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“GREAT PLACE, GREAT LOCATION, GREAT CUSTOMER SERVICE.” 5 of 5 stars
Review of DiamondHead Beach Resort Hotel

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DiamondHead Beach Resort Hotel
Ranked #10 of 47 Hotels in Fort Myers Beach
Certificate of Excellence
Fort Myers, Florida
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“GREAT PLACE, GREAT LOCATION, GREAT CUSTOMER SERVICE.”
5 of 5 stars Reviewed September 10, 2013

I'm a Realtor here in Southwest Florida. I always refer my out of town customer's to this hotel. It has shown to be a great experience for all of them! You can't beat the sunsets and you're right in Fort Myers Beach. just walk to the beach and all of the entertainment it has to offer. Really, you must try it.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank tarabrommer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, September 11, 2013
Dear Tarabrommer,
Thank you very much for referring your customers to DiamondHead Beach Resort! We strive to give each guest a special experience and I'm glad to know that's what people are receiving. Thank you again, we appreciate your support.

Sincerely,
Neil Hopgood - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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974 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (314)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 7, 2013 via mobile

I would have given a 5 star review had the gulf water not been brown (which is not the resort's fault) and had the interior been a little more updated with amenities such as granite counter tops and the bottom kitchen cabinets and appliances looked worn, however the interior did offer nice flat screen tv's, comfortable bed, and a nice screened in balcony with nice furniture on it. The staff were very friendly and accommodating and I would stay there again in the future.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
8 Thank familyfrompa216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, September 13, 2013
Dear familyfrompa216,
Thank you very much for choosing to stay with us at DiamondHead Beach Resort. Yes, the water has been a little murky lately but it is starting to clear up now that our rainy season is coming to a close. Also, we do have rooms with granite counter tops and more upscale features, these are our upgraded units that we offer our guests. Please give one of those units a try on your next stay, I know you will greatly enjoy it. Thank you again and we hope to see you back soon!

Sincerely,
Neil Hopgood - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn Hills, Michigan
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 5, 2013

Great service rooms big, beach very close and clean trolley runs up and down the beach road no need to rent a car. Sun sets out of this world restraints very close, rooms very clean . Pool is awesome!

Room Tip: The higher up your room is the better the view!
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank Jimij710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, September 9, 2013
Dear Jimij710,
Thank you very much for staying with us at DiamondHead Beach Resort. I'm happy to hear you enjoyed your time with us. We strive to give each guest a special experience and I'm glad we could do that for you. Thank you again and we hope to see you back in the future!

Sincerely,
Neil Hopgood - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southwest Gulf Coast, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 30, 2013

We thoroughly enjoyed every minute of our stay here. From the moment we pulled in, we were treated like royalty by Rob Green, our Bellman. The girls at the Front Desk were very friendly & helpful. The staff in the Cabana Bar & Chloe's were wonderful, Dylan in particular. Housekeeping was prompt & polite. Our favorite aspect of the facility was the Spa; Be sure to take advantage of this amenity!

Room Tip: Corner Suites are quieter.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank BurroughsHome G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, September 3, 2013
Dear SWFLcouple,
Thank you very much for staying with us at DiamondHead Beach Resort. I'm excited to hear that our staff was able to take such good care of you. We truly do have a talented team that enjoys giving our guests lasting memories. I will be sure to pass along your kind words as I know they will greatly appreciate them. Thank you again and we hope to see you back soon!

Sincerely,
Neil Hopgood - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Lakes, Florida
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 27, 2013

I love Fort Mymers Beach and this resort is the only place to stay. We took our grandaughter and her friend and reserved two connecting suites. They were perfect, great mattresses and pillows, full kitchen, beautiful furnisehed and balconies facing the Gulf. The staff was so friendly, the room attendant was great and the server by the pool was fantastic. He brought our drinks right up to the pool. Vicky at the front desk was outstanding. Of course the beach and Gulf were perfect and nothing beats watching the Sunset. I give this hotel 5 stars, I live in Miami and this is the perfect get away. Thums up to the management and staff.
By the way, we called room service each morning for breakfast and ate on our screened balconly.

Room Tip: Bring casual clothes, nothing fancy and try the food in the resturant, it is unreal
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank Jay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at DiamondHead Beach Resort Hotel, responded to this review, August 28, 2013
Dear Jay R,
Thank you very much for staying with us at DiamondHead Beach Resort! There's nothing like waking up and having breakfast outside on the balcony, it's perfect way to start a day. I'm happy to hear that our staff was able to take great care of you. We truly do strive to give each guest a special experience. Thank you again and we hope to see you back soon!

