My husband and I rode the Key West Express from Ft Myers, FL, to and from Key West. Both ways the seats were very comfortable! The trip down was awesome. The staff were very helpful, personable and friendly. The baggage storage area was very organized.
But the trip back to Ft Myers was not nearly as good as the 1st trip was. We were on a smaller ship and the staff was not friendly at all, not helpful, and acted like they were very unhappy. The baggage storage area was a nightmare. The vents from the AC units (I guess that's what they were) were blowing very hot air into the areas where riders were waiting to get their bags and deboard the ship. The hand rail was too hot to touch and it felt like the vent was pushing out at least 100 degree heat. I am not exaggerating in the least.
When booking your trip, ask about which ship you'll be taking going and coming.
Taking the KW Express was certainly much better than driving, by all means. I just wish the return trip was as great as the 1st.
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