of the following:

*We were told there were two pools (outdoor and indoor heated) both while booking (over the phone) and while CHECKING IN. There is actually only ONE pool and it is an indoor pool. The pool was seldomly "heated" and had so much chlorine in it that it made some people's eyes burn. On the positive side, it was actually great to have the pool indoors because the kids were able to swim when there were showers.

*During the week, the front desk seemed to be understaffed. This means it took longer for people to check in or out and resolve issues. I do believe management needs to address this. You can't expect one person to check people in, answer the phone, deal with complaints, etc.... It's just not humanly possible. Despite that, the staff was great; especially Ms. Dimita who went out of her way to help us out when one of the kids got sick.

*The wifi was not that great. I had trouble connecting and kept losing my service. It seemed to work SOMEWHAT better on the side of the hotel NOT facing Pizza Hut.

*In comparison to other Comfort Inn hotels, the "suites" aren't really that sweet. They are the size of average two queen or one king rooms with a couch and slight wall divider instead of the normal chair off to the side. The exception to this is the efficiencty suite with the kitchen. If you are a family with kids I HIGHLY advise you to book as soon as you can and get the kitchen suite. Its a fantastic value and the kitchen is an actual separate kitchen with a table. (You must bring your own pots and pans though.)

Like I stated before, I would definitely stay again. The price was great and the drive to the beach was very short.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L8dluck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

196 reviews from our community

Traveler rating
    97
    47
    29
    13
    10
See reviews for
76
42
10
36
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Dothan, Alabama
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 16, 2012

When we checked we had great service and the stay was very nice. We would love to stay there again.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank countrygal03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tennessee
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 11, 2012

just returned from a stay beds were very comfortable, staff was very nice anything you needed they made sure that you got it.. Breakfast was good..

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atlastTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2012

Staff was very nice and helpful. Location is great considering it's SO much cheaper than comparable hotels that were maybe 3 or 4 minutes closer to the beach. Great value. We had a partial view of the water from our room. Rooms were very clean and comfy! I knocked off one star though because, even though granted we stayed during the Fourth of July holidays so the place was PACKED, the tiny breakfast room could not accommodate all the guests -- by the time we got there, it was really quite dirty and crowded to be honest. Sticky, stained chairs, and the biscuits were rock hard, I nearly broke a tooth! Other than that, would stay here again if it is a non-holiday weekend!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeanx623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Comfort Inn and Suites, responded to this review, July 11, 2012
Thanks for the kind review. We are working to improve the breakfast flow and seating. I hope we do see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmslow, United Kingdom
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 9, 2012

The hotel itself was very nice. We stayed in a queen suite (2 queen beds and a double sleeper sofa) which worked out excellent for our family. The rooms were clean and comfortable. The staff was very pleasant. The complimentary breakfast was relatively good although at times very crowded. The pool is indoor and a little small, but we enjoyed it anyway.
This was our first trip to the Fort Walton / Destin area. This hotel is on the main street in Fort Walton. It was a short drive to anything - not walking distance to nearby beaches. If you don't mind the drive, the hotel is great.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Comfort Inn and Suites, responded to this review, July 11, 2012
Thanks for your great review. We are glad you enjoyed the hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KS
Level 5 Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed June 30, 2012

We stayed here two nights while visiting Florida. We were looking to stay close to the beach without paying the hefty prices and both of these needs were met. The room was nice and clean. Beds were comfortable. We did have to request more towels. All staff that we encountered were friendly and polite. The hotel has a nice indoor pool and hot tub. My only suggestion would be to improve the flow of traffic in the breakfast room-seems to be an issue with most Choice Hotels. The waffle irons need to be in an area separate from the rest of the food choices. And the flow of people just doesn't work when everything is located along one wall. Also need more sitting areas. Unfortunately we left early due to the damp forcasts with the tropical storm, the hotel had no problem with us checking out early--if only we had known that the weather forcast was totally wrong we would have stayed put in Fort Walton!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kdwait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Comfort Inn and Suites, responded to this review, July 11, 2012
Thank you for your suggestions on the breakfast “traffic patterns”. We do have to follow many of the standards given us by the brand but we can look at your suggestions and see what we can implement. As to the weather, I assume no responsibility, but even on a rainy day, it’s nice in Ft Walton Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
qns1980
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 25, 2012

We stayed at the hotel for our first trip to the Destin/ ft.walton area and the room was nice and comfortable. The staff was very helpful when we needed suggestions on places to go and they were very nice. The room was clean and the bed was very comfortable, it was a quick drive to the beaches and restaurants and very affordable. The only drawback was a lot of the cable channels were not working, but we didn't care because we didn't come to watch tv. We would definitely stay here again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank qns1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Comfort Inn and Suites, responded to this review, July 11, 2012
Thank you for your time to talk about us on TripAdvisor. You said it was a great room…well we think you are a great guest (we like all our guests though). We have made some repairs to the TV offerings so when you visit again, and if you have time to watch television, we are here for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Fort Walton Beach hotels
1.8 mi away
Emerald Coast Inn & Suites
Emerald Coast Inn & Suites
#15 of 29 in Fort Walton Beach
320 reviews
1.3 mi away
Best Western Ft. Walton Beachfront
Best Western Ft. Walton Beachfro...
#2 of 29 in Fort Walton Beach
1,288 reviews
0.6 mi away
La Quinta Inn & Suites Fort Walton Beach
La Quinta Inn & Suites Fort Walt...
#3 of 29 in Fort Walton Beach
579 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest
Holiday Inn Express Hotel & Suit...
#13 of 29 in Fort Walton Beach
79 reviews
0.3 mi away
Seabreeze Inn
Seabreeze Inn
#19 of 29 in Fort Walton Beach
14 reviews
1.8 mi away
Holiday Inn Resort Fort Walton Beach
Holiday Inn Resort Fort Walton B...
#1 of 29 in Fort Walton Beach
589 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn and Suites

Property: Comfort Inn and Suites
Address: 137 Miracle Strip Pkwy SW, Fort Walton Beach, FL 32548-6614
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Fort Walton Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn and Suites 2*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Choice Hotels, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Comfort Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Fort Walton Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing