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All reviewsadirondack chairsgrassy areapalm treestimes squarebeach resortwithin walking distanceyogurtrooms facethe breakfast areafull size fridgefree breakfastevery morningshuffle boardnice breakfastrestaurants and shopsstove topheated pool
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Reviewed February 15, 2013

The beach is the Thing, after all. The hotel has a nice pool, is wonderfully well kept clean and neat, breakfast is quite ok but a little short on seating. Service is adequate. Rooms are adequate but I was not pleased with 2 doubles but the Beach is the Thing. ALL rooms face the beach but get a 4th or 5th floor room if you want to see anything. 1st floor is ok if you have small children but a few of these rooms are just a few feet from the pool. I would come back to the BW+ but only with a single king bed room. If you want to watch any television you have to prop up on the bed anc omputers eith on your lap or on the kitchen counter. Still the location is excellent at the North end of Ft Myers Beach - 5 minute walk to restaurants bars and the pier. It's nice to be able to park the car and walk to a few places rather than be bound to the car.

Room Tip: As stated in review, 5th floor for view, 1st for children and easy access to pool and playground.
  • Stayed: February 2013, traveled as a couple
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2  Thank bobbrownson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Best Western Plus Beach Resort, responded to this reviewResponded February 17, 2013

Thank you for the review. We hope you come back to see all the great beach front views and if there is anything we can do better we always like to know. Thanks again.

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Reviewed February 13, 2013

Great hotel with clean, accessible rooms. All beach front views. The hotel features contemporary finishes throughout and looks like it was recently renovated. It's on the quiet end of the beach, which we liked, but the pier and times square are an easy walk. Being on the north end of the island means you will spend a lot less time fighting traffic to get on / off. The average room is a bit small, fine for a couple but would be challenging with kids. The breakfast area is also a bit small, but it's fine if the weather cooperates and you can sit outside. Breakfast was always well stocked. The staff was very friendly and responsive.

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Best Western
2  Thank Bryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Best Western Plus Beach Resort, responded to this reviewResponded February 17, 2013

That is the beast compliment we can get "We'll be back - better than expected" that pretty much says it all. Thank you for staying with us.

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Reviewed February 10, 2013

Coming from Scandinavia in the middle of our cold, snowy winter we stayed at the hotel during three nights, right ahead of Christmas. The location is what makes the hotel enjoyable, due to the fact that it is situated right on the beach. Therefore the view is magnificent (especially during sunsets), surrounded by the sea, the beach and the palms.
Also, as you have the beach right outside, you have the possibility - as we did - to walk barefoot for several kilometers (or miles, if you prefer :-), in the great sand.

The hotel is even situated in a silent domain with short (550 meters / 0,3 miles / 7 minutes) walking distance to the area close to the fishing pier where you will find restaurants and some (very touristic, simple, cheap, senseless) shopping.
I do not want to sound too picky; but the area - when it comes to restaurants & shops - is monotonous, basic and without style. It isn’t necessarily anything wrong with that…however, everything depends on your expectations. And we had expected more style and quality.

A rather interesting observation was that we had expected that there would be a lot of more people the days before Christmas. However, until Christmas Eve the area, incl. the beaches, was very quiet and empty.
From Christmas Day and forward the high season obviously started! It was very interesting to see the change. The area really got alive.
(Ourselves, we moved - according to our plans - during Christmas Eve from Fort Myers Beach to a house by the channels in Cape Coral. The week after Christmas Eve we then visited Forth Myers Beach a couple of times, and saw the immense change in the number of people.)

As I already said, the hotel’s primarily asset (with the rooms overlooking the shore and the sea) is the location directly on the beach! The hotel building itself is a bit aged and a general renovation wouldn’t harm.
I experienced that the room rate we paid (the value) was quite good.

However, what really surprised us was the lack of genuine service and happiness among the employees….and especially among the front desk staff. The first sign of this we noticed in the e-mail conversation with the hotel when we booked our room some months ahead of our arrival: No greetings; very short businesslike messages; no personal approach - very indifferent.
Also, during our stay at the hotel, when passing or approaching the front desk, the staff did never greet us. They behaved unconcerned and without commitment and dedication. If only one staff member was there; he/she usually seemed very busy reading something, and when two of them were there, they were busy talking with each other.

At the wall next to the front desk you may study two diplomas from Best Western Hotel’s head office, appointing the/some employees of this hotel to excellent customer service.
From my memory, I do believe that the diplomas were quite new…

How is that possible? There were no conformity at all between the diplomas and what we as guests experienced. This is not reliable.

Finally, I also have to mention the breakfast. Personally (maybe because we are Europeans) we found it very limited and dull. The lack of places to sit for breakfast is very frustrating.

The hotel should be aware of the fact that without the building’s geographical situation right on the beach, there is nothing special at all about it!

If the hotel should make efforts to implement improvements in how their front staff encounter and manage their guests, the results will undoubtedly be more satisfied guests.

And if even the “hardware” (the building, and especially the breakfast incl. the breakfast area) should generally be upgraded; I surely believe that the money invested would be profitable.

  • Stayed: December 2012, traveled as a couple
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5  Thank Homevalley55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, Owner at Best Western Plus Beach Resort, responded to this reviewResponded February 13, 2013

Thank you for your review. We take our commitment to excellent service very seriously. We have received Customer Care awards from Best Western for the last 5 years and we are sorry for not meeting and exceeding your expectations of our property and our Guest Services.

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A Best Western traveler
Mahwah, New Jersey, Usa
31
Reviewed February 8, 2013

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 30, 2013

We had never visited Ft. Myers Beach but found our two night stay at this hotel was a great way to introduce us to the area from a cold Illinois winter. We arrived late the first night and was welcomed by a very pleasant man who checked us in to a perfectly located room overlooking the beach. The room was nice and comfortable but the air condtioner unit was very noisy when it came on each time. The complimentory breakfast was excellent and well maintained by the attendant. The location of this hotel was a major consideration and it turned out to be fantastic-on the beach and only a couple of blocks from the active center of town. The sunsets from our balcony were beautiful. The amenities were adequate and you could see that the facility was regularly maintained.

Room Tip: The noisy individual air conditioning unit in the room is the only complaint with our stay at this hotel. A light sleeper may not get much rest.
  • Stayed: January 2013, traveled as a couple
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2  Thank Ron868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, Manager at Best Western Plus Beach Resort, responded to this reviewResponded February 13, 2013

Thank you for the review. Looks like Fort Myers Beach is a great vacation destination for you. We hope to see you in the future

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