We had a family of 20+ go on vacation to Ft. Myers Beach. The grandparents gave the younger adults a night away from the kids. We bought a restaurant.com gift certificate months ago because it was a good deal.
The 10 of us walked in and the first thing we noticed was a sign that said they no longer accepted restaurant.com gift certificates. So I inquired as to why they would not accept something that they decided to put up on restaurants.com which I paid good money for. Their response was all over the place and lackluster at best. It ranged from; "It was putting us in the hole so we aren't accepting it, we did not sign up for it, Maria is out of town and I am not sure why we are not accepting it, we are the best restaurant in Ft. Myers..."
It was not necessarily about the money, it was the way they handled things. I would rather give my business to a place that treats its customers hospitably!
I would expect to see Marias out of business by my next visit to the area!!!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.