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“Awesome Resort some units need updating” 4 of 5 stars
Review of Waterscape Condominiums

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Waterscape Condominiums
Certificate of Excellence
tennessee
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Awesome Resort some units need updating”
4 of 5 stars Reviewed September 7, 2011

Stayed in unit 304 (2 bed/2 bunks/2.5 bath) over Labor day weekend--tropical storm Lee! Awesome view of ocean and pool! Bedding needs an overhaul in double room--bed skirt was ripped and bedding worn. Master bedroom would be better with a king bed. It said queen but felt more like a double. Nice size bathrooms in both bedrooms. Bunk beds were pretty comfortable but we found children's toys (not ours) and broken sunglasses in the upper bunk--housekeeping did you even change the sheets?!?! Also the couch makes into a bed as well and when we pulled that out there was food all over the sheets--housekeeping did you even change the sheets?!?!? Perhaps bagging the sheets and storing them in a closet would be better than leaving bed made. There was quite a bit of dust and some hair in the master bathroom as well. Overall, we loved the unit location but did not enjoy the housekeeping issues mentioned above! Checking out at 10 AM and check in between 3-5PM should give plenty of time to do a better job on clean up! Resort Quest was very helpful in booking the unit and describing the layout and amenities of the resort. I would definitely use them again! Go across the street to Old Bay Steamer for a great seafood dinner!

  • Stayed September 2011, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
6 Thank tnboop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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345 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Any
English first
Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 26, 2011

I was very happy with the facility's outdoor attractions. We have a toddler, so we found the outdoor kiddie pool and playground a big hit. Since our little man didn't want to stay at the beach very long, it was great to have the best of both world's at the condo. For the price, I was VERY disappointed in the uncomfortable bed. The matress reminded me of a $150.00 matress I purchased in college for the spare bedroom. It was bad. The bedding was something you'd find in a Motel 6. Cheap. The fixtures were so cheap, when I turned on the water, the handle would fall off. I had to screw the handle back on several times. I'm not sure why these corners were cut, for the price I expect better. For these reasons, I have to give it 3 stars. If I reviewed only the outdoor area, it would be 5 stars. I was also disappointed in the instructions we received. I had to study the map and noticed a icon for trash chute. No maid service, etc.

Room Tip: The Gulf view is worth the extra price in my opinion.
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  • Stayed August 2011, traveled with family
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 19, 2011

I visited Waterscape for the first time and had a great overall experience. Three girlfriends and I rented a 2br/2.5ba condo and were very pleased with it. The condo itself was immaculate and faced towards the outside of the building with an open view of the beach, water, pier, and The Swamp. Although we arrived late, we had no problem checking in via the after-hours drop box. We did have to visit the office in the morning to complete the check-in process, but the staff was extremely friendly and helpful. The grounds are meticulously maintained and there are tons of water and other kid-friendly activities to explore. The pool snack bar is really convenient and moderately priced. Fair warning about Waterscape - be prepared to walk. The property is very long and narrow making trips from the parking garage to the condo to the beach feel long - especially if you're carrying a cooler, toys, towels, etc.

Room Tip: Room 503A was great. Cheaper b/c of exterior view (still fab), few rooms back from beach, close to e...
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  • Stayed June 2011, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank lmmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Ridge, Louisiana
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed August 17, 2011

We arrived around 3:30 p.m. ready to check in. More than an hour later of sitting in the lobby trying to keep our tired four year old entertained our condo was finally ready. Staff at the front desk were definitely not concerned with our plight AT ALL. We thought the late check-in was pretty ridiculous...especially with check-OUT time firmy fixed at 10:00 a.m! You would think they could get the condos ready for incoming guests a bit sooner. In our case they had over six and a half hours turn around time. To me it says they don't have enough housekeepers on staff and guest services are not a priority. Definitely not a good first impression. That said the condo was relatively new (similar to others we have rented in the area in years past) and the pools were VERY nice. Lazy river was the perfect temperature though even in mid August the other pool was on the cool side. We would consider returning but the late check-in is definitely a negative . Also, bring plenty of toilet paper. Your unit may only have half a roll in each bathroom.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank BeckyandMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broken Arrow, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 5, 2011

