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“Outstanding Family Resort”

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Pink Shell Beach Resort & Marina
Ranked #6 of 47 Hotels in Fort Myers Beach
Certificate of Excellence
West Hartford, Connecticut
2 reviews
“Outstanding Family Resort”
4 of 5 bubbles Reviewed June 3, 2014

We stayed at the Pink Shell Resort for 5 nights in late May, just during/after Memorial Day weekend. We had two small children and some extended family with us, and so we stayed in the two bedroom villa in White Sands. The room was outstanding. Extremely clean, and all the amenities one could want to include sink, dishes, dishwasher, microwave, refrigerator, etc. There is a small living room, dining area, kitchen, and a screened balcony with a view of the ocean. This is in addition to the large window in the living room that overlooks the pool and beach. The bedroom space, along with a sofa bed in the living room was enough to house 5 adults and two children.
The resort itself is a great place for families. The pool is awesome as the temperature is warm, there is a waterfall and a separate splash pool. The kids thoroughly enjoyed both. Bongos is the main restaurant/bar for the hotel, and it sits right next to the pool. It has really good food for both daytime snacking and dinner, and mixed/frozen drinks go for about 7 dollars each. The resort is steps from the beach, which was relatively quiet and spacious. There are ample chairs and umbrellas, and the employees are more than willing to drill a hole in the sand and put in an extra umbrella for you.
Jack's is the other restaurant on the resort, located in the Captiva building. They serve only breakfast. It is a buffet that costs 15.99 per adult, kids are free, and they do give you several coupons for a free breakfast when you check in. We thought the breakfast was awesome. The food was really good, (exceptionally good fresh fruit) and it changes every day. They have an omelette/waffle station, fresh fruit, cereal, pastries/muffins, and a rotation of hot breakfast items. We didn't see the need to go anywhere else.
The resort itself is about 3/4 of a mile from "Times Square" which is the main area on the beach with shops, restaurants, etc. The Times Square area has other good eating options, ice cream, etc. There is a gift shop on the resort that has many basic needs but is very overpriced, and a 7-11 between the resort and Times Square, so very walkable. If you don't have a vehicle with you, there is a trolley service that stops in front of the resort and makes several stops on Fort Myers beach. We tried using it once and found it to be unreliable. There is a local cab service that came almost immediately and could take you to destinations that are well beyond Times Square. My wife and I ate at Fresh Catch Bistro, and that too was great.
The Aquagene Spa is also in the resort, and was really nice. They indicate needing reservations a few days before your desired day.
I'm probably being stingy by not giving this the full 5 stars, but I did so for a few reasons. One is so as not to mislead people. My perception is that this is a truly outstanding family resort/vacation destination. If one were looking for a luxurious trip for couples, or a great singles vacation, this may not be the best spot. It's really, really nice but I wouldn't call it a 5-star luxury resort. In addition, there were a couple of extremely minor issues. One is that the TV channel selection in the rooms was a bit odd and limited. Not that we were spending a ton of time in the rooms, but the kids were put to bed early and we looked to relax either on the balcony or couch. Certain common stations that you'd expect/hope to have were not available. This was not a huge deal. The other issue was that the demeanor/attitude of some of the wait staff was hit or miss. Overall the service is good, but some of the staff came across as apathetic or slow. In the event that some of the management reads this, the staff members that were notably GOOD include Nick, Gerry, Debbie, Sasha and Marjorie (who was exceptionally good).

Overall, we thoroughly enjoyed our trip, and the resort is beautiful. I can't speak for the other buildings, but White Sands was the main building and therefore had easy access to almost everything. Despite being in the main building, we found our room and surrounding area to be very quiet. The other buildings aren't far away though, as a very short walk puts you at the pool, Bongos, etc.

I would highly recommend this to any family looking for an great beach vacation, as you can pretty much stay in one place and enjoy yourself for several days.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vincent C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Manager at Pink Shell Beach Resort & Marina, responded to this review, June 5, 2014
Thank you very much for taking the time to write such a detailed review. We do read all reviews and consider all suggestions to provide the best possible vacation for you, our guest. Thank you for mentioning Nick, Gerry, Debbie, Sasha and Marjorie. I am happy to know that their great service added to your overall positive experience at our resort. We look forward to your return.

