Visited hotel 3/9/13- 3/17/13 thought it was going to be a very nice hotel but it wasn't. Bellman did an outstanding job. The front desk staff had 1 employee that was very hepful the other employees did not want to be bothered. The rooms were dirty when I arrived hairs in bathtub, floors dirty, toilet dirty, sink dirty, etc so I called front desk and they said maid left and they would send laundry lady she never came. I had to purchase cleaning products from cvs and clean it myself! Front desk completely ignored the issue. 3 woman stayed in the room and the next day the front desk told me a man told maid not to clean the room. It was an absolute lie. Called for extra blankets and I was told they ran out of blankets. Restaurant food was gross and overpriced. Female bartender at Cabana's was mean and acted miserable watching tv ignoring customers. I had to stay an extra day unfortunately and I was put in a gulf view room one of the best you can get and ended up listening to trucks emptying the hotels garbage which was in my view on balcony. Could not get a restful sleep with all the noise of trash bins being dumped. I dont call that luxury at all. Save your money and go elsewhere the only good thing was the location.
- Official Description (provided by the hotel):
- DiamondHead Beach Resort is a landmark beach resort in the entertainment district of Fort Myers Beach, featuring spacious 1-bedroom suites, Cabañas Beach Bar & Grille, Chloës Seafood & Steaks, spa services, beachfront pool, guest bicycles, fitness centers, and endless recreation. ... more less
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- Also Known As:
- Diamondhead Beach Hotel Fort Myers Beach
- Diamondhead Resort In Fort Myers Fl
- Diamond Head Beach Resort