Sincerely,
Neil Hopgood - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 26, 2013

The resort donated a 2 night stay to our local school's silent auction which my family won, so I was impressed with their community spirit before checking in. We arrived on a Friday afternoon and were greeted immediately by the friendly staff. At check in we were upgraded to a gulf/pool view. We had a two room suite with an equipped kitchenette. The bedroom was newly carpeted and had a comfortable king bed with nice linens. My children,11 and 17, slept on a sofabed. Normally this would emit much groaning and complaining. But no, the mattress was very comfortable and both were pleasantly surprised. The bathroom appeared to have also been recently remodeled. One caveat to the tall, the shower head is rather low, but water pressure was good. The patio off our room was quite large with two lounge chairs and a table with four chair and plenty of room to spare! The pool has plenty of chairs and the Cabana restaurant serves tropical drinks and lighter food both in the pool area and under cover in an open-air but pleasantly cool spot overlooking the Gulf. As our stay was in August, weather was HOT. There is no shade except a few umbrellas at pool until late afternoon. The pool was the perfect temperature for cooling off. There were children, but not so many that a couple alone would be disturbed. The beach is beautiful. Chairs under umbrella are available to rent as are jetskis and the like. The resort is walking distance from Time Square where there are shops, entertainment and restaurants. We also had the chance to dine at their upscale restaurant, Chloe's and thoroughly enjoyed it. All in all it was the perfect weekend getaway.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at DiamondHead Beach Resort Hotel, responded to this review, August 27, 2013
Dear Leslie H,
Thank you very much for staying with us and congratulations on winning the silent auction! I'm happy to hear you and your family had a great time and enjoyed your suite. We try to make our guests feel as if they are at their home away from home. I'm glad you enjoyed your dining experiences at Cabanas and Chloes as well! Thank you again and we hope to see you back soon!

Sincerely,
Neil Hopgood - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
st joseph
Level Contributor
133 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed August 24, 2013

My husband & I stayed at DiamondHead for four nights. Property is located close to the pier/time square area where there is lots of restaurants and shops. Walkable distance for most people. Staff was all very friendly. A bellhop is not always available when you arrive later in the day. I asked the front desk for a luggage cart, she called maintence. A very friendly gentleman showed up and assisted us with a cart. He helped us to our room with all our supplies. Our room was beach front. We had a large screened balcony with a table, chairs and loungers. The room is a living room with sofa sleeper, chair, cocktail table, high top dining table and kitchenette(sm fridge, microwave, dish washer, coffee pot, toaster, basic plates, cups & flatware). The bedroom had a king bed with tv. The bathroom is accessible from the bedroom or living room. Nice size bath with tub/shower. Rooms were always well cleaned. There was room renovation on the floor above us. Noise didn't start till 9am so it was bearable. Negatives: our room was looking in need of renovation. The carpet was clean but, had a few stains. The bathroom caulk was cracked & pulling from the wall. The bed mattress was needing replaced. I slept fine, but it reminded me of bedding most motels used in the past. The worst thing was the sofa sleeper. It was very worn. Parts of the fabric was loose from the structure. When I sat on it to watch TV, my body tilted forward and to the middle. After an hour of sitting, it caused my back to hurt. Positives: good location sitting close to the shoreline. Nice pool. Restaurant and outdoor bar(didn't use either). Perfect size room. Room key was great, you only had to hold your key to the lock. No swiping and re-swiping to get into your room. Rooms were clean. I believe they are working on renovating all rooms. A ceiling fan in the bedroom would be a nice addition. The pros out weigh the cons. I would stay here again.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank sightseesylvia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DiamondHead Beach Resort Hotel

Property: DiamondHead Beach Resort Hotel
Address: 2000 Estero Blvd, Fort Myers Beach, FL 33931
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Fort Myers Beach
#5 Top resorts Hotel in Fort Myers Beach
#5 Business Hotel in Fort Myers Beach
#8 On the Beach Hotel in Fort Myers Beach
#10 Family Hotel in Fort Myers Beach
#13 Romantic Hotel in Fort Myers Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DiamondHead Beach Resort Hotel 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
DiamondHead Beach Resort & Spa is the premier choice for Fort Myers Beach lodging. It offers 121 one-bedroom suites with a king-size plush pillow top bed, private bath, living room with queen-size sleeper sofa and a fully stocked kitchenette. WiFi internet connection throughout the resort. Enjoy casual dining right on the beach at Cabana's Beach Bar & Grille and upscale dining at Chloes and Chloes Lounge. Amenities include The Esterra Spa & Salon, watersports, two outdoor hot-tubs, heated Gulf-side pool, exercise room, piano bar, private screened balconies and spectacular Gulf of Mexico sunsets. ... more   less 
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Also Known As:
Diamondhead Beach Hotel Fort Myers Beach
Diamondhead Beach Resort
Diamondhead Resort In Fort Myers Fl
Diamond Head Beach Resort

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