Kind regards,

Maredith Rizzo
Social Media Analyst
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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GOSPORT
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed June 1, 2014

Stayed 12 nights in this charming resort. We usually stay at Miami when in South Florida and this was a refreshing experience. Situated right on the beach, it is really relaxing. The whole area is chilled out compared to the frantic pace of Miami - it has more of a Caribbean feel to it.
Breakfasts were good, staff very friendly and helpful and the resort was clean, well equipped and situated on a fabulous beach.
We hope to go back again next year as it is probably the best Florida resort that we have used.

Room Tip: No need - they all have great views!
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank PETER W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Manager at Pink Shell Beach Resort & Marina, responded to this review, June 2, 2014
As you discovered, Fort Myers Beach is known as a casual and relaxed destination. We are delighted to be one of the best resorts you have visited while in Florida. Thank you, and we would love to have you back!

Kind regards,

Maredith Rizzo
Social Media Analyst
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Toledo, Ohio
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed May 31, 2014

Once again Pink Shell delivered. We spent the last two Christmas's in the Captiva Village. Now we had a Spring getaway May 16 thru 21. Weather was beautiful and the water is much nicer this time of year. In the winter the water is rather murkey. This time it was the beautiful blue/green you expect from the Gulf.
Prices and resort fees are rising and the only added ammenity is beach umbrellas are now included. Also, room service is available, but with a full kitchen, why would you?
Food at free breakfast buffet is good. Two tickets per day. (I would not pay the $20.00 per person on the bill.) Bongos is good bar food. Service is good.
Nice , quiet spot with a great beach. We will probably end up there again.

Room Tip: North side captiva room has better views of beach and sunset
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fireman9s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Manager at Pink Shell Beach Resort & Marina, responded to this review, June 2, 2014
Thank you for joining us this Spring for your third visit to the Pink Shell. I am happy to know that we delivered the same exceptional service that you have come to expect when staying with us. We look forward to serving you again on your next visit.

Kind regards,

Maredith Rizzo
Social Media Analyst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtown, Pennsylvania
1 review
4 of 5 bubbles Reviewed May 31, 2014

My grandparents' stayed here for a week in May, and could wait to tell me (their travel agent and granddaughter) about what a great time they had!

They loved the breakfast options, which were very extensive (omelet station, waffles, etc) and the beach towels, which were huge and very soft. They never had trouble finding an umbrella and chairs at the beach.

They had a small issue with their room location, but the front desk addressed the matter and had it resolved in the blink of an eye. They were very pleased with the wonderful customer service.

As a travel agent, based on their review, I would feel very comfortable sending any of my clients to this hotel!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Manager at Pink Shell Beach Resort & Marina, responded to this review, June 2, 2014
This is a wonderful review. I am so happy we were able to provide an exceptional experience for your grandparents. As an experienced travel agent as yourself, we appreciate your confidence in recommending the Pink Shell to future travelers. We hope to have the opportunity to have you stay with us sometime soon.

Kind regards,

Maredith Rizzo
Social Media Analyst
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland Ohio
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 30, 2014

I visited the Pink Shell Resort in February 2014 and it was the perfect winter getaway. The saying "location,location, location" certainly rings true at the Pink Shell. Located on Fort Myers Beach,you walk out the door ,pass by the spectacular heated pool and are on the beach.The property is very appealing and attractively landscaped. The facilities are spotless. We even watched them sweep the beach from our screened in balcony every morning! The suite was well appointed and very spacious. It was great to have a kitchen for snacks and drinks. The buffet breakfasts were far from continental--custom omelets and waffles plus several hot dishes every morning. Bongos poolside cafe had a very nice food and drink menu at very reasonable prices. You really could stay at the resort and never leave if you wished to. That being said, Pink Shell is a short walk from the Times Square area of Ft Myers Beach with shops and restaurants. The Aquagene spa is also on the Pink Shell property. We had a massage and facial package that left us glowing! The spa has a very appealing color scheme and relaxing atmosphere. I truly loved the Ft Myers area. Having only been to the Orlando area most recently on trips to Florida, I loved Ft Myers more mature and relaxing vibe and the refreshing ocean breezes.

Room Tip: Definitely in the upper floors of the high rise main building facing the beach. The views from the...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank sandypm1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Manager at Pink Shell Beach Resort & Marina, responded to this review, June 2, 2014
I am delighted that you decided to visit Fort Myers Beach and that you chose to stay at our resort! It's wonderful to know that we exceeded your expectations. We look forward to welcoming you back on your next getaway.

