My family and I stayed at the Lani Kai for one night for a little family reunion. The hotel was under renovations and we stayed on the floor that had already been renovated. The bathroom was new, but the beds were filthy. There were cigarette burns in the comforters. I really would have been able to live with this since we had our own covers and, after all, it is the Lani Kai. We all went to the bar for happy hour. The bartender was incredibly rude, but the bar manager was absolutely HORRENDOUS to my family. He rudely demanded documentation for the service dog with my younger sibling, which he had. The manager rolled his eyes and said, "All of those drinks better be from this bar," in a threatening tone. I overheard him tell his coworker that my family was annoying and when we were all singing a song we heard him-- from all the way across the bar-- say "WHY DON'T YOU JUST KILL YOURSELVES?" My parents heard it and everyone was stunned. I was mortified. It was happy hour, there was live music, and we were practically the only people there spending money. I asked him for his name and he said it was "Mike." We will never, ever go to this establishment again. I feel horrible that I had to see my family-- especially my parents-- treated this way.
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- Also Known As:
- Lani Kai Island Hotel Fort Myers Beach
- Lani Kai Island Motel
- Lanai Kai