Ride was smooth, seats very confortable, departed on time, best way to visit KW for a 2-3 day trip. However, maybe not for families with smaller kids. Explanation: travelers were 2 couples, 60's sitting in main cabin. On trip to KW was a bunch of boomers "going for it", and were loud, obnoxious, and mostly hammered upon arrival. KW steward did not try to calm things down. Same experience on return to FtMyers. Big bunch in main cabin were loud, getting loaded, using bad language, and again the steward ignored the whole deal.. I'd take the ferry again, but try to sit apart from the drinking bunch. Definitely not for little kids anywhere.
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