We drove 15 hours on a budget to visit family in the military and were exhausted. It seemed like a halfway house for displaced people but it was clean. Whoever stayed directly above us was up all night pacing the floors. I ended up complaiming the next day to the maintenence person whos available during the weekend and he said the maid lives.there with her husband and she denied any noise. Then it almost seemed intentional...no one was in the office to complain to so we put up with early morning stomps until Monday. I even called the 1800valueplace and was told someone would contact me, as of right now Ive not gotten a call. The manager Loretta basically told me it was a hotel and to deal with it as if I never stayed in a hotel before. The stomping continued at the worst hours and we were unable to get proper rest. They only offered a $122 refund which was not enough to help get a new hotel...they didnt.even offer us a new room. We left 2 days before our week was up and nothing was resolved. We were treated like we were idiots! I DO NOT recommend this place unless you want to sleep where the staff sleeps...poor customer service from top to bottom and I lost money and time with my family!!
- Official Description (provided by the hotel):
- WoodSpring Suites Fort Walton Beach (formerly Value Place Ft. Walton Beach) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more less
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- Also Known As:
- Value Place Fort Walton Beach Hotel Fort Walton Beach