For the price and location of the hotel I would definitely stay here again. However, you should beware of the following:
*We were told there were two pools (outdoor and indoor heated) both while booking (over the phone) and while CHECKING IN. There is actually only ONE pool and it is an indoor pool. The pool was seldomly "heated" and had so much chlorine in it that it made some people's eyes burn. On the positive side, it was actually great to have the pool indoors because the kids were able to swim when there were showers.
*During the week, the front desk seemed to be understaffed. This means it took longer for people to check in or out and resolve issues. I do believe management needs to address this. You can't expect one person to check people in, answer the phone, deal with complaints, etc.... It's just not humanly possible. Despite that, the staff was great; especially Ms. Dimita who went out of her way to help us out when one of the kids got sick.
*The wifi was not that great. I had trouble connecting and kept losing my service. It seemed to work SOMEWHAT better on the side of the hotel NOT facing Pizza Hut.
*In comparison to other Comfort Inn hotels, the "suites" aren't really that sweet. They are the size of average two queen or one king rooms with a couch and slight wall divider instead of the normal chair off to the side. The exception to this is the efficiencty suite with the kitchen. If you are a family with kids I HIGHLY advise you to book as soon as you can and get the kitchen suite. Its a fantastic value and the kitchen is an actual separate kitchen with a table. (You must bring your own pots and pans though.)
Like I stated before, I would definitely stay again. The price was great and the drive to the beach was very short.
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- Also Known As:
- Comfort Hotel Fort Walton Beach