Kind regards,

Maredith Rizzo
Social Media Analyst
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 29, 2014

nice clean facility and the food was good. The beach is great. best place in the area. The staff were friendly and it is a family friendly resort. Convenient to the Ft Myers area as well as Sanibel and Captiva Islands. Great sunsets.

Stayed April 2014, traveled as a couple
Helpful?
Thank robertobaggio_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Manager at Pink Shell Beach Resort & Marina, responded to this review, May 30, 2014
I am so glad you had a wonderful time at our resort. We hope to have you back again soon to enjoy our beautiful beach and sunsets.

Kind regards,

Maredith Rizzo
Social Media Analyst
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

We are a family of four and although we would like to take a vacation to Florida every year, we usually only take one every 2-3 years. That being said, we really try to make the most out of our vacations. We want the best possible accommodations that offer numerous amenities, located on the beach, central to food and fun, and rated highly. Well, the Pink Shell Beach Resort met and EXCEEDED all of our expectations! The resort is only about a half hour drive from RSW, it is located on what I would consider the "quiet" end of the beach and it is simply beautiful! Upon check in we were met by a very friendly, very helpful man,Bill. We had originally booked a room in the Sanibel View Villas,but after seeing the room realized that for a family of 4, it was a bit tight. We went back to the desk and Bill helped us upgrade to a 7th floor room in the Captiva Bldg. that had a sleeper sofa, a separate bedroom, a small living room, a kitchenette and a lanai with a breathtaking view of the beach. Also, the room was spotless! The staff we encountered were professional, friendly, and eager to help. The pool area had plenty of seats and umbrellas and the pool itself was crystal clear and inviting. Bongo's had pretty decent food and killer milkshakes for the kids. They also made a mean Pina Colada! There are a lot of little touches that make you feel like you are being spoiled! They have coupons for a few complimentary all you can eat breakfast buffets, bottled water in your room upon arrival, free drink coupons, quiet time after 10, lounge chairs and umbrellas on the beach, poolside service for food/drinks, fire pits and comfy chairs outside at night, and free paddleboard and kayak rentals! Times square which offers shopping and dining is a ten minute walk away, or you can cross over the bridge and find more shopping, restaurants, and kid friendly activities within 10-20 minutes by car. OK- I am rambling but this place is amazing! We will certainly return and would highly recommend this resort to anyone.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abelban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Manager at Pink Shell Beach Resort & Marina, responded to this review, May 29, 2014
Thank you for spending your valuable time at the Pink Shell Beach Resort and Marina! The experience you had at our resort is the exact vacation we hope to deliver to all of our guests. As you noted, we have added a few new complimentary features: beach umbrellas, beach chairs, paddleboards, and kayaks. I'm so glad you enjoyed these new items along with the many other amenities we offer. We would be delighted to welcome you back on your next Florida vacation!

Kind regards,

Maredith Rizzo
Social Media Analyst
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pink Shell Beach Resort & Marina

Property: Pink Shell Beach Resort & Marina
Address: 275 Estero Boulevard, Fort Myers Beach, FL 33931-2012
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fort Myers Beach
#1 Spa Hotel in Fort Myers Beach
#2 Top resorts Hotel in Fort Myers Beach
#2 Romantic Hotel in Fort Myers Beach
#4 Family Hotel in Fort Myers Beach
#5 On the Beach Hotel in Fort Myers Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pink Shell Beach Resort & Marina 4*
Number of rooms: 212
Official Description (provided by the hotel):
As a Top Florida Resort, Pink Shell Beach Resort & Marina was voted the #2 resort on the Gulf coast of Florida by Conde Nast Traveler. Book on our website and you get more than a great room or suite at our beachfront resort. Every time you reserve and stay with us, and with every hotel deal we offer, you receive two breakfasts each day, two drinks, two in-suite bottles of Voss water, a Pink Shell Resort beach bag, and daily beach lounge chair and umbrella rental. The only thing we overlook is the beach! ... more   less 
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Also Known As:
Pink Shell Beach Resort & Marina Hotel Fort Myers Beach
Pink Shell Beach Resort And Marina
Pink Shell Beach Hotel

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