We had an amazing time at Waterscape! We were all a little nervous after reading reviews from the week before our vacation about how crowded the place was but I never found it to be "over crowded" during our stay! We stayed in room A102 and the location is the best! From the patio the entrance to the pool and the beach are just a few steps away! Every day we came up from the beach we left all of our boogy boards, buckets, shovels, etc. on the patio and never once had to worry if it would be there in the morning! My daughter left her net at the showers one day at 5 and we didn't realize it until around 9:30 and it was still there! We went to the beach daily and there was always a spot without using the beach service. One of the things I think my daughter (age 6) and I enjoyed most was crab hunting at night! We just got home a few days ago and I can't wait to go visit again next year!!!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Rhondalynn685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 1, 2011

We stayed in room B307. We were most pleased with the accomodations in this room. Our only drawback was the place was too crowded. I am with all the other beach people. Standing in line at 7:15 to be escorted to a chair and told where you are to sit is a bit degrading. We had three rooms and when we went down the first day no problem getting our set of chairs. The next day the guy says we cannot have three in the front one has to be behind, after just giving a guy five in a row. Also the next day we came down and the five in a row did not have to come and stand in line to save their chairs. I guess their tip was a good one to the beach service. I found the beach service people to be very arrogant and would never want to deal with them again.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
6 Thank Gail55229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2011

Pros: Pools are great for kids, lazy river, swing over lily pads, lots of pool to be in. Nice little snack bar, planned activites for kids pay per activity, covered garage, good security. Beach is nice, water is a gamble, it may be beautiful, or it may be gross all week.
Cons: WOW lots of people! Lots. Had multiple instances of unruly kids messing with other kids and thier parents NO WHERE to be found. We, in our group, in one week, found or ran into 2 SMALL children who were lost from thier parents NEAR WATER. Just keep an eye on your kids, it is very crowded. They say you can't reserve a pool chair with your towel but if you arrive at the pool after 8 am, you will find about 10 people in or around the pool and about 200 chairs with towels on them, so having your spot for the day was a challenge. We spent a lot of time at the beach, but also enjoyed the pool, but preferred the solitude of our beach spot to the chaos as we called it of the pool. It is a nice property. Very beautiful and our condo 611A managed by VRBO.com and Rich Hayes was insanely nice with HUGE flat screens in all rooms. We enjoyed it. Our ocean water was slimy so that was a downer but this was our 2nd visit to this resort and the last time it was pristine.

Room Tip: 611A had a pretty good side ocean view. We are used to ocean front but was pleased with this.
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  • Stayed July 2011, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
Helpful?
2 Thank funnyfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterscape Condominiums

Property: Waterscape Condominiums
Address: 1110 Santa Rosa Blvd, Fort Walton Beach, FL 32548-3187
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Specialty Lodging in Fort Walton Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterscape Condominiums 3.5*
Number of rooms: 339
Official Description (provided by the hotel):
Waterscape Condominiums, professionally managed by Wyndham Vacation Rentals, are located on beautiful Okaloosa Island, which is infamous for its emerald green waters and white sandy beaches. Waterscape was constructed as a U-shaped property to house the "heartbeat" of the facility; the tropical oasis and pools. Waterscape has a two tiered pool deck separated by a 10 foot waterfall. The lower pool deck includes a large zero entry pool with spray toys and lily pads for the young at heart. The resort's lower pool deck features a long lazy river for you to float down on resort inner tubes. The upper deck houses a seasonally heated pool. There is a children's splash area on the upper pool deck that features toys for toddlers and a covered play area for maximum sun protection. There are two hot tubs located in the tropical oasis for your relaxation. ... more   less 
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Also Known As:
Waterscape Condominiums Hotel Fort Walton Beach

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